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    Arch Consulting Engineers

    4.0 (4 reviews)

    Services - Arch Consulting Engineers

    Structural engineering project consultation

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    3 months ago

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    ATS Engineers Inspectors & Surveyors

    ATS Engineers Inspectors & Surveyors

    (25 reviews)

    We hired ATS to inspect a gas line for a pool project. Their inspector came out and approved the…read moregas line, despite it not meeting city regulations. After tracking down the inspector, he denied responsibility and demanded he talk to our contractor vs tell me if my pipe was safe. The conversation ended by him hanging up on me by my questioning if we had an issue with our line, yet him already approving it. I then went to report the incident to his manager, who confirmed the pipe should not have been approved, and he would get back to me with what I needed to do. I followed up with him three times, and he's ignored every message. We paid for an inspection from ATS to know if our gas line was installed safely to have a tech approve an unsafe pipe, deny it, communicate unprofessionally, his boss ghost us, and after 3 weeks, we still do not know if our gas line is safe. Flagging for the city that ATS has approved an unsafe line and will not communicate nor follow up after multiple attempts.

    Numerous calls over months trying to get these people to return calls on surveys I needed. They…read moredon't answer their phones (well aside from their receptionist), voice mails are never returned either. When you finally get someone on the phone, they refuse to simply identify themselves or their function within the organization. Simply put, do yourself a favor and utilize any other firm that isn't so pompous and unable to effectively articulate a simple answer. Ridiculous.

    Arch Consulting Engineers - structuralengineers - Updated May 2026

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