Horrible customer service... have ordered from
This particular location many times... and many times never received our pizza on time. Whoever I spoke with was rude and unprofessional. They first advised the pizza would be delivered within the hour... after the hour was up, I had called and said I still have not received our pizza.. the RUDE lady on the phone said it was in the "oven" which is the excuse they ALWAYS give, it will be at your door in 10 min. I asked the lady again.. 10 min it would be at my door? She stated yes! 22 min later pizza did not arrive. I called again and the rude lady said the girl just left! I let the lady know that I have 3 hungry kids waiting on their food.. the lady clearly did not care and said what do you want to do?! I told her to cancel the order after waiting and hour and half for our pizza!!!! I would really suggest some customer service training for this location! DO NOT ORDER from this location! It's pretty sad to because Arcata has excellent pizza! To bad their customer service does not match up! read more