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    Recommended Reviews - Arcana

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    18 years ago

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    Guy Kremer Salon - Hair not by Guy Kremer's salon.

    Guy Kremer Salon

    2.5(8 reviews)
    0.1 mi
    ££££

    This is not the salon to go to for wedding hair. I have never left a less than positive review…read morebefore in google but in this case I would like to help anyone avoid what I went through. I showed the hairdresser recommended by Guy himself as being the best at wedding hair two photos of hair that I was hoping for. He said he would easily be able to achieve this. Had he been honest and said he could not do this, I would have just gone elsewhere. I was genuinely so horrified at the result when I was finished that I couldn't get out of the salon fast enough. I could have cried. Luckily I found someone else who made my hair look beautiful. The first photo with the black and white dress is the Guy Kremer hair trial, the next two in a white t-shirt is my hair trial elsewhere and the final result on the day was just incredible. The salon would not refund the cost of the hair trial despite me suggesting this would resolve the situation. The blowdry I had with Jolene prior to this was, however, really good.

    Not recommended. On entry was greeted with loud music (not to my taste), more effort put into…read morepresentation of salon than the customers, asked to turn it down a bit was told others like it and it stays ... went downhill from there. Mediocre (functional) hair cut for which I paid a premium, on recommendation for good service and attention to detail which did not transpire. The Stylist (rounded elderly man in 60s with glasses) seemed more interested in talking on phone and to others, and playing up to apparent acolytes. Utter farce and for what was delivered extremely poor value for month. Could have got the same thing for 1/3 of the price elsewhere with far better experience.

    Photos
    Guy Kremer Salon - Hair not by Guy Kremer's salon which matched exactly what I was hoping for.

    Hair not by Guy Kremer's salon which matched exactly what I was hoping for.

    Guy Kremer Salon - The version of wedding up do at Guy Kremer.

    The version of wedding up do at Guy Kremer.

    Guy Kremer Salon

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    Russell Scott Hair

    Russell Scott Hair

    3.5(2 reviews)
    6.8 mi

    I've recently visited the salon and received excellent standard of service! The staff are…read morepersonable and friendly! On entering the salon your hairdresser takes your coat and offers a wide selection of beverages. Then sits down and discusses at length the kind of hair style you want. i have used this salon for a number of years and am always happy with the results. Even though ive now relocated to Dorset, i still travel to Eastleigh to use this salon. Excellent!

    My very lovely friend had her hair cut at this salon recently. We were in the area and she needed a…read morequick trim. It was cut unevenly. But when she tried to talk to the manager apparently she was v dismissive and snapped at my friend. I came back to collect my friend, and this long lady with long brown/black haired lady who claimed to be the manager (I cannot remember her name) but she has a little pig nose, bleached white teeth, kinda orange (sorry) who I must say seemed very nice when i went in with my friend, but came across very rude and patronising and just didnt listen. She tried telling my friend her hair was okbut it was very unevenly cut. I work in the fashion industry and I would not even take a photo of the hair cut with my camera. She was complelety unprofessional in the way she dealt with us which is why we felt it necessary to write this review. She completely seemed like she was in another world and didnt listen. If she thought this cut was ok she has a major lack of an eye for detail and fashion which is worrying. During the visit my friend said that the staff where unprofessional in the way they talked about the salon and the manageress. Maybe if she spent more time giving decent client service rather than servicing every man according to staff that came into or near the salon she would have a better clientell. I would agree with the comment below. The salon is not very classy and neither was the attitude of the manager on this occassion. On a personal note this lady needs to sharpen up a bit if she does not expect comments like these about her business. So hopefully this will be viewed as constructive criticismget your staff re-trained on style and proper cuts and spend more time with your clients (new and old). Plus I would reprimand your staff on the way they speak about you to customers about your conquests!!. Its not very nice. Good luck.

    Arcana - cosmetics - Updated May 2026

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