Whenever I'm in a new town needing a haircut, I go to Toni & Guy…read more Always a high standard, well trained staff that feel like they know what they're doing, and a level of conversation above 'have you booked your holidays yet?'

Worst haircut ever! Booked an appointment and later they called to rearrange which wasn't a…read moreproblem. But... When I arrived the stylist was already colouring another ladies hair so as the ladies colour was left, she cut mine in a rush, before rinsing out the colour of the other client. After looking at my uneven hair cut, I had to wait over 30 minutes for her to have time to fix it! Other stylists who weren't busy refused to help saying the original 'stylist' had to finish it.

This is not the salon to go to for wedding hair. I have never left a less than positive review…read morebefore in google but in this case I would like to help anyone avoid what I went through. I showed the hairdresser recommended by Guy himself as being the best at wedding hair two photos of hair that I was hoping for. He said he would easily be able to achieve this. Had he been honest and said he could not do this, I would have just gone elsewhere. I was genuinely so horrified at the result when I was finished that I couldn't get out of the salon fast enough. I could have cried. Luckily I found someone else who made my hair look beautiful. The first photo with the black and white dress is the Guy Kremer hair trial, the next two in a white t-shirt is my hair trial elsewhere and the final result on the day was just incredible. The salon would not refund the cost of the hair trial despite me suggesting this would resolve the situation. The blowdry I had with Jolene prior to this was, however, really good.

Not recommended. On entry was greeted with loud music (not to my taste), more effort put into…read morepresentation of salon than the customers, asked to turn it down a bit was told others like it and it stays ... went downhill from there. Mediocre (functional) hair cut for which I paid a premium, on recommendation for good service and attention to detail which did not transpire. The Stylist (rounded elderly man in 60s with glasses) seemed more interested in talking on phone and to others, and playing up to apparent acolytes. Utter farce and for what was delivered extremely poor value for month. Could have got the same thing for 1/3 of the price elsewhere with far better experience.

Cathrin Greig is an excellent hair stylist. I have been a client of Cathrin's for two years and am…read moreconstantly delighted by her talent for making my hair look its best. She has a friendly yet professional style. I am particularly impressed by the individual care and attention that I receive, from her consultation about my hair style, colour and product use, which then informs the products used on my hair during the visit to the discussion about the cut and blow dry. She is always clear about which styles will work for my face shape, hair type and lifestyle and over the years has suggested changes, which have both worked for my lifestyle and been in line with current trends. My haircut and colour always grows out well and I am encouraged to pop in for any adjustments to the cut if needed or for a fringe trim. I highly recommend Cathrin!

It's been a little while since I've been here. I'm not an individual who is overly fussed about…read moretheir hair - it grows, so if I'm not completely happy with a haircut I just pin it back and let it grow. But the haircut I got was not the greatest, it was pretty simple. I also had my hair dyed - not a good experience. I came out with patches of my own hair colour poke through, she wasn't very good at making sure there was proper coverage. I could have gone down to the Boots or Superdrugs and got myself some Olia or Nice & Easy and done a better job for less than £10. The salon is clean enough, airy and the lady who did my hair was pleasant. Just wish she was better with the dye brush. Doesn't take debit or credit, cash only.

From the owner: Ladies and Gents Appointment Salon.read more

I've recently visited the salon and received excellent standard of service! The staff are…read morepersonable and friendly! On entering the salon your hairdresser takes your coat and offers a wide selection of beverages. Then sits down and discusses at length the kind of hair style you want. i have used this salon for a number of years and am always happy with the results. Even though ive now relocated to Dorset, i still travel to Eastleigh to use this salon. Excellent!

My very lovely friend had her hair cut at this salon recently. We were in the area and she needed a…read morequick trim. It was cut unevenly. But when she tried to talk to the manager apparently she was v dismissive and snapped at my friend. I came back to collect my friend, and this long lady with long brown/black haired lady who claimed to be the manager (I cannot remember her name) but she has a little pig nose, bleached white teeth, kinda orange (sorry) who I must say seemed very nice when i went in with my friend, but came across very rude and patronising and just didnt listen. She tried telling my friend her hair was okbut it was very unevenly cut. I work in the fashion industry and I would not even take a photo of the hair cut with my camera. She was complelety unprofessional in the way she dealt with us which is why we felt it necessary to write this review. She completely seemed like she was in another world and didnt listen. If she thought this cut was ok she has a major lack of an eye for detail and fashion which is worrying. During the visit my friend said that the staff where unprofessional in the way they talked about the salon and the manageress. Maybe if she spent more time giving decent client service rather than servicing every man according to staff that came into or near the salon she would have a better clientell. I would agree with the comment below. The salon is not very classy and neither was the attitude of the manager on this occassion. On a personal note this lady needs to sharpen up a bit if she does not expect comments like these about her business. So hopefully this will be viewed as constructive criticismget your staff re-trained on style and proper cuts and spend more time with your clients (new and old). Plus I would reprimand your staff on the way they speak about you to customers about your conquests!!. Its not very nice. Good luck.

I am a very good looking model and I needed a hair cut. So I walk in to what I believe to be a fine…read moreestablishment. I walk in and I ask for a little off the top. After a few minutes, I realise that this little MONKEY BRAINED hair cutter was CUTTING OFF ALL MY HAIR. When I asked them to stop, they kept on cutting. I screamed for help but those SICK donuts kept laughing. By the end of it, they had cut off all my hair. I then got up and ran. I had to buy a whole new phone because they stole mine. I have attached the picture of the job I had to do right after my hair was cut

From the owner: Our aim is to offer top quality hairdressing to the local communuty in a stylish, friendly…read moreenvironment. Always professional and, more importantly, personal.