Yes me and my family went to this particular Arby's and I must say I wasn't impressed. Not by the food, it was perfectly fine but by the service. We ordered a two can dine combo meal and we're served quickly, except a few items from our order we're missing. When I went to pick up my order I noticed that I was missing some stuff from our order and made the staff aware. The reassured me they would have it out in "just a second". I sat down and ate what part of my order I had. After around 5 minutes I decided to go back to the counter. I tried several times to get the attention of the staff but was ignored time after time. Finally after almost 20 min I was given the rest of my order. By the time I sat back down the rest of my family was ready to go. In closing the food was ok but not worth all the hassle. read more