Brookdale has been purchased and is now called "Inspirations of Northbrook." So far, things seem…read moregood. Other than the new sign, everything else seems the same so far. I've noticed they have increased the variety of activities for the residents, offering more lectures than before. The food seems equally good and the service has been excellent. As things continue to evolve, I'll write a new, updated review.

I'm not sure why this place has only 1 star? I have visited an elderly relative here 3 times,…read moreincluding having a nice meal in the cafe with them and also getting a salad and pizza to go. This looks like an amazing retirement home/independent living place. It's a Christian facility, as evidenced by the portraits of Jesus displayed, but I think all would be welcome. I'm not religious and didn't feel unwelcome. There is a beautiful fitness center here, and an indoor pool. Plus a beauty shop, little store, and a medical office that looked like an Immediate Care type place, and I saw that it was open during every visit. My relative has been here for over a decade and loves it. Her independent living apartment is cute, safe, comfortable. The halls are quiet. The elevators work. It smells good, like a hotel. Everyone looked really chill and happy. Plenty of free parking and nice landscaping. My relative is currently in staying in the Brandel nursing facility for rehab for a few weeks, and it's nice to be on the same campus as that service. She's in good hands! Thanks, Covenant!

My mom has had a very positive experience living at Covenant Living of Northbrook. The staff has…read morehelped us as a family move mom through her various stages and level of need. This was absolutely the best living solution for my mom at this stage of her life, and I highly recommend it to others!

Outstanding facility and superior care. We give Brookdale Prospect Heights our highest…read morerecommendation. After a couple of hospital stays and a week at a facility in the city we took our mother for sub-acute rehab at Brookdale Prospect Heights, where she received impressively conscientious attention and care. Our family liked the facility and its staff so much that our mother is now living in one of their assisted living apartments. She likes Brookdale a great deal. The staff is warm and friendly, and she's impressed with its many activities and services for its patients. We feel both confident and secure that she's in excellent hands. Decisions like this one are far from easy. Most importantly, our mother is happy there. Again, highest recommendation.

From the owner: Discover the perfect blend of comfort and specialized care at Dimensions Living Prospect Heights…read more Located near Chicago with scenic views of the Rob Roy Golf Course, our continuum of care community offers assisted living, memory care, rehabilitation, and skilled nursing services all on-site. Transitioning to different levels of care is seamless and worry-free. Experience the peace of mind you and your loved ones deserve at Dimensions Living Prospect Heights.

I worked with Kerry at Senior Living Experts and her help made the process easy to navigate. We…read moreneeded to find an assisted living community for my father-in-law. Kerry asked a lot of questions to help narrow down our options. She recommended several places to help us determine what size/feel would work best for our situation. Kerry set up the appointments for our tours and checked with us to get feedback. Our timeline for moving needed to happen sooner than we thought, and Kerry helped keep us on track. My father-in-law is happy with his new home and we appreciate Kerry's help.

Several months ago I'd grown increasingly worried about my mom's safety at home. The day we were to…read morediscuss assisted living with her doctor, I found myself calling 911 and sending her to the hospital for what would be 51 days, sepsis, 2 surgeries & 2 rehab stints. Having her return home was no longer an option; which led me to quickly get to up to speed on senior living options,mostly on my own. I found her a place & moved her in all before her release. While I ensured her safety, I second guessed my decisions as she vocally struggled to adjust; it was a lot of change particularly for someone who rarely left her home. Almost 6 months in, a different set of doubts & worries took over. Did I make the right call, could she live somewhere more affordable, would she outlive her money, etc. I don't even recall what search term led me to Senior Living Experts, but I'm grateful. Rebecca listened to my story and made me feel less alone. She thought where my mom was at was the best option in terms of cost, desired location and care needs addressed, but would do the research and circle back. We also discussed the care she received currently and provided a few suggestions. As promised, Rebecca followed up and confirmed her initial assessment. Yes, I'll still worry about her finances, but I now have a better understanding of the landscape and what comes should her care needs increase. If I had a do over, I would have started with Senior Living Experts, they are amazing!

Best Home Care agency on the North Shore! The owner, Charmaine, has one of the biggest hearts in…read morethe industry. She cares so deeply for her those her team serves and for her caregivers as individuals. Over the past ten years her agency has consistently provided excellent home care as well as care inside of facilities. The dedication of her caregiving team has been amazing during the pandemic, constantly adjusting and adapting to meet the changing needs of the families. I highly recommend talking with Always Best Care North Shore if your loved one needs some additional support to maintain their independence and provide you peace of mind!

From the owner: Always Best Care provides seniors and their families with the expertise and care for their needs…read more We help people with specific needs maintain a safe, independent, and dignified lifestyle with in-home care, senior community referral services, and special care services.

Father was placed here for about 2 months to recover from a hip surgery and other procedures to…read moreimprove circulation and healing... and It's a decent facility as far as these go. Room is larger than most hospital rooms and has a nice setup with a mini-fridge like a pretty large dorm for 2 people. Dad was chillin like a villain. Food is better than the local hospitals or the crappy Citadel and their level of care was good to my Dad... he like most of Boomers... was annoy af most of the time and they handled it well Note: their idea of PT is not as solid as an outpatient therapy location... dont expect that level of service.

My mother was in Hospice at Brandel till about a week ago due to her passing. I would like to point…read moreout that during her stay that the majority of the staff showed a great deal of care and empathy so she could feel comfortable in her final days. Almost all those who cared for her when I was present did so in a very professional manner upon my observation. Overall I feel it is an excellent facility though I do have a few questions. I noticed that there are not any cameras there. One morning when I arrived earlier than usual and there was a situation I found alarming in my mother's room so I approached the only staff I saw present at the time to alert her. The staff member did not seem happy that I pointed what I saw out and was belligerent. I wanted to report this yet when I tried I was told that the staff member said I invaded her personal space which I didn't and that there were witnesses. Actually though I never invaded her space and since her and I were the only ones in the room I don't see how there could have been witnesses. Saying this though highlights the fact that if there were cameras it would allow those in charge to see what really happened. Safety inside and outside of facilities like this is important for many reasons.

In life you never want to think that you will need a service like this, however it came time for us…read moreto find a Memory Care facility for my Mom. I asked on a Palatine Facebook page if anyone knew how to find a place and I was directed to this service. Upon getting in contact with them, they were kind and compassionate during such an awful time in our lives. They provided me with five top notch places to look into. They followed up even after we secured a place. I would highly recommend this service to anyone that needs some assistance in locating a facility like this. Thank God for a service like this.

There are angels working at Elderwerks. The angel that helped me recently was Carolyn Osuyos. It is…read moreterrifying to be on the brink of homelessness, and in spite of the very long waiting list for subsidized housing, Carolyn finds a way to get people apartments when they need them. They work on a shoestring budget and help in many ways in addition to what they have done for me.

My mother is a resident here. Today she had a meeting with a psychiatric nurse. The nurse said she…read morewas competent and able to make her own decisions. She submitted a report saying the same. I was there at the end of the meeting. 3 hours later the director of the whole place, Jack Kropp, called me and said IF I REMOVED MY MOTHER FROM THEIR FACILITY, I WOULD BE ARRESTED. I don't believe I ever met this man or talked to him. I have no plans to take my mother anywhere. I've been visiting my mom there the last few months 3-4 times a week, bringing her food, she has a gluten allergy and the menu is often not agreeable for her. I've taken her to the Randhurst TJ Maxx when she was feeling better and it was warm enough out for her. She is doing well and improving. Everyone at this place is wonderful, the staff are friendly, helpful, attentive. I have no idea why this guy felt the need to call me.

I looked at over 25 facilities with memory care. Arden Courts of Northbrook was definitely the…read morebest. Each and every staff member/caregiver at Arden Courts demonstrates true compassion, understanding, acceptance, and excellence of care. The director frequently interacts with the residents. She knows all the residents and their personal needs. She is easily available to family members and goes out-of-her-way to accommodate. The nurses are a blessing. They listen to the residents and families to provide the best overall care. They take a special interest in each resident, note changes in behavior, and frequently talk to the doctors. The doctors consult with the residents and prescribe medications sparingly to help the patient live the best life possible. (The last place my brother was at -- for one month -- wanted to give him psychiatric drugs without any thought of the negative effect. Caused harm, not good -- nurses and doctors didn't care. Brother had a urinary infection, they didn't even test him or try to help -- just gave strong psychotic drugs.) The receptionist always greets a person with a smile and eagerly assists in any way possible. The activity director at Arden Courts provides thought provoking games, exercises, and socialization for all levels of memory care residents. Music, art, movie nights, Men's Club, Women's Club -- all of the various activities are provided to give the residents a sense of normalcy and purpose. The caregivers excel at giving personalized assistance with loving patience. Couldn't ask for any better attention. Maintenance and housekeeping staff are wonderful in keeping the residents comfortable in a tidy, clean environment. Kudos also to the kitchen staff. A variety of foods are provided, and accommodations are made when needed. They take pride in what they do. Don't forget the importance of the environmental setting. Arden Courts of Northbrook does not have residents on the second or third floor with stair and elevator access. No -- residents are all on the first floor, in separate rooms with their own 1/2 bath and with access to two large enclosed, secure courtyards connected by a 1/4 mile walking path. (In the other facility, my brother was on the third floor and doubted that he would ever again touch a leaf or walk across green grass.) In warm weather, Arden Courts allows the residents to go in and out the doors to the courtyards and walking path as they want. There are four "house" wings to Arden Courts that allow more individual care, being that each "house" has only 14 residents with their own caregivers. Each house has a living room with television and comfy chairs and an extra large, bright kitchen/dining area that overlooks a courtyard. Each kitchen has its own refrigerator that has extra treats for snacking. Family members can even bring an occasional treat to put in the refrigerator or freezer for their loved one. The four "houses" connect to a main activity center that houses a studio for art, bingo, and other activities; a community room with a piano for larger gatherings of trivia, exercises, music, movie nights, etc.; a nurse's office; and a room used by a barber, beautician, podiatrist, and dentist. My review is long; it needs to be to point out the many things a person needs to consider before placing a loved family member in a memory care facility. Arden Courts is a blessing! I saw more than enough places, but it wasn't until I saw Arden Courts of Northbrook and met the amazingly wonderful staff that I knew that was the only place for my brother.

My wife has been a resident at Arden Courts in Northbrook for over a year and during that time she…read morehas been well taken care of. I know that she is safe and all of her needs are being addressed. The caregivers are all dedicated to the well-being of the residents. They are gentle, kind, professional and respectful of the residents. The facility is clean and well-maintained. Finally, the professional staff, as well as the caregivers, are very attentive to the needs and concerns of those people whose loved ones are residents in the facility. I take great comfort in knowing that the staff and caregivers are taking care of my wife.