I have been working with Gateway Gardens for over 5 years and I know for a fact that residents are…read morewell taken care. As an account executive for a major home health agency, I have seen first hand the level of care that is provided to their residents. Heather, the Executive Director will always go above and beyond to make sure their residents and staff are well taken care and treated with the upmost respect and dignity. I would highly recommend Gateway Gardens if you are looking for a clean and respectable place to look after your loved ones.

They need to be honest when agreeing to accept your loved one to this facility and promising that…read morethey can handle people who are bedbound or people who are in wheelchairs and have incontinence, etc.. They've been taking for two months and my mother fell and broke her arm because nobody answered the call for two hours and she tried to get up and use the bathroom on her own and fell. After falling, they called me and told me that I'm gonna have to hire private caregivers. When I couldn't make that happen fast enough, they referred me to a place named honeybee. It's a lovely place, don't get me wrong and the caregivers are wonderful people, but why am I paying Gateway 4600 a month and then having to pay private caregivers to do what Gateway is supposed to be doing. The staff is very unprofessional. The director of nursing has a nonchalant uncaring laid-back attitude. Maybe it's because she has a title as an executive Director but she's an LPN who probably doesn't make much money. That's not my fault. Then they have other people who have titles, but nobody does their job. I've always learned, to whom much is given, much is required. Nobody is above helping others. If you work here, you were supposed to get your hands dirty and help these residents. These people are paying between 3800 to 6000 month approx so that they can get assistance with their activities of daily living. If a single caregiver that I pay for could come to this facility and help my mother with a bath, why can't Gateway help her. It's not like I'm paying for three caregivers. I'm paying for one person who does what needs to be done. Well they have more than one person working here, and therefore, they should be able to provide the assistance that my mother needs. Especially since she broke her arm here. It's in a sling and she is 85 and she does have Alzheimer's and she's becoming wheelchair bound a month and a half ago, she used a rollator to walk in here. You don't get what you pay for. They say that they help with doctors appointments and they say they do a lot of activities and go on trips. That's very exaggerated. The trips are far and few and the activities are bingo and Bible study. And even bingo is rare. The resident formed their own Bible study. And it's only about five people that attend, and my mother was one of them . They want a 30 day notice but I am not staying here for 30 days and paying for caregivers for another 30 days while still giving them a check for $4600. We're going to have to fight in court about that because it's all about the principle. This is not and it's neglectful to say the least. The fact that you're taking my money, but nobody wants to assist her and you want me to pay for an outside person to come in and take care of her is beyond belief. Astounded and shocked by how much nerve Has to call me and suggest that. And then to show you how poor their communication is, the executive Director Heather just called me today to act clueless about everything and say she didn't know any of this. She heard my mother was moving out tomorrow. I never told anyone she was moving tomorrow. It takes time for another facility to come in a valuate your loved one and to obtain the clinicals and letter of certification from the doctor in order for your loved one to be transferred to a facility. There's a process here. But this is why I don't like this place. The communication is poor. People downright lie. They're unprofessional. They have retaliatory practices. They're dishonest and lack integrity because they want to take your money without doing the job. They give the worst selection of food. They bragged about having a chef, but my mother has more sandwiches than she's ever eaten in her life. Hot food is also not that common to come. They say that people have acid reflux and dentures and some of them have no teeth at all and that's why they serve sandwiches. It's just a lot of excuses. They should have some kind of meeting or plan where they let me know that my mom will be safe from this point on. There was no such call. The only call I got was to tell me that I need to hire caregivers because it took four of them to get her off the floor and she's too heavy and they don't have that kind of manpower and therefore I need to hire private help And that's 100% factual. if we end up in court, which I hope we do, I will have the evidence to show the court that they made these calls and they told me these things. Now they're trying to backtrack on what they said. I'm over it. Gardens was the worst mistake ever. Total waste of $10,000 that I could've put to better use. Now I will give my money to a real assisted living facility that knows what the word assistance means

So happy for the familys that have a great experience at Bountiful Hills. My family did not…read more Cherri the director texted my husband the review I had written and "said this is what I got from corporate. Now that's harrassment. I will be back later to post Cherris unneccessary text. What will corporate do now?

bountiful hills has a awesome staff Melissa Joyce is the best she goes above and beyond for her…read moreclients

Everyone was very professional, knowledgeable, and courteous. The facility is spotless! What a…read moreplus that they have a pharmacy, saving me time and traffic-related stress!

Well, it says open weekends including on their door, but when you show up, they're closed. If…read moreimmediate care is needed, take caution. They might not be open.

I recently toured the Joy Senior Living and was impressed! The staff were caring and personable,…read morethe food was delicious, and the environment was very welcoming. They have exciting amenities like a community garden and walking trails coming soon, alongside great ones already in place like pet therapy days and bingo! Everyone there seemed happy and friendly. The Joy is a great new addition to the community!

The people VA hires and sends over to take care of my Mother our well-trained and personable and…read moretruly a blessing to have over each day!

I used specialists from Christopher's Bridge (CB) to provide home hospice care for my spouse for…read moreabout 2 months before she passed. CB provided care 18-21 hours/day. The daytime caregivers provided outstanding care and seemlessly blended into home life, providing me and other family members with needed breaks. We also had the same caregivers during the day and evening. They communicated with me and my spouse clearly, professionally and compassionately and attended to her needs with sensitivity and dignity. The night care was good but more inconsistent especially during weekends and inclement winter weather. I did not realize that the care CB provided was not covered by our insurance and it is expensive but well worth the cost. My spouse was able to stay at home throughout.

the nurse taking care of me, marilyn, is possibly the sweetest person known to man and god. she…read moretalks quietly, but has the best bedside manners i've ever encountered!

One of the best things about Athens Regional Medical Center is the night shift security team. What…read morean incredible group of people. They are awesome.

This facility has great staff. The care that is given there is fantastic. So many activities. The…read moreemployees treat the resident's like family. Don't take my word for it come and check out the facility for yourself. 5 stars all the way.

Often times, I read reviews on Yelp and it's apparent they are written by angry, former employees…read morewho were let go, most likely due to an inability to adequately perform the duties to which they are assigned. This often sheds a dark light on an otherwise wonderful business and I am compelled to write. This is the case with Great Oaks! My sweet mama has called GO home for about a year and a half now and we have been so pleased with her care! She is treated like family! She is well cared for, has help with bathing if she needs it, has wonderful meals, has an array of games and activities to choose from daily, and even has her room cleaned and her clothes washed! The entire community, from nursing staff to housekeeping and dining room staff, knows her name, speaks to her lovingly, and always makes sure she is cared for! This facility is clean, well cared for, always smells nice, and everyone always seems so happy! I never worry about Mama because I know she is being taken care of by people who love her like she is their own! Notice in the pictures I've included how happy she looks! This was a day when my sweet mama was enjoying musical guests who had come to entertain the residents for Christmas! That smile lights up a room! Great Oaks is definitely a "place you'll love to call home!" I can't recommend it enough!

while I wish I could sit here and say this is a great company to work for, it isn't..........Three…read moreothers girl that work there have reported great oaks to ADS for the abuse done by TEAM LEADERS in the memory loss unit. The abuse is happening to all residents, but especially residents that cannot talk. we have reported the abuse to HR which is Tiffany Ash and she is still allowing these people to be employed here, which is why I decided to stop returning to work. If you have a loved one with memory loss, or unable to speak that is in there care, I would remove them imediatly. Not only is the abuse real, but they have memorized the days and the times family members usually come in, and only THEN will they rush to change residents to make sure they appear to be taken care of, Third shift does not change through the night and allow the residents to sit in pee and poop all night long, which results in their bedding being wet UNTIL 7AM when first shift comes in. This post is the only way I can think of right now to inform anyone of what goes on here, I will also be posting to other platforms in hope that the residents family see this.