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    Arbor Terrace Athens

    3.7 (3 reviews)
    Open Open 24 hours

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    1 year ago

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    Ask the Community - Arbor Terrace Athens

    Reddy Urgent Care Athens

    Reddy Urgent Care Athens

    1.7(63 reviews)
    2.6 mi

    I used to regularly go to this Reddy Aid until a chronic issue started to appear…read more The staff tried the best that they could to help me figure out what it was, but this is a place that works to solve the symptoms, and they don't exactly have the system in place to walk through more persistent and chronic issues. However, the reason I'm giving this place two stars is because of my treatment with billing. A series of tests I had done were sent to Lab Corp, which was not listed under my insurance at that time. My insurance was not able to cover the labs, which came out to charge me $909 (usually my labs cost me 105~). This was back in April, and I was informed by Reddy Aid that: 1. It is not their responsibility to know which lab is under my insurance or not (I now make sure I know which labs are in network and which are not, but I've had experience at Peachtree Urgent Care where they make SURE to send your labs out to the proper networks, so I am damn sure this in Reddy Aids wheelhouse and they have the capabilities to do this.) 2. Send in a letter of Financial Hardship and they will see what they can do. It took them five months. FIVE MONTHS. To get back to me and tell me the bill wasn't their responsibility, that it was the responsibility of the lab who charged me. It should not have taken me five months to hear back about this, and risk having this bill sent to collections while I try to figure this out. This is on top of REPEATEDLY calling billing to try and ask for a status update. This is unfortunately an expense that I have to take, and I'm now more mindful of learning what is exactly in network with my insurance and what isn't in network, but this lab should not have been sent out of network to begin with, and it definitely should not have taken almost half a year for them to simply dig their heels in and reject something that is most certainly in their power. If you find yourself in a position where you need to see an Urgent Care, I would recommend going to Peachtree on Baxter. I will not be returning here.

    They would not see me because I needed an rx for Dexcom blood sugar sensors (I just moved here and…read moresee my new PCP next week but my sensor expires in 3 days). I saw a sensor on a counter in the front office. WTAF. The receptionist lied and said they don't write rxs. So I said then if I tested positive for influenza they wouldn't write an rx for tamiflu? She said yes they would. Blueshite.

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    Arbor Terrace Athens - assistedliving - Updated May 2026

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