Do not rent from this place or any other first lake properties. Made myself very clear when I…read morelooked at apartments there that I did not want to hear any noise from the apartment above me because of my medical conditions (PTSD and extreme migraine headaches) and was told that I would not. The first night in the apartment I heard every foot step, people talking and even going to the bathroom. After I refused to live there , I was kicked out but told that I still had to pay 90 days rent and other cost . Well I have filed a complaint with the state attorney general's office and trying to find a lawyer to file a federal law suit against them for fraud.

I only toured this apartment complex, never lived here. But the main reason I will not live here is…read morebecause every single unit we viewed had carpet along with a carpet smell in the apartments... it smelled like dirty musty towels in the units... I hate carpet bc it always stinks. Also, a big closet was a must for me and the apartments we saw did not have large enough closets. Each apartment comes with washer/dryer, fridge, dishwasher, and (some) came with microwaves. The ladies in the front office are sweethearts and we're very welcoming. They were very informative about everything. The gate to this complex is unlocked and open during office hours.. they do electricity through Cleco and internet through Charter or AT&T. Located on a service road right by the causeway entrance.. 3 red lights away from the causeway, so a good location to commute to NOLA.

Renters/residents take a backseat to excuses. Corporate office gets the blame for local workers…read morelack of RealPage software knowledge. Elan offers beautiful apartments and service requests are well managed well. Having continual account balances and having to call each month to have erroneous charges removed are extremely unprofessional and annoying.

This is a beautiful and well maintained community including a neighborhood full of nice neighbors…read moreand caring staff . I love the pool and the 24 hour gym.

Fake smiles and disrespect, loud environment, not safe for mail or anything left by the door.read more

I had a wonderful experience with Leslie in the front office. She was very helpful in getting me an…read moreapartment at short notice. The pool, gym, and surrounding area is very beautiful and well kept. There is also a gym and a room for cycling. There is a nice shopping area within walking distance of the apartments. I'm just very happy overall with the service and the staff at this place!

10/18/23 Update: the roofing project is completely finished and the property looks better than…read moreever!!!! The new manager Rachel is outstanding. I'm excited for the remainder of my lease here.

I moved in on Feb 2024. I had looked at 3 apartment complexes in person and a bunch online. I…read morefell in love with the 2 bedroom, 2 bath model called the Live Oak At Brookstone Park Apartments. It has a walk in shower in the master bedroom, rooms are a nice size. The front bedroom is a little larger but has a bathroom with a tub. The kitchen is beautiful. It has an open area so it doesn't feel closed in. I loved the set up. Lots of counter space and there is room for a few counter highth bar stools. The pantry is small so I also use the linen closet(in hall area) as a pantry. There is a hall closet and a nice size laundry room. You can put a rack or small table in there. There are two large walk in closets in both bedrooms. It has a nice size patio with a small storage closet. The complex is very nice. There is a workout room, a room where you can sit and relax and enjoy a cup of coffee. There is a lobby that you can also sit and enjoy the fireplace during cold weather. There is a nice size pool. There is a barbecue area off of the pool. The residents are very nice. There are many senior and younger people living here. They have about 10 buildings with some having garages on the first floor. There are also garages throughout the property that you can rent. There are two sizes, large and regular with enough space for one vehicle and storage. It is located close to Hwy 21 and north of I-12. The office staff is wonderful and they have a great maintenance crew that takes care of all your needs. There are lots of restaurants, a Winn Dixie, Walgreens, CVS, gas stations, an Ochsner complex, and other businesses on Hwy 21. It is worth checking it out if you are looking for an apartment.

We were looking for an apartment in the Mandeville-Covington LA area. We toured several and were…read moremost impressed with Brookstone Park. It is a gated apartment complex with great amenities. We were given a brochure showing floor plans for each apartment and shown the layout of the complex. Amenities include a cyber cafe, 24 hour work out room and a beautiful pool with outdoor grills. We have been very pleased with our apartment. We have needed to contact maintenance one time. They were very responsive and took care of the problem.