I was so looking forward to using this company based on the reviews. However, after confirming yesterday that they would arrive at 11am, I had to cancel at 11:15 as they were a no show and no notice. For the first clean, I was hoping they would be on time. It took me texting twice for them to respond only to get told that they would be another 20 minutes (making them 35 minutes late!) because they double booked. "I had to clean another house I would be standing for an hour to go with you because of wso I came to clean another house."
Very disappointing. I should have be prepared as another neighbor used them last week and told me "I didn't notice them dusting any of our built-in-bookshelves. The blinds were all bent around (I guess that means they cleaned them though... but didn't put them back - they were bent and some closed and some open, etc). Dirty shoes were placed on tables (in order to clean the floors, but....). I could tell they didn't vacuum the bathroom rugs, etc. I don't mean to sound but-picky, but these are just things I noticed that I wanted to share for you to know my reasons." read more