Mark Decker from Synergy has been so helpful in guiding me and my sister thru the labyrinth of home…read morehealth care. He and his company stay on top of everything that's going on with my parents. They respond very quickly to any questions and requests that we have and have guided us in preparing for the future with our parents. I highly recommend Synergy for your needs.

I used Synergy Home care for over 2 years to care for my Mother who has Alzheimer's in her home…read more After having dealt with another home care agency, I was relieved when I met the owner, Mark Decker. He really took the time to get to know both me and my Mother, and find a good match to provide exactly what we requested. He goes above and beyond to screen his employees, and Mark and his office staff were always available. After living in a dementia care assisted living neighborhood for over a year, we recently needed some extra help as she recovers from pneumonia and Mark was once again able to find a great fit in less than a day to come to our rescue so I could get back to work. I highly recommend Mark at Synergy Home Care in Bel Air.

Im proud to be part of a home healthcare team that truly puts clients first. I will definitely…read morerecommend this Agency to any one in need of care, search no further you have just find the right place for you and your loved ones. What makes the agency stand out is dedication to excellence and personalized care

My overall care was excellent! All my Nurses were caring and supportive to meI had the opportunity…read moremeet some the most kind, gentle and loving people who strive to give the best care of all their patients.My review comes about 4 months later, because I had to really think about what I was going to write about Sterling Care Bel-Air because I have two reviews, one is about the Healthcare aspect and the other is about my experience with Kitchen Manager/Kitchen! I would like to say Thank You to Channel, Taylor, Janae, Shana, Elaina, Mia,Mandy,Denise these women were AWESOME at their jobs, They are all very attentive and really care about their patients! I say SALUTE them all! Job will done! My PT/OT Nazir and Shameena were the best working with me so that I would be able to come home and function and give me the confidence to achieve my goals with team work from the staff working with me! All my Doctors and Administrators were top notch and very professional. Amani, Robert and McKenzie were there to assist me when I had to speak to upper management! Now, here is Part II of my review that has to do the Kitchen Manager and the Kitchen! As you know when you staying in a Rehabilitation facility like Sterling, they are supposed to accommodate your Dietary Needs. I am Vegan/Plant-Based( meaning I don't eat foods that contain Meats like Beef/Chicken/Fish and Seafoods, and others items that contain Dairy like Cheese, Eggs and Milk) basically any living animal that has a face, I was at Sterling Care for 25 days and my meals were a nightmare! Because, there was a Kitchen Manager named Maria, who no idea or clue on how to prepare Vegan Foods for me to eat, it got so bad that my wife had to bring foods for to eat and I had order from DoorDash/Uber Eats and she even brung a Vegan Cookbook so she could get some recipes because the Kitchen could not make meals for me to eat. Even though the Director of Dietary went out of her way to make sure that the Kitchen had Foods that I could eat, the Kitchen Manager Maria dropped the ball and she was clueless and useless and definitely didn't know how to run the kitchen One day she had told me and another resident that she thinks outside the box when it comes to cooking the meals at Sterling and the next day when they bought me what was supposed to be a Vegan Pizza for my dinner, the next day I went off on this Kitchen Manager for her incompetence and ignorance for serving me something that looked like terrible! My whole stay everyone said that the foods being served was horrible and tasted like prison food! Another reason why I was so mad is because my health insurance was paying for me to eat meals that were for dietary specifically for me. But here's the kicker their were 3 other cooks who came and asked me what would you like to eat and these 3 cooks hit a home run when they were working and my meals were perfect and I knew when they were in the kitchen and the Kitchen Manager Maria wasn't working. It got so bad the Director was helping to make my meals correctly and I had to have a conversation with her District Manger to get some satisfaction! Because you have the title of Kitchen Manager/Chef doesn't man you can't learn and have an open mind and Food Service and Culinary. Myself, I'm a retired Executive Chef/ Kitchen Manager of 25 years and I still learn new techniques and ways to cook good foods. I really hope that the Administration and the Owners of Sterling Care review and take a look at my review and others about the Kitchen Management situation and maybe look into possibly getting a FOOD SERVICE Company like Aramark or Compass that can accommodate all dietary requirements and know how to cook but also have good LEADERSHIP! I want to give a special THANK YOU to Mr. Jimmy, Rebecca for cooking and creating meals that I could and taste delicious! My overall experience was great with the exception of my meals by the Kitchen was Excellent and I would recommend if you want to have a love one who might need some assistance or rehabilitation! Sterling Care of Bel-Air is the right place to be. Happy Holidays and Happy New Year!

Exemplary breakfast club thank you activities the new kitchen manager…read more had bacon, grits(wow) French toast scrapple and a egg frittata with cheese thank you activities and I believe her name is Andrea the new kitchen manager

For the last four years my mother was confined to a wheelchair. We hired Vercel and her associates…read moreto look after her. Until the day she passed away in hospice recently my mom was cared for with love, compassion, and kindness. Vercel's staff were always there to help, to treat her as if she was their own mother and to offer all of the family support. I simply cannot praise her and her staff enough. If you or your loved ones need home support you can't find anyone more conscientious , trustworthy, or hard working then they are.

Our Willing to Assist caregiver is amazing. She cared for my mother for nearly 9 years until the…read moreend of her life, from limited mobility at first to complete immobility in the end. Throughout this time, mom always smiled when she came to assist, even when she didn't feel well, because she always brought a calm, positive attitude and bright smile. The transition to immobility was very difficult, and she helped us to do it and to learn to operate the necessary equipment. She continued to care for her through very difficult stages over the past couple of years, when mom needed nursing care, making it possible to keep her at home. We were so blessed to have someone of her skill, dedication to care, positive energy, and high moral character.

Workers provide the best quality of care taking care of my 96 year old grandmother. They tend to…read moreher every needs and they have PT and OT style care as well as the nurse practitioner or nurse for general care and patient management services. There is also the nurse for cleaning and cleanup services after the patient has left the room. Everyone has a smile and works at achieving a smile kind of attitude.

my grandfather has sometimes troubles going to the bathroom. He went to the bathroom and was…read morehaving difficulties. He called for nurse again and again and again and when the nurse finally came, she said I'll get another one and then proceeded to take 40 minutes to get the other nurse. Giving a " report". Meanwhile, my grandfather, who was literally in a dangerous situation, had to summon up the strength to crawl to his bed. What the **** the type of service is that. We're pulling out tomorrow absolutely horrible service. Sad to say that there aren't really that many options around here but ****.

Helping hands Home Aid was an amazing organization to help with needed home care for my elderly…read morefather. They were always on time, wonderful caregivers, and completely flexible In regard to what our needs were as my father declined overtime. I highly recommend them to anyone looking for caregiver assistance, vetted and professional experience, amazing quality of care, and quick responsiveness when asking questions or for customer service needs.

Great Home Health Care Agency..Staff very friendly and knowledgeable about all clients . Ms.Johnson…read moreand Mrs.Jackson keep open communication for all staff and clients..I recommend this agency to any family thats looking for services for their love one.You will not be disappointed and the quality of services you receive.

If you are looking for a company who truly has your loved one best interest at hear, then Caring…read moreHeart's is the only choice! There are many out there but there is only 1 number 1. Quality and Affordability!

I worked for many facilities and agencies, and have done private home care jobs…read more In this field there are many challenges as a companion, HHA, caregiver, nursing assistant or med tech but it's the heart that makes the difference in the personal care that you give to the client. Every staff member participates in the care of the needs or wants for the clients. Now, there's a licensed CPR/FIrst Aide Tech there. I can honestly say this is a wonderful agency to work for or have your loved one cared for.