Wonderful variety of soaps and superb customer service. We can't wait to get back to MS to try them…read moreout. Thanks for throwing in a few sample items.

A couple of years ago, I stopped into this shop and purchased a custom-scented hand lotion. I…read moreabsolutely loved it and couldn't wait for the next opportunity to come back and refill my container. Since I live about 1,500 miles away, I knew it would be a while before I had the chance. Fast forward to our trip a couple of weeks ago. The only reason we stopped in Idaho Springs was so I could refill my lotion. I grabbed a refill bottle, got in line with my 9-year-old son, and waited my turn. When I reached the register, I told the employee that I'd like to create a custom scent. The look of complete inconvenience on her face immediately caught me off guard. She asked, "Do you just want to come back later so I can check out these other customers?" I told her I understood they were busy and was happy to come back later. Before I walked away, though, she asked what scents I wanted, so I told her. I even mentioned that I'd bought the lotion a couple of years earlier, loved it, and had been looking forward to coming back just to refill it. She showed no interest whatsoever. She then told me she was out of one of the scents I wanted. Between her tone, the awkward interaction, and the other customers watching, I simply wanted to leave. I told her I had really been hoping for that particular scent and that I was no longer interested. By that point, she had already started helping other customers. Her only response was, "Next time." I grabbed my son and walked out. Throughout the entire interaction, I remained polite and patient. I never showed any frustration. As soon as we got outside, though, my son said, "I don't understand why that lady was so mean to you. She was all smiles and talking to the girl before you, but not you." After reading other reviews, I noticed some people suggested she doesn't care for children. I want to be clear that my son stood quietly beside me the entire time. He didn't touch a single item or do anything that would have contributed to the situation. I was genuinely disappointed because I had such fond memories of my first visit. I had been looking forward to returning for years, and unfortunately, this experience completely changed my impression of the shop.

Professional, friendly and very knowledgeable staff. They offer a variety of skin care treatments…read more Went in for skin treatment on family recommendation..Was very pleased with the results and will return. Traci recommend a skin care regime that has helped my skin immensely. Facility is very clean and feels much like a spa instead of a medical office. I Plan on going back several times a year.

I have been several times when visiting Colorado, and am thrilled with each visit. The team takes…read morethe time to personalize your visit, and Gwen is sure to explain each step of the treatment, especially if you have never had the treatment before. I received RF microneedling and it was virtually painless. The aftercare instructions provided were so helpful. I look forward to my annual visit when I am in Colorado!

I took my three daughters to Tall Grass for a spa day last summer and we were treated rudely by two…read moreseparate staff members throughout our visit. I've always had a positive experience at Tall Grass and was surprised by their negativity. Maybe they were having a bad day but it was enough to sour our special day. I attempted to reach Melissa, the manager to relay what happened. She emailed me once but never followed up or called. Sadly, we haven't been back to Tall Grass. It's a wonderful place and I hope this was just a one off-bad day but the lack of responsiveness is surprising.

I had a 65 minute massage from Sapphire and it was amazing! As someone who has had over 100…read moremassages all across North America, the massage I received from Sapphire was hands down the best! She was attentive and responsive, listening to the pressure I needed, and overall provided a relaxing and comforting atmosphere. I will revisit every time I come back to Colorado! The atmosphere and staff at Tallgrass were great! Highly recommend

My signature facial with Chelsea was fantastic. Chelsea was friendly and tailored the products to…read moremy needs, and I appreciate how relaxing the atmosphere was. I'm already looking forward to my next appointment!

The location wasn't what you would think for a good spa day but the couples massage was amazing!…read moreLoved the combination of hot stones, cupping, and foot scrub along with the massage. Did the 90 min couples massage and was not disappointed.

I have a tremendous amount of experience with making good and bad decisions with my hair. Jo…read moreMichele has helped me out of one of my worst decisions ever! She is so calm, explains everything, and made a plan that I could have never seen, myself. She's great!

I worked with Cindy H for the first time yesterday. She gave me highlights and a cut. Cindy was…read moreeasy to work with and I enjoyed my time with her. She did an amazing job on my highlights, adding several colors with the effects just beautiful. I found the salon's decor 'mountain elegant' and comfortable. My whole experience at Bear Essence was warm and relaxing with lovely results.

Went in very last minute, and was seated very quickly. I…read morehad a pic of what I wanted, and didn't realize that it was a more difficult process. He did an incredible job and I am beyond happy with my results. Will definitely go back

The owner of the salon who did them made a comment and said I had weak nails and hers were stronger…read morebecause of genetics. Probably wouldn't go back just for that, but besides that she did a good job on the nails.

Love this place! Appointment requests are easy and Mackenzie is amazing with hair. I have now been…read morea few times to get my hair highlighted and trimmed. It is exactly what I want every time; the color is the same and she is so easy and fun to chat with! Highly recommend!

Beautiful location, very nice people, skilled colorists. I highly recommend this salon if you don't…read moremind spending extra for the experience. One thing: Don't buy the Oliplex hype they promote for a profit. Check out what has happened to this Santa Barbara-based company's stock value and look into what well-know industry experts and scientists are finally saying about this ineffective and overpriced product. Stand up the the know-it-all stylists everywhere and don't waste your money on Oliplex. Be informed and don't rely on a cosmetologist for the best, most up-to-date and correct info, in every case.