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    Aquatic Adventures

    2.9 (7 reviews)
    Open • 8:00 am - 7:00 pm

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    Claire Chapin Epps Family YMCA - Showers/changing area women's locker room

    Claire Chapin Epps Family YMCA

    2.5(30 reviews)
    64.0 mi

    I have been very disappointed with our experience at the YMCA summer camp. Over the course of the…read moresummer, there have been multiple incidents involving my child that have left me questioning whether the staff is properly trained to work with children, especially when behaviors or conflicts arise. Many of the counselors appear to be very young. While I understand everyone has to start somewhere, they often seem unequipped to handle difficult situations appropriately. Instead of using incidents as opportunities to teach and redirect children, it often feels like the first response is suspension or removal from activities rather than understanding what happened and helping the child learn from the situation. One of my biggest concerns is that issues involving one child have sometimes resulted in my other child being pulled into the situation, even when they were not directly involved. Each child should be treated as an individual,not by association. I was also told that staff laughed during a serious situation involving my child. While I did not personally witness this, hearing that from my child was very concerning. If accurate, I would expect situations involving children's behavior or safety to be handled with professionalism and respect. Communication with parents has also been frustrating. Rather than working together to understand the circumstances and develop solutions, it has often felt like discipline is the default response. Children make mistakes, and camp should be a place where they are taught, guided, and supported, not just punished. I understand that working with children is not easy, but parents trust the YMCA to provide a safe, structured, and nurturing environment. I hope the YMCA invests more in training its counselors on child development, behavior management, conflict resolution, de-escalation, and professional communication. My goal in sharing this review is not to criticize individual staff members but to encourage improvements that will benefit all children and families.

    If I could give it a zero I would. They are very happy to take your money every month, but try and…read morecancel. They have an online portal to cancel. If you use that they come back and tell you it was just a request portal, that you need to jump through various hoops.. JUST to cancel. Complete and total BS. Non responsive to emails and don't care if you are no longer in the area.

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    Claire Chapin Epps Family YMCA - Pool

    Pool

    Claire Chapin Epps Family YMCA - Women's locker room-one of two sides

    Women's locker room-one of two sides

    Claire Chapin Epps Family YMCA - Hiking path

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    Hiking path

    Scuba Now - 2011 Newton Dive Boat 41' long 22 Divers 100 n-miles range state of the art dive boat.

    Scuba Now

    3.8(9 reviews)
    2.4 mi

    This review is based purely on customer service and not on a dive experience…read more Hubby booked a dive trip for 2 and unfortunately we had to cancel. We gave almost 2 weeks notice of cancellation and they said that they already charged our credit card $50 per person and that due to our cancellation, they would give us the $100 in store credit. Are you kidding me? Hubbie called them back and they had to call us back after talking to an owner. We finally received our refund after the owner approved it. By the way, this is their posted cancellation policy: "Cancellations less than 4 days before a single day trip are subject to the full charge if your spot can not be filled" Hopefully their clients will write some reviews of their dive experiences and drown this 2 star review in a sea of 5 star reviews!

    I had several experiences with Scuba Now before I decided to offer a review on them. While visiting…read moreWilmington I decided to look into dives in the area and called a few local shops. Overall everyone was very friendly but the folks at Scuba Now took a little extra time to educate me on the dives in the area that would be of interest to me and the current conditions so I knew the best day to go. This was really cool for someone who doesn't know the area and that little bit of extra service is why I chose to go with them. I went on two drive trips and both went great, the folks at the shop were friendly and helpful to the out of towner with virtually no gear. The crew on the boat (Ron, Pat & Dave) were awesome. Offered tons of info on the area operated a fun and friendly boat while still making sure we were safe. I've gone to a lot of places I didn't know and booked dives. It can be challenging to know who to trust for the best sites and conditions and who needs to fill a boat for the day. A+ experience thanks everyone.

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    Scuba Now - Getting my girlfriend open water certified at Scuba-Now

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    Getting my girlfriend open water certified at Scuba-Now

    Aquatic Adventures - scuba - Updated October 2026

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