We've been using this company for a few years now, and all has been decent service. However this year when we were de-winterizing our irrigation system, they destroyed a whole side of our holly bush that has been in place since 1959. While we understand that (tha already trimmed tree), has to be snipped a bit to manage the water system. There was no need for them to maniacally chop off 4.5 feet off the side of the bush. The manager/owner 'Jeff' didn't take any accountability over what occurred and even said that we gave permission to do this and that we said "do whatever it takes to get the job done." Unfortunately, we don't know who they spoke to since we weren't home when they did this to our property. Few things missing here, good honesty, communication and accountability. If you want to deal with scoundrels then this is the right company, if you seek good honest customer service go elsewhere. read more