Stay away from Aqualite - over $12,000 in losses!
I purchased Aqualite's system trusting their promises of water quality and technical support. The financing was $12,500, and frustratingly, since installation, the system has never worked as it should. The water remains dirty, with a bad taste and odor, and there has been no noticeable improvement.
I have children at home and now a pregnant wife. Since we can't live with such unfit water, and after numerous attempts to contact them, they finally promised to send a local company to remove their system and install a new one. On the scheduled day, with the company already inside my home, Aqualite failed to pay for the service, and I was forced to cover $14,500 out of my own pocket for a new system -- all due to the lack of responsibility and professionalism from Riely, the owner, who constantly makes promises he doesn't keep.
In short, I lost $14,500 because of Aqualite. A massive financial loss caused by a company that offers no support, doesn't fulfill its commitments, and shows zero respect for the customer. I will take legal action to defend my rights, but I'm making my indignation and frustration clear here.
I absolutely do not recommend this company. Stay away from Aqualite! read more