I called Aquadom in November, 2017 to order two 24x40x5 medicine cabinets (Signature Royale Plus line) and I dealt specifically with Jimmy the sales director. Being in the New York area, Jimmy arranged for the cabinets to be delivered directly to my home a couple days later. The employees that delivered the cabinets were nice enough to open the boxes and allow me to fully inspect the cabinets and then carefully package them back up.
As my contractors were behind schedule, the first cabinet was not installed until more than a month later (end of December 2017). There was a slight issue with the backlighting for the buttons on one of the cabinets. I sent an email to Jimmy with the description of the issue and some pictures and he responded immediately. Being that it was a few days before Christmas, he stated that he would take care of it after the holidays. He called me on January 2nd, the first business day after the New Year to follow up. Not only that, but he came to my home that same day (today) with a new cabinet door in order to resolve the issue. Who does that nowadays?
I'm so impressed with the level of the product and the customer service that I received that I felt compelled to write this review the very same day.
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