The girl working here was so nice to us :) We came in pretty late and my gf got a strawberry banana…read moresmoothie, and it... tasted like tums. Like it was honestly not drinkable, we both only could only take one sip. We sheepishly asked the employee if we could please have something else, and she was so gracious and apologized, acknowledging that the smoothies are made from a powder and that she knew it wasn't a good drink. She was so kind and understanding about it!! Instead we got a strawberry cheesecake smoothie (without the cheesecake lol) and that was much better! I had a green grape oolong tea with aloe and tbh it is one of the best boba drinks I've had. It's just like how I like to make tea at home. The tea here tastes like it's pretty decent quality, and the grape flavor of my tea was very balanced and not too sweet. For me it was absolutely perfect :) I highly recommend this place if you're a tea lover!!

My absoulte favorite boba place in Oxford! I actually have not found a boba place I like more. They…read morestaff is always friendly and helpful. Drinks are made fairly quickly. The menu has so many options. I have never been disappointed in my drink. They also have a cute seating area to get together with friends!

love this place so much! great place to study or hang out with friends! the interior is so cute…read morewith a good amount of seating, games to play, and good music! everything is always clean and the workers are very friendly & helpful. my favorite items to order are the signature fruit tea and the passion bomb with popping pearls. it is a little pricey but totally worth it!

My favorite boba place in Oxford. Cute, cozy, excellent service, and the drinks are always amazing…read moreas well. I love the options for games they have set out too!

Food tastes very off and not normal. While we was ordering he was clipping his finger nails in the…read moreback you could hear him.

Have been here a few other times since this review. Experiences have been better and items have…read morebeen in stock! Owner is very kind. Staff is still very friendly and location is still clean. I have not tried another poke bowl but I do like the tuna and California rolls a lot! Miso is also good. Seaweed salad is alright, not sure if I would get again. Overall, it is not the best sushi I have had, but it is the best in Oxford, and does the job when I am craving sushi! Will continue to try more items!

Loved Phan Shin! Reasonable portion sizes with reasonable prices considering where you are in…read moreOxford. The peanut sauce on the chicken is a little odd, but everything else was fantastic and as expected. Chinese owner lady was super friendly, as were all the employees in there. Toilets are a bit of a trek on a slippy floor. Pleasant atmosphere.

This place is wonderful. Used to eat here over a decade ago and the same server took care of me!…read moreFood was wonderful, flavorful, hot, big servings. Ended up talking to the owner for 5 minutes. Wonderful service, came and checked in one me every 5 minutes or so! Nothing but wonderful things to say. Best Asian in Oxford!

The location is very small and has maybe 2-3 people working at this location. Some days can be a…read morehit or Miss with regular boba topping because they run out quickly. I enjoy their wide variety of flavors, toppings and options when it comes to milk. The staff is very friendly and engaging. They are quick to answer questions and offer anything that you haven't tried. The ambiance is tiny if you are walking in. There is no place to enjoy inside due to small space. Drive through is the best option. But if they are really busy I would order online. I come back all the time because the drinks are always top notch!

They were out of milk teas and smoothies when I came here, so I got a fruit tea with boba. The…read morebaristas were nice and quick with the drink. The cafe is a clean establishment inside the mall with bar seating near the window.

This place is amazingly good for a light little snack. The boba is great and they make really…read moregreat drinks. The staff is friendly and helpful. The store is nice and welcoming. Can be a bit challenging to park at times and the store itself has a weird older musty building smell to it. I would definitely continue to come back here.

Got the Taro milk tea and the Memphis crepe. The drink was okay at best definitely wouldn't get…read moreanother but would come back for the crepe. The service was nice, helpful, and fast. Cute little atmosphere as well

A lot of boba options and I was actually able to alter the sweetness. They also offer rolled ice…read morecream with as many toppings as you want. I got the dirty milk boba and shared the Cookie Monster rolled ice cream with my husband and daughter. Ice cream was fine. Decent amount of seating.

Inconsistent Customer Service Compared to Other Milk Jar Locations!!!…read more I could have given the Tylersville Road, West Chester location 5 stars, but because of two disappointing experiences, I'm giving it 3 stars. I've been to several Milk Jar locations around Cincinnati, and unfortunately this has been the only one where I've had this issue. My first visit to this location was great. A female staff member made my Dirty Ceylon Boba exactly as I requested--with light ice--and it was delicious. That's why I came back. However, my second and third visits were completely different. Both times, the only employee working was a male staff member, and he refused to make the drink with light ice. He insisted he could only prepare it with the "recommended" amount of ice, which he explained, the cup would be about half full of ice. Since I was in a hurry during my second visit, I accepted it. Unfortunately, the drink literally tasted like dirty water instead of the rich, flavorful Dirty Ceylon Boba I had enjoyed on my first visit. When I returned for the third time, I again requested light ice, and he refused, saying store policy required the Dirty Ceylon Boba to be made with half a cup of ice. I explained that I regularly order the same drink with light ice at five other Milk Jar locations without any issues. He asked which locations they were, and after I listed them, he responded that those stores should also be following the policy. I then asked where customers could read this policy, and he pointed to a sheet of paper taped to his computer monitor--something customers cannot even see. I explained that accommodating simple requests like light ice is common practice at many restaurants and coffee shops and is part of good customer service. Only after a lengthy discussion did he agree to make it with less ice, and even then he seemed reluctant. He still added more ice than I requested, and I had to ask him to remove more ice and add more tea before it matched what I had originally asked for. What I don't understand is why this location is so inflexible when every other Milk Jar location--including this same location on my first visit--had no problem honoring the exact same request. If this is truly a company-wide policy, then it should be applied consistently across all stores. If it isn't, then this location is creating an inconsistent customer experience. To be fair, once the drink was finally made with light ice, the Dirty Ceylon Boba tasted excellent--rich, flavorful, and exactly how I know it should taste. The issue wasn't the drink; it was the customer service and the unwillingness to accommodate a reasonable customer request. Unfortunately, because of these experiences, I won't be returning to this location. I'll continue visiting the other Milk Jar locations that consistently provide both great drinks and excellent customer service.

I've gotten their beef pho a few times via door dash and it's delicious every time. I like the way…read morethey packaged the food also.

Just another Pho place…read more.. Been here twice in the past week since it's an easy go to. First visit was the Wat Da Pho bowl and spring rolls. As mentioned, pho is pho... spring rolls were ok since I didn't know what to expect from them. Second visit was for the 3 Sum rice platter. Most of it was good, but my first time as a Vietnamese person eating shredded lettuce in my rice and meat platter. The pork chop traditionally has always been thin and grilled to a light char, this thing was massively thick, luckily it was still juicy and flavorful! Overall, pretty good. Spring rolls on the other hand... needs more practice. One of the two had no vermecilli noodles and was just lettuce and shrimp, while the other had a pinch of noodles. A bit short on the ratio. Still have their banh mi to try, so we'll see how that goes.