Nate did a great job cleaning our very large pool and spa from the hard water stains on the tile…read more good price and on time. he also replaced our pool pump. I would recommend his service

They could not do the job required with their current equipment. They referred me to another…read morecompany. Actually I am grateful that they were honest and referred me to the person who was able to do the work.

Patricio Pool Andes…read morePools was very informative and responsive. Anytime we had a question, we received an answer in a timely manner no matter what time of the day. The whole pool project was completed in 4 weeks from excavation. Just in time for the warmer weather! We are very pleased with the price we were given, the quality of the work, and the professionalism of the employees. We can't wait to start swimming in our beautiful new pool!

Just an update, still amazing pool company! We went with the pool service and have had it since day…read moreone and our pool is swim ready every single day of the year. I am just as happy as day one and would and have to recommend them to everyone wanting to get a pool done.

Jeremy is very knowledgeable about pool service. He does a great job fixing any pool issues you…read moremight have, like replacing a pool light, fixing a leak, to making sure your pool chemicals are at the correct levels so your family is swimming in clean, healthy water.

Moved into a new house and had these guys for about 2 years or so. They had taken care of the pool…read morefor the previous owner. In all, my service was good and never really had any issues. Out of the blue, in September 2023, they let me know they were raising my rate to 255 a month when I was paying 155. Its not like I own some massive pool, standard size for the neighborhood. I then shopped around and found a company already doing pools down the street that would do it for 130 a month. When I told them about Dependable Pool jacking up my price, they thought it was crazy and ridiculous and that would have been a huge ripoff. Glad I switched, I'm still with the same guys I got then, at the same rate with great service. So if you don't have any idea what you should be paying for a pool service, they are probably overcharging you alot and I would shop around. ​

I would give "100 Stars" if I could. Living in an area "between" larger cities and having a major…read morefailure of a pool pump, could have been a disaster if not for Kelly @ 4 Seasons. After countless "Sorry, we don't service your area" calls, I found someone who likes challenges and road trips. From Kelly having several of the exact pumps that I had decided on after much research, to be willing to drive several hours less than two days later, (earned 5 Stars just for that.) Kelly arrived with not just the pump but with "just in case" pieces and parts (1 more star). After some cleanup of my feeble attempt at plumbing and installing the new pump, it was time to turn on everything and see how it works...only it didn't! After some troubleshooting, Kelly concluded that the control unit for the pump was defective and likely needed to be replaced. Without any hesitation, Kelly was determined to complete the job by deciding to drive hours back to his shop, grabbing a replacement, driving hours back, and finishing the job (5 more stars). Luckily he didn't have to do that...during his troubleshooting, he had been trying to contact his contacts at the pump manufacture for advice. Just before leaving, he received a call from the manufacture that enabled the pump to be repaired in place. OK, this is where it gets really amazing!!! One of the reasons I chose this exact pump is that it has WiFi / Bluetooth capability...that been said, the manufacture rep was able to connect remotely to the pump (amazing part) via a device designator number taken from a decal on the pump and basically reinstalled software and rebooted it, REMOTELY!!!! Yes, it fixed it...(10 more stars for Kelly and the manufacture...Pentair by the way). To top that, the rep stated that he had just received the capability to enable the remote connection and that this was the first time attempting it...first time...and it worked!!! I apologize for being long, but I really wanted to give credit where credit is due...and 100 + star credit is due here, without a doubt. Needless to say, that everything is up and running and water flow and pressure are amazing...Thank You Kelly and rep, you saved the day or should I say weekend...did I mention that this all took place the weekend of the holiday that kicks off the swim season (for us anyway)...the stars just keep adding up!!! I will resoundingly recommend Kelly @ 4 Seasons to anyone needing pool repair done...you can count on him, he's professional & fair priced (worth every penny)...period! Very happy customer Steve (in the desert)

We have been using Four Seasons Pool Service for over 10 years now and Kelley is simply the best…read more He is honest, reliable and trustworthy. He has helped us out so many times whenever there has been an issue. Always friendly and does a great job for a very reasonable price. This is the company to go with in Bakersfield if you have a pool.

Been in Bakersfield, for a few years, have had two prior pool service companies, and did they ever…read moredisappoint, Failed to show up for appointments, did not clean filters unless asked, blamed the cloudily pool on the age of the filters, on and on. This year after a lengthy search found Blue Surf. Nick came out the next day after I called, was knowledgeable, no attempt to upsell us on anything, gave a quote which was for cleaning our empty pool, start up and some minor repairs to missing tiles and a leak. Showed up the next morning as promised. What a disparity between our prior disappointments. If you live in Rio Bravo, call Nick, you will be impressed.

We have had these people doing our pool service for more than a year and their lack of…read moreprofessionalism and quality of service is a recurring issue. We finally had enough and fired them today. We have paid for services that we have not received including replacement of our pool light. They acid washed the pool and left sections unfinished for months and months. Reminders had them promising that it would be taken care of but it wasn't. The owner doesn't do the work himself but hires out others and doesn't oversee or check the work. It's like he can't be bothered. They did a new epoxy coating on the pool last week. (Not the owner but someone he hired out). The owner never came to check the results or fill the pool again and do new starter chemicals. After almost a week and no response from them my husband fired them and filled the pool himself. Then he went and checked the pool filters today that have supposedly been getting cleaned weekly and they were filthy. He spent hours on the pool today doing work that they were supposed to be doing. They are not responsive and their lack of customer service and communication is a big reason for why I do not recommend them...along with the false promises and lack of quality work. The wife who actually does the weekly service is nice and always prompt but it doesn't make up for all the rest. There are many other pool service companies in town. We are tired of putting up with this one. You shouldn't either.

I was having issues with my pool pump not priming. As someone who prides myself on DIY... I tried…read moreeverything I could think of with no results. Mike responded quickly and offered to come take a look the next day. He was able to find my issue and get me back up and running fast and for a very reasonable price. I will be going back to Mike for anything for my pool in the future and would highly recommend him to all my friends and family. Thank you again Mike!

Here's an update on my review. Talked to Mike about clearing up my pool from some issues when it…read morewas originally built. Mike told me he would try a bottle of a solution That should clear it up. He bought a bottle, put it in the pool and after a few days he cleared up just as he said. Pure Magic. This is the first time my pool has been this clear since the first two years I had it installed. If You're in the market for a pool guy, hit up Magic Mike!

We had a major problem with our pool pump and turned it into our home warranty company so we had no…read morechoice who came out to fix our problem. We were contacted within a couple days by Trevor and he came out when he said he would be here and my husband really could of fixed the problem but due to it falling under our warranty and it would be expensive we decided to have someone fix it. So that being said Trevor knew my husband knew his stuff, and actually said he would do exactly what he wanted done to fix it. The next week his guy came out and did the job. It was done and we even had him do some extra stuff we paid for our selves and they did a great job. Very professional, neat, clean, fast and good job. Very very happy with the work and very reasonable rates on the work we had done. Highly recommend this company for your pool needs.

This company is awful. In the short time we had them, the tech left both our gates open twice and…read moreour dog got out. He did not do a good job cleaning the pool either. I called and sent a text the second time and my messages were not answered. I messaged again and finally spoke to them days later. No sense of urgency even though I indicated that I needed to speak to them as soon as possible. When I did tell them about the gates being left open again, it was just an, "Oh." No apology, nothing.

Bakersfield Elite Pool provides excellent and courteous service. They communicate well with us…read moreregarding our pools needs. Previously they drained our pool and cleaned it well.

They were great to earn my business!…read more When the service started they were great. They cleaned my pool and kept it clean after their services. I have been using them since October, when we started they let me know that the filters would be clean every 3 to 4 months. Every-time they come they tell me they don't have time to do it! I had an issue with the spa and the warranty company told me to have them clean it (back in October). Today, I was told they will no longer be servicing our home... no 2 week heads up or anything. I asked if they could clean the filters on this last cleaning and they said, they don't have time. They have a 4 hour window of arrival. I work from home and have dogs.... Apparently, it was brought to my attention that them waiting for 1 min and 12 seconds to give me time to put my dogs away - (without a prior call/text to let me know they're on their way) was an issue for them. I have 3 dogs... either text or be kind and wait 1 min... you're only here about 10 minutes anyways.