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    Aqua Doctor

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Aqua Doctor

    Pool maintenance

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    12 years ago

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    Prestigious Pools

    Prestigious Pools

    (2 reviews)

    Jesus and his team came in a rescued our pool project! We had gone with another contractor that…read moredidn't work out after being under construction for 1.5 years. We were at a complete loss as to how to get this project completed. Jesus was professional, detailed orientated, artistic, and returned calls within minutes, and completed our pool within a timely manner. We highly recommend Prestigious Pools!

    Jerry (the owner) was very responsive, punctual, and clear when I contacted him to discuss a…read morecomplete refurbish of a 50 year old 22,000 gallon 18'x 36' inground pool in the Seattle area. The bid included replacement of coping, new skimmer, re-tile, re-plaster, and replacement of old electric heater with new heat pump. The bid detailed the cost of each phase of the project so that I could choose which phases I wanted (could afford) to complete. In the end I chose to complete the entire list and Jerry installed the new skimmer ($2250) for free. Jerry uses a combination of his own crew and subcontractors (coping and plastering) on my project. One can tell Jerry takes great pride in his work. He took the time necessary to make sure I understood the maintenance and water balancing of a new pool. When I decided to replace the 15 year old pool pump with a new SuperFlo VS motor he gave me a bid but did not balk when I decided to replace it myself. He even looked over my work to make sure it was done properly. I would end by saying that Jerry was very competitive in pricing (half that of AquaQuip) and in the same range of other contractors, but his customer service and communication was far better than other private contractors. I would have no hesitation recommending Prestigious Pools with the full 5 stars.

    Independently Dunn

    Independently Dunn

    (4 reviews)

    This is our 2nd time using Independently Dunn for our swimming pool needs, and once again, we…read morecouldn't be happier with their work and overall level of customer service. The first time that we used them, our mechanical swimming pool cover had broken down right before we were having some out-of-state guests over for a long visit - all of the kids really wanted to use the pool, but we couldn't open the cover! Understanding the rush, Matt and one of his assistants came out under very short notice and worked for hours in pouring rain and high winds (we're talking torrential downpour) to resolve a very difficult situation with the pool cover. A lot of manual work, tinkering, and creative solutions were needed, and they delivered. A full replacement would have probably been needed if it weren't for them, so they saved us thousands of dollars with their handy work. 2 years later, and the pool cover still works great. Recently, our pool pump broke down, so we used it as an opportunity to upgrade our entire pump, filtration and heating system. Again, under short notice, Independently Dunn came out, reviewed the situation, and gave us a very fair and competitive bid to install a new pool pump, filtration system, and heater. Matt and Jesse had a full schedule already, but understanding that our pool water was sitting stagnant with a broken pump, they made sure that they found a way to squeeze us into their schedule and complete the job in short order. That's great customer service. The job was completed quickly, efficiently, and without any problems. Independently Dunn also reconfigured all of the intake and outtake pipes/valves to maximize pump efficiency. We had a mess of a pipe and valve system in our pool/pump room before this, and Matt really cleaned that up - it looks and runs great. Along the way, Matt and Jesse were great at consulting us about proper pump and filtration usage, recommended pool chemicals, and all things pool and spa related. They really know their stuff, never hesitated to answer any of our questions (and I ask a lot!), and always seem to be happy to share their wealth of knowledge with their customers, which is great. Our whole pump and filtration system is running as smooth and efficient as can be, and our pool water now looks cleaner than it ever has before. Independently Dunn did an incredible job. Again, this is our 2ndtime using them, and I certainly won't hesitate to use them again in the future for our pool and spa needs.

    I called a week ago to schedule a pool inspection. The lady scheduled me, saying they don't know…read morewhat time they're coming, only that it will be in the afternoon but they will email me a day before for the time. She got all my info. I did not receive the email the day before. On the day of, I called around 12:40 to ask if they're still coming since I never received an email, and she said, "the one in Auburn right?", I corrected her and told her the city I'm in. She said, "oh yes, we will be there in a few minutes". We waited all day for them and they never came. Never even got a call to explain what happened.

    Aqua Doctor - poolcleaners - Updated May 2026

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