It appears the lack of integrity is SOP here. When I called to ask if the Rx for 7 pills was an…read moreerror in the prescription, I was told no by Jean, an assistant, but she said she'd ask the doctor to refill. Disappointed that the doctor would not adjust the quantity, but the worst was that Jean charted the notes: "Terry has called multiple times to get a refill...". This is blatantly false; a lie. Anyone with sense knows exactly what she was implying and she knew, too. It was not a typo. I advised correcting it to the truth, which they did. The ADA may also be interested. Falsely stating a patient is calling repeatedly for pain medication is very serious. I'll never return to the practice, but this is to warn potential and existing patients that facts aren't a priority with Nankin Dental. This wasn't the only inaccuracy, but it was the most serious and deserves further attention.

I have been going to Nankin Dental for years now and I would never go anywhere else!!…read more Always pain free , and always the BEST dental care as needed. They have the most modern equipment available. I have had to have just about everything done including a root canal which they referred me to the best person available for treatment. I will never go anywhere elsewhere

The doctor is thorough and very pleasant. One of the women behind the front desk was a bit surly…read morefrom the start. She isn't doing the exam so I didn't make an issue of it.

Sincerely If I have to go I to the dentist Dr. Matarazzo is…read morethe greatest dentist we ever had everybody in this office wonderful and fun to be around not to mention the work. I been going there for over 20y years. Thank you all for the great work .

Dr. Gogiia is a compassionate, patient, caring, professional dentist…read more Im so happy to have found her. Staff is wonderful. I would highly recommend to family and friends.

Pinnacle Dental is the best dental office that I have ever gone to.........The staff are very…read morefriendly, and the dentist, Dr. Gogiia, is very nice, professional, and down to earh. Her assistant, Jill, is very hard working and funny. I had a great visit last month!

This is my first-time visiting Dr. Lai for a tooth extraction and the whole process was very safe…read moreand smooth. I am very sensitive to pain and therefore am afraid of any dental procedures. However, Dr. Lai is extremely patient and made sure I did not feel any discomfort or pain. In addition, the staff is also really nice, attentive and professional. Importantly, Dr. Lai personally checked on me later that day to ensure I was doing fine, which is really heartwarming. I would be visiting Dr. Lai for my future dental problems and I highly recommend him to anyone who wants a safe and pain-free dental experience!

Had a really bad toothache on 12 April 2020. Called a few places within my insurance network but…read morethe wait would have been at least 10 days. Saw Dr. Lai's office listed, contacted them, and they we're getting ready to close, but said if I could come to the office soon they'd take me. Kudos for that! Very professional both the Dr. and his assistant. Found out I need a root canal which is scheduled for 19 April. Will do a follow up after the procedure. I scored him 5 stars for willing to take me and get me on antibiotics and thus far, as he said it would, the pain is gone. Update: The root canal went great. Dr. Lai was very courteous and informative during the procedure. I highly recommend him based on my experience with his dental treatment.

Does excellent work....explains everything in a very detailed manner. Overall happy with both of my…read morevisits so far. Only drawback is that he is somewhat expensive. Wanted $7300 for extraction, some periodontal work followed by an implant. Had to go somewhere else for it. He was $3,000 higher than where I got it done. Not as much of a disparity in more basic treatments such as fillings etc, but a little higher than others. However, does top level work and knows his stuff. He will get the job done for you.

My experience has been great here. Lindsey was great during my initial visit for a cleaning. My…read morefollowup with Dr. Lee and Carla for repair in fillings has been great. I will say I do not love going to the dentist, however the team here has made it very enjoyable. To help pass time while performing dental work, they offer Netflix with Bluetooth speaker to take your mind away from the procedure. Dr. Jack is very detailed when explaining the procedures and I'm pleased with everything so far. Carol has been very friendly and helpful at check-in and closeout. I would and have recommended to coworkers and my wife.

I've been a patient here for more than 10 years. For this visit I had a very old filling on a root…read morecanal that failed, and getting in to get it fixed was a 30 minute visit and I was back on my way. Great team here!

Great experience from beginning to end. Appointments scheduled a year in advance upon leaving which…read moremakes it easy for follow ups and insurance purposes. Cleanings are painless and so thorough. I actually look forward to my twice yearly cleanings and checkups.

First time here and I was in and out. No complaints and all the staff are friendly. My teeth feel…read moreclean and healthy!

I strongly advise against seeking care at this office. My family and I have been patients here for…read moresome time over 10 years, but my most recent experiences have been extremely disappointing and concerning. Since covid things have gone down hill. It also seems that they are attempting to recoup from the loss. In January, I came in for a routine cleaning, during which the hygienist chipped my tooth. I immediately reported the issue to Leslie at the front desk and made it clear I did not want to see that hygienist again. Since then, I have repeatedly scheduled appointments, only to have them rescheduled by the office. In August recently, I returned for another cleaning. An X-ray confirmed that my tooth was cracked, which the dentist acknowledged. However, instead of addressing the issue directly, I was referred to a gum specialist, despite not having any gum-related problems. Most recently, after a conversation at the front desk where I respectfully reiterated my concerns, I received a call canceling my appointment and was informed that the office would no longer see me as a patient. This decision appears to be an attempt to avoid addressing a mistake made in their care rather than taking responsibility and providing a solution. Additionally, I have observed concerning practices at this office, including patients being recommended unnecessary crowns and a constant turnover of staff, leading to inconsistent care. When I attempted to speak with the office manager, Tony, my concerns were dismissed rather than heard. Instead of listening she dismissed my concerns and tells me find some place else. Dental care requires trust, consistency, and accountability. Unfortunately, this office has failed to uphold those standards. For the well-being of yourself and your family, I recommend seeking care elsewhere. Please do so. the only reason I stayed so long because it's within the community I live in. But the way I was spoken to today and the fact that instead of rectifying the situation and valuing me as a customer who has been there over 10 years. If this can happen to me it can happen to you. Please choose better.

My father has been seeing Dr. Cameron Shahbazian for some work on his teeth causing his extreme…read morepain. The damage to his teeth and jaws was quite extensive. Dr. Shahbazian went above and beyond to ensure that my father received the best care through the most cost-efficient route as the work was not completely covered by insurance. I couldn't thank him and his staff enough for their attention to detail, patience and professionalism. Fast forward to June- I was in quite a jam with my chip in my front tooth. I had my regular dentist work on it several times, but the problem persisted every few weeks where the fix would fall off or chip off again. I was visiting the area and needed to repair the chip before my engagement photoshoot. The lovely ladies at the receptionist desk was able to make me an appointment with Dr. Amir Shahbazian who repaired the tooth. You not only can't tell that there was once a chip there, but it has held strong and has not chipped.

Dr Cameron did a wonderful job helping with a dental emergency. Transparency, scheduling,…read moreexplanation and cost were all wonderful. Would absolutely recommend.

The staff here are very nice and professional. I had an appointment for a routine dental cleaning…read moreat 11am and I was out of the building by 11:20. The office is technically located inside South Shore Plaza, but the entrance is outside the mall. There is a huge parking parage in front of the office. I saw Dr. Rajeev Trikha and he was kind and personally did my dental cleaning. There is a TV in the waiting room and inside the dental cleaning suite so you won't be bored if there's a wait for the provider. On my way out, they gave me a nice care package that included a cute teeth themed bag, toothpaste, toothbrush and floss.

I had to go to this Simplistic because my main dentist wouldn't take my insurance any longer for…read morefree cleanings. At first, the staff seemed nice, but after a few visits I realized it's not that great. The head dentist is a little off, and the man who did my normal cleanings cared more about that was on the TV, rather than my teeth lol. They don't even floss, which I felt was very weird. I just got new insurance and they had called me about my upcoming appointment. When I told them I had a new provider, the woman at the front desk just hung up the phone. Stay away from this place if you can.

the care was horrible, expensive and the instruments was stained with blood. it was dark and…read moredisgusting. how can you put something that looks like rust stain blood into someones mouth? and the Doctor was greedy with the money and rude as hell. Don't get me started on how badly mistreated his assistants.

Last Monday I drove to Randolph from Sturbridge to have a temporary crown glued back in place. I…read morehad the pleasure of meeting Kaysea for the first time and was impressed. Casey did a great job of cleaning and fitting the temporary. I really saw Kaysea's skill when Dr Emami decided to replace the temporary. Kaysea started the process by taking molds. This is usually a painful process for me due to 'bumps' on the inside of my lower gums. I alerted Kaysea to this and she was able to make it painless. Kaysea then made and adjusted the new temporary. It was dramatically better than the initial one both in size and fit. Kaysea made a number of adjustments before gluing it in place and then Dr Emami made the final adjustments. While I will, of course, be careful not to dislodge the temporary I've never had a temporary that fit this well or was more functional. Add all that to Kaysea's excellent 'chair side manner' and I want to share my appreciation. My wife, Denise, and I have been clients for many years and, as evidenced by our willingness to drive 3 hours round trip, have been very happy with our dental care. Adding talent such as Kaysea to the team makes Dental Specialities even more compelling