We have Aqua Pure Water Systems' Hot and Cold filtered water coolers in 5 of our offices. The…read morewater is always clean, convenient and great tasting! No bottles to have to change is also a big plus. They come in and change our filters every six months. Service is excellent and price is just right!

From the owner: We provide a bottle-less self sanitizing water filtration system that is a safer and more efficient…read moreoption to outdated 5-gal bottled water systems. Our systems incorporate filtration, BioCote, and UV light technology not only to keep your water clean and fresh, but also to reduce the risk of spreading contagious germs and bacteria between employees and customers. Our systems reduce cost as well as risk to employees for your company.

I had some issues with my water smelling like rotten eggs and a funny taste. I called King Pure…read moreWater to come and see about the problem and they were there when they said, took care of the problem and made sure that I won't have this issue again. Their customer service is incredible and always make me feel like I'm their most important customer.

The women in the office are very rude. I called on Monday and was told they done water testing and…read morecould come out the following Monday to get the sample. When I called back to make the appointment she was very rude and said they dont do those tests and when I told her she didnt have to be so rude she started whining and said she has had a bad day and has a sinus infection. Not professional and poor customer service.

$93 or free! Only…read morehad excuses. Upselling began before the evaluation even started. Blamed my pipes not being up to code. I ended up ordering a drain snake/auger on Amazon for $65 and completing the job myself.

I had this company out for what should have been a straightforward shower cartridge replacement,…read moreand the whole experience left a bad taste. To start, the plumber was friendly enough, but within minutes of arriving, he pivoted straight into trying to sell me a $5,000 water softener system. I don't know when every service call turns into a retail sales pitch, but it's exhausting. I declined and asked to stick to the actual issue. From there, things got worse. Before even inspecting the cartridge or looking behind the wall, he began suggesting a much more invasive (and expensive) solution involving cutting an access panel into my bedroom wall and potentially replacing surrounding plumbing. Again, this was all before any real attempt to diagnose the problem. When I pushed back and said I just wanted the cartridge replaced, I was quoted around $500. High, but fine. Then, after about 30 seconds of trying, he claimed the faucet "wouldn't come off" and immediately went back to pushing the wall-cutting option. I decided to hold off and take a look myself after he left. The faucet was stuck, sure--but with a Dremel, I had it off in under two minutes. A quick trip to Lowe's, about $150 in parts, and an hour of work later, everything is fixed. No leaks, no wall damage, no unnecessary upsell. End result: I saved somewhere between $350 and $1,000, depending on which route they were trying to steer me toward. I don't expect miracles, but I do expect an honest attempt to fix the actual problem before jumping to the most expensive option. This felt far more like a sales call than a service call. Would not use again.

The Eco Water system that you have provided us has been fantastic. Your follow-up service and…read moresupport with our water softening system has been really good. We have been customers for nearly two years and look forward to a great relationship for many years to come. Thank you again Eco water of Louisville, Tn. Mark and Carmen Acton

Regardless of services provided, AWS sends fake vague notices that make it seem as if there is an…read moreissue with your actual waterline with a prompt that you have 72 hours to contact. I wouldn't throw a nickel at a company that uses cheap marketing ploys. Ps take me off your crappy spam mail list.

We wanted a whole house water filtration system with an at-the-sink alkaline water booster. First…read moreoff, top to bottom, excellent customer service. From the owner to the customer service ladies, to the scheduler to the installer, we never felt like our questions and needs were not top priority. We had been buying 5 gal alkaline water jugs from the grocery store. I cannot lift those heavy jugs so my husband was having to make a special trip to the store every week. I had read about how hard water can shorten lives of major appliances, affect how well your laundry is cleaned, and affect how your skin feels, I started looking for a system. It is so confusing! What you get with this one and that. I felt overwhelmed. TN Water & Air Tech walked me through it. This company will also come and service your system annually (to switch our your alkaline filter and check on whole house system). At every step, I was met with "don't hesitate to call us" and "take your time and let me know how I can help". Thumbs up!

Don't do business with this company! We spent 8,000.00 dollars on an r/o system and a water…read moresoftener. First they sold my contract to a place in Florida that put a lien on my property! Second we purchased a warranty for them to do a yearly inspection that will cost 235.00 a year! Plus if you don't let them come inspect the system your warranty is null and void! Sounds like they have a good scam going! The gentleman that installed the system stated the first year they would come and check on the system for free! Integrity means to this company!

Would give 0 stars if possible…read more We had a garbage disposal that didn't work. The person came out, tightened 1 bolt with an Allen wrench and was done. Took about 4 minutes from door to door and the tightening of the bolt took seconds. The Bill was $350...Why? The service charge was only $95. So where did the rest of it come from? The owner of the company stated: "The worker drove 40 minutes one way...things are more expensive these days...our costs have doubled in the last 12 months". So beyond the service charge, the rest of the charge was around driving? I am in West Knox. Gas is $2.56/Gallon right now, what? Also the invoice only has a service fee and charge to repair, so the business contradicted themselves. I was charged before being sent the receipt, and forced to sign (a statement saying I was told prices before work was done) after paying the bill. I did not notice I was signing a statement saying prices were told to me before work was done (my eyes are bad). The company did not operate like they should in this situation, costs should be explained before work is done and they are due. Instead they did work first, told me the final price when it's due. To me this is scam behavior. Be very wary of this company, as you think you are just paying the service fee ($95) and the additional cost of the repair, but they will scam you badly with the final bill. This company used to be great (used them very recently), but something has changed very recently. If I were you I'd find a different company. Here are some much better ones: West Knox? Cedar Bluff Plumbing North Knox? East Tennessee Plumbing Solutions Whatever you do, don't choose these guys, seriously!

I have been paying a monthly membership rate for years. After I had the entire house replumbed --…read moreor so I was told. After breaking open a wall, I found the company did not finish portions of the crawl space, they just covered the old pipe within insulation instead of pex. They also failed to complete the rest of the connections. Even though the wall was open and had complete access while the plumber apparently only connected shower and never replaced the old pipes. Instead of honoring their work and the payment, they have gone radio silent, after they asked for photos and sent someone to look at it. They've abandoned and said too much time has passed and have completely disregarded the membership that i've been paying for 4 years. Now they want to blame a guy that doesn't work there anymore.