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    1 month ago

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    3 years ago

    They know their pool heat pumps. Did warranty service on my AquaCal HeatWave. Fixed it right up!

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    7 years ago

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    GP&A Pool Services - Our Business Card

    GP&A Pool Services

    (29 reviews)

    I needed pool service pretty immediately after the rains in November and Japi was among the first…read moreto call me back and provide a time for me. He is very thorough, and knows his pools. He is responsive and even answers all of my dumb questions (I am a first-time pool owner). Prices are in line with the industry average, but he truly cares about the pool and does a good job every week! The proof is the report that he sends with each service with pics!

    We feel incredibly lucky that we happened to meet Japi as he was leaving our neighbor's pool one…read moreday -- it was honestly the best stroke of luck for our home. From day one, he has treated our pool with the same care and pride as if it were his own, and we are beyond thankful for his service. Every single week, he sends a detailed email outlining exactly what he completed, the status of our chemical levels, whether anything was added, and even how long we should wait before swimming. He also includes a picture of our pool after he's finished, which always gives us such peace of mind. It's rare these days to find someone who is not only so thorough, but who genuinely wants you to feel informed and confident about the care your pool is receiving. Our pool has never looked better, but more importantly, we trust Japi completely. His consistency, kindness, and dedication mean so much to us, and it shows in every visit. If you're looking for someone who will take care of your pool with honesty, heart, and true professionalism, we cannot recommend Japi and GP&A Pool Services enough. They've been an absolute blessing to us.

    TK's Country Pools - Pet Policy
For safety and insurance reasons, we ask that customers please leave pets at home when visiting our property.
Service animals a

    TK's Country Pools

    (3 reviews)

    I will start by saying, after pool was installed I am mostly happy with what we got. The pool looks…read moregreat. Service and install was a nightmare. After waiting a month and a half for them to get back to me after paying them for pool and install (no communication at all). They kept saying because of rain delays (which we have had a lot of rain). We paid for pool the last week of March. They started 6 weeks ago. They finally finished yesterday (7/15/25). 6 WEEKS!!! We did have like three days of rain spread out. They had dug a hole for the pool that accumulated water. I, the customer, had to by a pump to empty water so they could continue install. Otherwise I would probably still be looking at a big hole with water and partial pool sides installed. It stayed like that for a week. TK the owner is the worst at communication. I told him twice in person and once by text with drawings of where I wanted pump. He ignored all and put pump where he wanted it. He agreed to have pool parallel with fence but it is not parallel at all ( at least a 40 degree angle away from fence). He said he was going to be there on a Monday to back fill pool. He shows up on Mon checks for a leak and informs me he had a procedure to go to at doctor and did not do any backfilling. I would text asking for updates or when they will be back and was lucky if I could get a one or two word reply. He said he would be there Friday and did not show up or call. He would show up on the jobsite and leave without saying a word to me. I would have to stop him as he was driving away to get updates. Common time for them to even show up to start work was 2:oopm. and usually work till 6. They did stay till 8 and 9 pm a couple nights, but after starting at 2pm. His employees were all helpful and ready to answer questions, but try to get anything from him. I paid $850 to have 5x5 deck built. The deck is built and is very sturdy. i will get a measuring tape tonight because it is a very small 5x5. TK, on last day of install tells me, they undercharged me for the deck by $900. This is a nice deck, but $1700. He did not charge me the extra but not worth $1700. Be aware! We also kept getting emails showing we have earned stars with each purchase. I replied to their email twice asking what stars are for with no reply. I had to call after second time in store for chemicals. . TK's wife told me they are for purchases in store. I asked why this was not mentioned the two times we came in to get chemicals and paid full price. Her response was I needed to sign up. Why am I getting texts stating I have these stars if I have to sign up. As I stated in the start of this rant. We are pleased with the pool even if things were done different than what we wanted. I will change plans to fit what he built. The pool is beautiful. But the professionalism with TK pools is non existent and I would not recommend them at all.

    I went to TK's today to ask about hot tubs and get a bucket of tablet's. I just had surgery so I'm…read moreon crutches. The lady who works there was very helpful and opened to door for me took care of all my questions and sold me a big bucket of 3 inch tablets. She too had surgery so can not lift anything so she said allow her to get a worker to lug the big bucket of tablets to my truck. It took about two minutes to get someone so no problem she told me to go ahead and go get in my truck so I did. This is where it went from 5 stars to 2. Her ( worker )husband brings the bucket to my truck I said you can put it in the back please. He just plops it on the ground next to my truck and muttered something about his wife can't do it because she had surgery and walks off with an attitude. So I hobble out and pick it up and hop to the bed of the truck to place it in the truck. I feel he should not have had an attitude and been so rude. I will be taking my business elsewhere. Thank you for reading.

    Aqua Air - poolservice - Updated May 2026

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