I've spent over 20 years in the military, which meant moving around a lot. Over the past 25 years…read moreI've bought and sold nine different properties, so I've worked with quite a few real estate agents. Without question, Brooke Pennington from Red Door Agency was the best realtor I've ever had the opportunity to work with. This sale wasn't a typical transaction. It was my late father's home in Tennessee, and I live in Florida. Since it was part of his estate, there were a lot of moving parts and a long list of things that needed to be done before the house could go on the market. I honestly expected it to be a stressful process, but Brooke made it feel manageable from beginning to end. One of the biggest things that stood out was how connected she was. Whenever the house needed something, she had someone she trusted. She recommended great people for landscaping, HVAC work, roofing, and other repairs, and every one of those referrals turned out to be excellent. That alone saved me an incredible amount of time and frustration trying to coordinate everything from another state. She also had a great eye for presentation. She gave me practical suggestions on what to change, what to leave alone, and how to stage the home so it would show its best. Those recommendations clearly made a difference because the house sold quickly and for considerably more than I ever expected. Ironically, she sold it so fast that I found myself scrambling to empty the house. There was still furniture, an attic full of belongings, and a storage shed that all had to be cleared out. Most agents would have wished me luck. Brooke actually showed up and spent her own personal time helping me get everything emptied. That wasn't part of her job, but she did it anyway because she genuinely cared about helping me get to the closing table. What impressed me most was that she never treated me like just another client. She was always available when I had questions, kept me informed throughout the process, and was proactive instead of reactive. I always felt like she was looking out for my best interests. Buying or selling a home can be stressful under normal circumstances. Selling an estate property from another state could have been overwhelming, but Brooke's knowledge, organization, and willingness to go above and beyond made the entire experience much easier than I ever imagined. I've worked with a lot of realtors over the years, and I don't make recommendations lightly. Brooke earned mine. If I ever needed to buy or sell another home in her area, I wouldn't hesitate to call her again, and I would recommend her to friends and family without reservation.

We had a great experience working with Amy Mitchell at Red Door Agency while buying our first home…read more She made the entire process smooth and much less stressful than we expected. Her communication was top-notch from start to finish--always keeping us informed, answering questions quickly, and making sure we understood every step. Beyond being knowledgeable and professional, Amy was just an overall great person to work with. She genuinely cared and made us feel supported throughout the whole experience. We're so thankful for all of her help and would highly recommend her to anyone looking to buy a home!

Ed is an awesome guy! I highly recommended him to handle your real estate needs. Give him a call,…read morereach out! He responds very quickly and is very efficient!

Working with The Tipton Team - Benchmark Home Loans was an incredible experience! As first-time…read morehomebuyers, we had a lot of questions about the process, and they took the time to explain everything clearly and walk us through each step. Everyone we spoke with on their team was so kind, helpful, and genuinely cared about making sure we felt comfortable and informed. The entire process was incredibly smooth and fast -- much quicker and easier than we ever expected! When we decided on a Sunday that we wanted to put an offer on our home, Jonathan was quick to give us a call and talk through the next steps, making sure we were ready to move forward. We are so grateful for their support and highly recommend The Tipton Team to anyone looking for a lender that truly puts their clients first!

We highly recommend Jonathan Tipton and The Tipton Team - Benchmark Home Loans for a smooth process…read morefrom pre-qualifying to close. We're 5000 miles away in Hawaii and yet there was no lag in communication and they made the process so easy, I managed to fill & sign most of the forms from my phone. April was especially helpful and prompt with answers to all our questions. The videos from Jonathan were a nice touch since we couldn't meet in person. Thanks for making our home buying a positive experience! Jim & Veronica Kinney

I absolutely cannot say enough good about this real estate agent! My husband and I contacted her…read morerandomly and we are so glad that we did! We were to meet with her, but ultimately were unable to do so. Regardless, she talked with us over the phone and took down our "wish list". She had no way of knowing if we were serious buyers. Regardless, she treated our request as if we were serious buyers. She then found the house that matched our wish list and we purchased it. Throughout the entire process she was professional. She is so very knowledgeable and absolutely nothing slipped through the cracks. She made it such an easy and pleasant process. Patti is very quiet, but don't be fooled, it's a quiet strength. If you need a real estate agent in the Tri-Cities, Tennessee area, this is the one to use

Excellent professional and experienced local team who handle the job themselves and won't pass you…read moreoff to a newbie like some other companies will. Great to work with remotely as well.

I was left in the lurch by Rachel. 10 days before my arrival for house shopping, Rachel had…read moresubmitted an unsuccessful offer for me on a house, so she had that date & personal commitment fully known. When then I arrived & called to inform her of my hotel, I discovered she had gone on vacation with her husband, so far away she couldn't return. Plus, she had no arrangement with another agent to sub in for her. Once I found another agency, she did a release quickly. I guess she had the vacation lined up all along and just want to make a quick buck off my house offer if it had succeeded. Tough for me that she had other plans -- that's the worst ethics I have ever encountered in 40 years of being a homeowner.

If I could give more than 5 stars, I absolutely would!! This is not your average property…read moreagency--this is the one. From the moment I reached out, I was met with compassion, professionalism, and a level of care that honestly blew me away. David, the property manager, is truly everything you could ever hope for--responsive, trustworthy, knowledgeable, and kind. He's the kind of person who makes you feel heard and valued, not like just another name on a list. In a time when I needed stability and support more than ever, David showed up with sincerity and solutions. The properties are beautiful, well-maintained, and fairly priced--but what really sets this agency apart is the humanity behind it. You're not just finding a place to live--you're finding a place to feel safe, cared for, and at home. If you're on the fence about where to live--this is your sign. Don't waste time with agencies that treat you like a number. Call them. Ask for David. You'll be grateful you did.

I lived at Ravenwood apartments for 2 years and had such a great experience. David Bowman the…read moreproperty manager always went above and beyond to help me with anything that I needed. The neighbors are friendly, and it is such a good safe place to live. I recommend this place to anyone looking for an apartment for a reasonable price.

Hazel Shipley provided us a great experience. Her knowledge and expertise of the Tricities…read moreTennessee region was incredibly helpful. She made the experience of looking, bidding and buying a home from out state a joyful experience. I can't say enough great things about her in this review. Do yourself a favor and give her a call. I highly recommend her.

Hazel has the patience of ten people. Very knowledgeable and completely understands your realistate…read moreneeds. If your buying or selling I highly recommend Mountain Heritage Realty they will absolutely walk you through the whole process.

Josh with Bray development is awesome! He is always available no matter when I call. They are very…read moreflexible when it comes to rent, especially when I changed jobs. They were the 1st rental experience we had after moving to Tennessee, and that too away a lot of stress from the move. I couldn't ask for a better place.