Terri is the best there is she was with us from day one she will go to the ends of the earth to get…read moreyou the loan you need and get you into a home she was always quick to respond to messages and calls no matter the time of I ever buy another house she is the only person I will use she is very knowledgeable of the process and will prepare you for everything I never thought I would ever be able to own a house but Terri made it happen she will even sacrifice her diet to eat ice cream if it helps get thru the stress she is absolutely amazing

If you are looking for a mortgage broker that is knowledgable, timely, and fun to work with then…read moreTerri is the broker for you! From the very beginning of our home buying process Terri helped us figure out what we could afford and understand different strategies we could incorporate into an offer on a home. Once we found a home that we loved she helped us look at different financing options and ran the numbers several different ways to help us find the right fit for us. Buying and financing a home is a stressful process and often requires quick decision-making. Terri always responded quickly with great advice. She even made our closing feel like a party! I'm so excited about my new home and hope not to buy another one any time soon but I will definitely use Terri for all my future mortgage needs.

As a first time home buyer, I relied on my realtor for some recommendations on mortgage lenders…read more She had worked with Jon for many years when he was in California and highly recommended him. I tracked him down at Wells Fargo in Pennsylvania. Initially, I wasn't sure how the long distance relationship would work given the three-hour time difference; however, I quickly realized this was a non issue since Jon keeps himself available for his clients no matter what time of day it is for him. Since my best time was usually between 5-7 p.m., we ended up with a few late nights for him. He was always so gracious and professional. Jon really worked tirelessly to not only get my loan approved at a great interest rate and make sure we were proactive in getting everything submitted, he also moved heaven and earth to ensure I would close by the end of the year. This was a challenging, drawn out short sale - not an easy endeavor for him, yet Jon prevailed and thanks to him and my awesome realtor, Cindy Marty, I now live in an incredible home. I highly recommend Jon. If you want a sharp, dedicated consultant who looks after your best interests, goes above and beyond for you and is very responsive, he is your guy.

I worked with Jon for about 9 months and cannot say enough about him... the process was a bit bumpy…read moredue to circumstances on our end but Jon was always there, available and helped smooth things out. We started with a fixer-upper last summer and Jon referred me to a 203k loan specialist since the house needed major work. Despite not handling the loan process, Jon checked up to see how we were progressing. After deciding the house would not retain the value after the needed renovations, we went back to looking for a house. The new house was found in January 2013 and we had a May 2013 closing, which was unusual but Jon was with us the entire time. Then one month before closing I lost my job and the mortgage was on the rocks because we were keeping our previous home as a rental. Jon was very cautious but gave great advice and attention during this process... and we qualified just the same. Jon's biggest asset is his ability to calmly explain things and keep on top of the whole process -- while juggling other clients. We always felt as if we were Jon's ONLY client.

One of the big advantages this company brings to the table is they work with many different lenders…read moreto find the best deal possible. They also handle all of the "heavy lifting" and shopping around, making it a painless process. Once SFS lays out the options, you only have to decide which one is ideal for your needs. Being that this mortgage broker is from the area as well, they truly understand the local market conditions. Their entire staff is onsite and offers the complete loan cycle from processing, to underwriting & closing + they are great people! That said, I highly recommend Sky Financial Services.

Best experience I've ever had with a mortgage. Tim explained everything in full detail and went out…read moreof his way to make this a great experience for me and my family. Thanks again. 1 percentage point less than WF

Maybe the worst customer service I received at a bank in general. Walked in to close an account and…read morewas told I needed a cell phone to check in the lobby by the manager. Told them I left it in my car with my wife and the teller is rolling her eyes now. I work in the industry so I know how it works, they prefer to virtually check everyone in, but the workers can also do it. Spent about 5 minutes talking before the manager said I can have a seat, as I walk to a seat they are yelling for me and direct me to a banker who was available to assist the whole time. Banker tried to help the situation but in the process made a few jokes about a customer which is a big no-no. Overall, the lady behind the teller line was very poor customer service and the manager didn't know how to handle a situation where a client doesn't have their phone on them. I Don't recommend this branch.

I needed to stop an automatic withdrawal the genius teller did not tell me there was a fee involved.read more

applied for a loan and never heard back. waste of time and they ding your credit score for running…read morea credit report...all for nothing.