After speaking to the owner of Applied Civil Engineering I was compelled to express my level of dissatisfaction when the reason for my call was to obtain information on their company. Inquiring about them conducting a Topography and Utility Survey on private property. From the onset of our conversation he was condescending and rude; challenging me and my Architects knowledge behind my request as well as the required permits. Adding insult to the injury he questioned my ability to pay for his services by referencing the cost prior to stating what the services would be. He proceeded without any hesitating to tell me of the incompetence of my Architect, of which he has no prior knowledge and proceeded to tell me that my architect would not know about the permits required. I was a potential customer calling for information with the possibility of securing his services. To be met with a patronizing and demeaning attitude was very off putting and very unfortunate.
This is just my experience with this company. You may encounter a different exchange. I was seeking their services. There was no conceivable reason for me to be rude nor should I have been the subject of such behavior. That was unacceptable.
I am a firm believer that confrontation does not yield positive results in any situation, let alone business. Thus, do not see any reason for the level of disrespect I received. read more