disappointed that I was told afterwards (given a total plus tax) that the ottoman was not include…read more BUT THE DELIVERY GUYS WERE GREAT!!!! they were on time very respectful & cleaned up after themselves.

We came in looking for living room furniture. I would not recommend their sofas/loveseats. Every…read moresingle one we sat in felt very uncomfortable. Cushions to hard, to soft, sank in the middle, fabric felt thin, could feel the shoddy frame ...I felt like Goldilocks looking for "just right" fit. I will say we were greeted immediately upon entering store, and asked multiple times if we needed assistance. We did peruse the appliances and they all looked solid. Name brands and great looking prices. I would come back when we are in the market for appliances, but the furniture I felt let down. Not to mention some of the styles seemed a little 70's ish!

As a landlord I am always on the look-out for good used appliances at decent prices. Decided to…read morecheck out Prestige. My salesman was very friendly and knew about the appliances he had, both on the floor and in the back. Pros: Friendly staff. Constantly changing inventory. Staff willing to bargain with you. Financing is available. Cons: Small location makes the display of appliances seem a little cluttered, but that is not so bad. Delivery fees seem high to me... Prices seem a bit high for what is offered. Note: The salesman admitted to me that they buy used/discarded (i.e. refurbished appliances) from a Big Box retailer (you can guess). These are the applainces the retailer removes for free when you buy a new fridge or washer. So, you are basically getting someone else's headache with a very limited warranty. It is not necessarily a bad business concept, but it is one that is inherently compaint-laden simply due to the products being offered.

Sold me a broken fridge and refused to fix it or replace it. Sent a repairman who said it is…read moreunrepairable. I never even got to use the fridge.

I enjoyed my shopping experience, the washing machine, the employees. I purchased a washing machine…read morefrom Brittany and had it delivered and installed within 2 hours. Everyone- Brittany, the repair technician, and delivery crew were kind were fast, thorough, kind, polite. I did have some issues with the washing machine at first but it was fixed quickly and they loaned us a machine to help us out. Thank you all for helping us. - Jody P. & Family

Avoid this place at all costs. I've worked with clients for years and know things go wrong…read moresometimes--but this was a year-long disaster. We bought a fridge from Citywide, gave exact specs, and it showed up too big to fit. We adjusted our kitchen to accommodate it... only to discover it didn't work. They replaced it (under warranty), but the new one was missing all the door shelves. We were told they were on order. They never arrived. Over the next 12 months, we made over 60 calls, constantly chasing updates. Never once did they call us with a solution. Meanwhile, the fridge leaked and ruined our new hardwood floors. When they opened it up to fix the leak, there was a mouse nest inside. It clearly hadn't been cleaned before delivery. Eventually, an owner (Troy) got involved, claimed it was sold "as-is" (news to us), and tried to downplay the damage. He found one shelf on eBay and told us to come get it. We asked for all four as promised. No resolution. No refund. Just gaslighting and dismissiveness. Bottom line: no accountability, no customer service, and no respect. We gave them every chance to make this right. They never did. Don't make the same mistake.

They fixed my refrigerator within 25 minutes of being here. I was very happy with the service I…read morereceived. And it wasn't even close to the cost of a new one.

I call these guys every time I have a problem with anything from stove, dryer, or a/c. They come…read moreout and fix the problem without trying to sell you anything else. They are always very professional and friendly. I highly recommend them. Usually takes them less than an hour to fix the problem I have. Cindy C.

Will not stand behind what they sell. They are not the good company they once were. Better off…read moresaving your money and purchase appliances at a big box store.

We have used them for all our appliance maintenance for decades and they lays know what to do and…read morehow to do it to make things work right! We called them just yesterday on a problem with our new washer after we moved and they discovered it right away and discovered a pipe leak that we didn't know with the hook up of the washer in our new home that needed to be corrected. They did not move the washer, but they spotted the incorrect hook up and leak while they were here anyway! That is the way they have always been over the last 20 years or so, we may have one problem to be taken care of, but they check to make sure nothing obvious related to it exists as well. Everyone on the team is extremely good at what they do. Reasonable cost, great service, quick and very professional. We cannot recommend them highly enough to anyone who is looking for a new appliance or wants to take very good care of the appliances that they have and prevent problems from occurring in the future and fixing a present problem quickly.

Purchased a Cub Cadet riding lawnmower from Home Depot and the blade got bent in a pot hole in our…read moreyard. Called Cub Cadet to repair/replace the blade and they put us in touch with this company. All they needed was a few serial numbers off the mower and then they picked it up the next day to replace the blade. They had us leave it in the driveway for them, took it for 1 day and then delivered it back to us in the driveway. Labor & parts were cheap. Majority of the cost came from the pick up/delivery, however they did discount the cost and it was still reasonably priced at about $150.

Extremely unprofessional and disappointing experience…read more I reached out to this technician for a simple job, but before even completing any work, they made a number of false assumptions--claiming we pay poorly, comparing us to overseas home warranty companies, and refusing to follow basic communication procedures. They also took offense to being asked not to discuss job details directly with tenants, which is standard in property management. Instead of discussing the actual job or offering a professional response, they sent a long, disrespectful message full of assumptions and accusations. This attitude reflects a clear lack of experience in working with vendors, property managers, or structured workflows. If you're looking for someone reliable, communicative, and focused on the work--not drama--I'd suggest looking elsewhere.

What a GREAT prompt service call. In no time he was telling me my dryer was fixable. Highly…read morerecommend,!!

a BIG 0000000 to Riffles heating and air. I haven't been this angry and upset since 1999 when I got…read morekneed in the groin playing little league football. Riffles came to my residence 2 hours late (8/1/2016), said he diagnosed the problem that I need the 'pump' to fix the "spin cycle" and all would be okay. I paid him $158.55. An hour later I went to wash a load of laundry and the spin cycle still did not work. I called both of Riffles phone numbers ...... Riffle answered the phone and told me to "leave me (him) alone and call back the next day at 8:00am. I did and the my phone call went unreturned so I placed a "stop payment on my check. I left 7 messages that day (8/2/2016) for a return call and did not receive a single one. On 8/3 Riffles said he would come by, remove the pump he put on the washer and split the entire repair bill with me. HE NEVER SHOWED UP. I left several more messages and finally on 8/4 he came over, removed the pump and gave me a check for 1/2 the total cost. A couple hours later I went to run the washer and "low and behold" the washer flooded my basement. When I attempted 5 times to contact Riffles, the phone call was answered and Extremely foul language was used while speaking to me. It sounded as though the person was extremely intoxicated. On the last call I placed I was told to "f--- off" and hung-up on. If my calculations are correct I paid $158.55 for repairs (which actually did not occure, my washer was in worse condition than it was before Riffles worked on it So I paid $75 to have my washer work less than it did prior to calling Riffles and to top things off..... I was verbally assaulted as well.