A-A Appliance fixed my refrigerator but the water line broke after pushing the refrigerator back in…read moreits place. Water leaked for 3 days turned into an insurance claim for me, about $10-12k in damages. Hardwood floor, baseboard, drywall and all ruined and some cabinet damage. Even though I have a case to put the burden all on him, after multiple attempts asking Terry to just pay half of my deductible and not involve his insurance, he never responded to me. I will update this and hope to say he stepped up and did the right thing but currently I would not recommend them. Owning up to all the possible things that could go wrong when repairing other people's things is counting the cost of having and running an honest business. Update: I did hear back from Terry and we are still negotiating how to settle this between us. Unfortunately the original fix to the refrigerator is not fixed. He offered to refund me what I paid. This is doing the right thing and a step in the right direction to share my deductible expenses. An update on the kitchen fix too. Phase 1 water mitigation was $5,000. Phase 2 repairs to the kitchen is $18,000. 5/22 Update: I haven't gotten the $375 back from the fix that didn't work for my repair. Terry told me 8 days ago he would refund me but I still don't have my money back. I really wish all this could've been worked out between us and my comments here would've reflected a better experience. After research and the simple facts of exactly what happened there is overwhelming evidence of his liability and how this will end up. It's unfortunate because a lot of this could've been avoided.

Amazing repair. Fixed our washer in 30 mins. We use AAA Appliance all the time. Cost was very…read morereasonable.

Corey and his team were great. They responded quickly and saw to our call even though it was the…read moreend of day Friday. They quickly repaired the dryer and, in concern for our safety said we should not run it u til someone cleaned out the vent. His concern for our safety was comforting. They were efficient and did a nice job of making sure the space was clean when they were done!

Best in the business very professional on time and reasonable pricing they was in and out and fixed…read moreeverything that was goin on with the appliances that we were having issues with.

I called four other appliance parts stores looking for a washing machine drain pump. No one had it…read morein stock. It could come in anywhere from one day to 3 weeks. Prices were $123 up to $187. I called All Appliance Parts and they had one in stock for $59. He said to bring in my old pump to test it. He said he didn't want to sell me something that I didn't need. He tested it right there and showed me the odd noise showing that the pump had failed. Not only did he have the right part, in stock, at the best price, he gave me a military discount on top of that. I got home and installed the new pump and it's working just fine. I just found my new favorite appliance parts store!

No frills place with a very knowledgeable friendly guy running the counter. Worth the drive to get…read morethe part. Thank you!

My Whirlpool dishwasher stopped working. It's funny.....You never know how much you rely on it…read moreuntil it stops working. I called Capitan Appliance after reading the great reviews left by other customers. Joe was the technician that responded and within a very short time my dishwasher was fixed. Joe was my hero that day. The repair cost was much less than replacing a $1,000 appliance. I really appreciate it when I get great service and I highly recommend you give them a try. I will definitely call Capitan Appliance for all my appliance repair issues.

Wonderful experience! Our microwave (an expensive GE profile) stopped heating. Joe from Capitan…read moremade it out the next day to diagnose. While we needed to order the parts, he came back and put them in. I would have loved it if the diagnostic fee was put toward the total fee like other companies do, but it wasn't a deal breaker. We needed a working unit and the turn around time, communication and made this worth it to us. We will definitely use Capitan again if we have issues with any of our appliances.

The oven went out and they were the only repair company to respond…read more It took awhile for the parts to come in due to transportation delays tied to Covid. The technicians arrived today and replaced the malfunctioning part and we are up and running. They were professional, courteous and efficient. I highly recommend Mr. Appliance.

No Show - Unprofessional and Disappointing Service…read more We had a scheduled service within a confirmed time window, but no one showed up -- and we received no call or update. I had to follow up myself just to find out what was going on. We requested the first available appointment, yet they couldn't even commit to or communicate a time slot. Completely unprofessional. To make matters worse, this company was assigned through our stove manufacturer, and the appliance is still under warranty. This reflects poorly on both the service provider and the manufacturer. We expected better coordination and accountability.

Howie came out when he was expected. He called me 15 minutes in advance to assure the time was OK…read more He worked efficiently and quickly and was done within 15 minutes. The two front burners of my stove needed a new switch because they would only work on high heat and would not work on low heat. He knew what the problem was during the initial phone call so ordered the parts and had them with him. The burners are working as good as new now. The price was $245. I did not get any other bids so I don't know how this compares. I called him on a Monday about my issue and he was here on Thursday for the repair.

Martin is professional, knowledgable and efficient. He came highly recommended with 30 years of…read moreappliance experience. He answers his own calls when you call. We ordered parts over the phone. It was about 4 days after the parts arrived, that he was able to come out. He quickly diagnosed and repaired issues with my refrigerator's drain. Fortunately, he had the parts we needed in his truck so we did not need to order. During the repair, he described the problem and solution. He put a mat on the floor that he brought to avoid scratching the floor. He came well-equipped for the job. I felt that his service charge was reasonable. He was neat and cleaned up after his work. Now my refrigerator is like new. It has never been so quiet. He was also able to connect me with someone to fix my stove vent. Martin is my new go-to person for appliance repair.

They got us an appointment within 24 hours. Came right on time. Fixed my dishwasher in 20ish…read moreminutes. Even better, the guy was really knowledgeable and gave me advice about my other appliances, which is going to save me a lot of money!

Avoid this company…read more I called to have my washer fixed, and someone came out same day to diagnose it. They told me without even opening the washer (all the tech did was try to run it a few times) that the entire motherboard needed replaced. Was told they would reach out to me to schedule the repair. Finally after multiple days, had to call them to get it scheduled. Once the $600 part was replaced, was told a sensor was also bad and they'd have to order that as well. Once again, I had to call THEM to get the third appointment set up. The third appointment, they missed my window, so I called and they told me they werent aware it was a two person job, even though they were just here a week ago, and would have to reschedule for another week later. Third appointment comes around, sensor replaced, and still not working. Was told there was a second sensor that was bad. Rescheduled for ANOTHER week later. Fourth appointment, they miss their window again so I call the office AGAIN and was told they were running late. Fine. About 4 30 that day, still nobody here, so I have to call them THREE TIMES until I finally get transferred to the owner, Who told me their technicians were on vacation, not even in the state.THEN WHY DID YOU MAKE THAT APPOINTMENT? Long story short, took them a full month to actually finish the job I paid up front for. Horrible management, they dont even reach out when scheduling your appointment, just put you for whatever date and time without asking if that works for you. Technicians were friendly enough, but the people responsible for scheduling and customer service need to be replaced, they have no idea what they're doing.​​

First, I called and David was able to get me scheduled for the next day. Great communication with…read morethe appointment. Michael was very professional, knowledgeable and courteous. He came in and diagnosed the issue of our washer within minutes and gave us a quote to have it repaired. He offered us recommendations on which products are the best products right now on the market. I would use and recommend Pettyjohn's again in a heartbeat!

From the owner: We are a well established appliance part and used appliance sales company. We sell OEM and…read moreaftermarket appliance parts. We also can help you with in home appliance repairs .

this family owned business is amazing and they know everything about all appl. and they repair them…read moretoo and sale nice used appliance. very professional and generous family and staff. their used appliances look new and work like new.

If you need an appliance and want to buy used, this is the only place in Indy I would do that at!…read moreTrustworthy and good value!