We have done business with this firm before, mostly to support a local business as opposed to a big…read morebox store, thinking we'd get better service. We ordered a new stove, they said 2-3 weeks, it ended up being a month and the worst of it was very poor communication between sales and us, actually a disappointing level of communication and updates. We'll have to reconsider our next big appliance purchase.

Tony from the O'fallon location was very knowledgeable about the ranges we were looking. And was…read moreeasy to work with. We will tell others to shop there. He's a really nice guy.

This is a great resource! They clean and prepare all of their appliances - and guarantee them for…read morethirty days. Delivery was quick and easy. Worth a stop in if you're redoing your kitchen or laundry room

Nice little showroom with a good selection of used appliances. I went looking for a gas dryer and…read morethere were several in stock. They offer delivery and hookup which also went well. I would recommend.

Highly recommend! This place is great! Owned by family that has always sold great appliances and…read moredelivers quickly! Wonderful customer service!

If you're in the market for a second hand, quality appliance, in South St. Louis, you've found…read moreyour spot! John's has been at the same location, for as long as I can remember and has consistently offered quality used appliances. Since one isn't often in the market for larger appliances, I have only bought from him twice in the last 15 years or so, but with that said, the used dryer I bought from him 12 years ago, still works. You also, can't find a more reputable and nice guy - he's not going to gyp you or sell you some crap. At Christmas I called to see if he could send out a repair guy, but he said due to the age of my frig, that I would probably end up getting ripped off. He asked me the specifics of what was wrong, told me what part would potentially fix it, then told me where to go to by the part (Marcone Appliance Parts) and how easy it was to fix = $50 later my frig was working, and all because he's a nice guy. If you need an appliance or a repair, check out John's!

Brendan serviced our freezer which had a leak. The whole process was seamless and affordable…read more Brendan was able to assess what was wrong with the freezer and repair it in no time! He did a great job. The annoying leak is gone!

Came when promised... parts ordered and replaced. Dead dishwasher now cleaning like a champ!read more

Excellent communication and professional service and fair price!I've hired B&U twice: once for my…read morewasher and once for my dryer. The original installation of my new laundry equipment years ago via Home Depot gave me years of loud off balanced rotation of the drums that I was unsuccessful at resolving. After B & U repair, they both ran better than when they were new.

Professional and provided an estimate and recommendation that did not result in him fixing the…read morerefrigerator and I appreciate him steering me in the right direction rather than making the repair himself

was charged $100 dolllars and the lawnmower performed worse after picking up, customer service was…read moreTERRIBLE

I was sold a self propel mower for $280 that was fit to use for the season, just bring back for a…read moretuneup before storage. It started to eat the drive belts two months into owning it and I sent it in for repair. They said "your belt is shot", and going to cost $250 to fix. When I went to collect my now very heavy push mower I was told they don't really "do" self propel. My FIL is looking at it now and found that the oil wasn't changed before it was sold, and there's a nut caulked to the deck being used as a spacer, which is likely what caused the arm resting on it to break. I don't think they did that, but I'm sure they knew when they tuned it up that it was like that. I won't be back.

Good price, quick delivery. Delivery guys were super helpful in explaining new refrigerator…read morefeatures and careful with removing our old one. shop local!

Do not waste your time dealing with these slimey sales people (scooter) or their managers who are…read morejust as disdainfully awful. We bought a Zline panel ready fridge and iLVE 36" range. We had a long wait time because apparently the fridge had to be custom ordered, fine. Spent a decent chunk of money on the 2. When they finally delivered they didn't come at their scheduled day, said they were running too behind and it would be the next day, when we went to check on our renovations they had in fact come into our house (no one home) and left the appliances sitting in our unfinished addition that also has stairs leading down to it (making it impossible for us to move the appliances). The refrigerator door had warped screws and doors fell off, ice machine broke first week, the bottom of the fridge foot was broken and ruined all our brand new wood floors. We wrote a lot off but our contractor told us we needed new doors (mind you the fridge can't be opened without proper panels and hardware of which we cannot install until we have doors and screws that actually work),we have been waiting months for new doors to arrive. They have been unhelpful, unbothered, haven't done anything, after 2.5 months they told us to call the manufacturer and that we would have to put the doors on (costing more money to hire people)... I have gone in the store several times and each time they have gotten more indignant and I'm frustrated, it's the worst customer service experience and wish I would have spent the $17k+ elsewhere.

I would give this place a million stars if I could. Bruce, you save the most beautiful…read morearchitecture in the City. You have a kings heart.

From the owner: Our business specializes in architectural artifacts of all kinds large and small. We have whole…read morecast iron storefronts, stone, decorative terra cotta and brick. We may even have that certain size hinge pin to fix a door in your historic home. Come visit us and be amazed!