Set up an appointment for them to do a couple jobs for us. They contacted me and asked if they…read morecould change the appointment and that was fine with me. Then, they never showed up and didn't call. Very unprofessional!

Jonathan responded to our call for help regarding installing a new faucet in the kitchen as well as…read moreremoving the old stuck parts and repairing a damaged piece that we didn't know the name of. We already had our new faucet and parts, and for the new piece, turns out it was the strainer, he asked me to download the home depot app and place my order and offered to pick it up. He pulled out the old pieces, installed the new faucet, and I went to pick up the strainer which he installed and triple checked for any leaks once complete, all in exactly 1 hour. Jonathan was absolutely amazing! The price he charged was incredibly reasonable and a relief for our limited budget: $50/hr for so much work covered. He's also skilled in other jobs too, so we are having him back to install two new light fixtures and convert to LED from fluorescent bulbs. Moreover, he was kind, patient, and knowledgeable. Jonathan answered all of my questions about terminology for things in case I have any trouble in the future and described how converting to LED can be as simple as picking up the new LED plastic bulbs. Truly an amazing human and awesome experience, I look forward to working with him again soon!

We had the Home warranty required repair company address our system three separate times. I was…read moreready to replace an 8 year old unit because it just stayed problematic. The truth is my system is fine we just needed the quality and honesty of JUST RIGHT. Here are the technicians notes: 11/27/23....there were a few issues with the system starting with it was almost out of Freon. Started leak checking and found a substantial leak at the liquid line inside at piston connection. Tightened the connection and stopped that leak. Outside at the condensing unit....all three service ports were leaking and they just needed Shrader valves tightened and real service caps put on. Put brass caps with o-rings on and stop those leaks. Noticed when l first got here there was ice built up around the bottom of the condensing unit as if it doesn't complete a defrost period fully. There is a defrost temp probe attached to the inside of the condensing unit that was mounted in the wrong place on the coil. Could tell it has been replaced before just wasn't put in the right place. I did mount it in its proper location. Inspected evaporator coil and found it very dirty as if the system had run without a filter for some time and collected debris. Washed it clean with coil cleaner and water. Charged system with 5 lbs of R410a refrigerant.....after checking the system in cooling and heating it's working very well now. I don't believe there is any reason to replace this system. It just needed someone to locate these leaks .....clean it up and do a thorough tune-up on it.....l mean....it's only 8 years old. The leak inside the evaporator coil was so obvious that l find it hard to believe anyone has ever looked for a leak. I will stop paying for a worthless home warranty and give this technician a healthy tip for his great work.

Called and scheduled a Monday morning appointment. I waited until 11:00 a.m. then called the office…read moreto ask about when they would get there. I was told by the receptionist that they would be there by 1:00 p.m. I ask it someone could call me if they could not make that time. She assured me either the service rep or the office would call. By 3:00 with no service or call I called the office again to be told the service rep tried to call, I had my cell phone with me all day while I waited, no call. The office lady was very apologetic and polite, but after waiting 8hr. with no call from the company I cancelled the appointment. This company may be I best at working on homes, but leaving someone waiting 8hr. with no outreach from them is rude and unexceptable.

Punctual, friendly and met our needs. Slade was on time, inspected our unit and repaired what was…read moreneeded. He changed our filter and will be back in 6 months.

Our ac went out last night. I called this morning, she said it might be this afternoon. They showed…read moreup at noon and got it fixed within ten minutes! Turned out to be a seemingly easy fix for the man. He was nice and checked on extra things while he was here. Thank y'all so much!

Excellent service and best communication to set-up the appointment and complete the service!! Thank…read moreyou so much!

My ball type Dyson had a part break so I brought it in for hopeful repairs…read more Nice guy took a look at it. He said it is really difficult to get the part and it would be expensive. Like.. $150.00. Sigh He showed me a couple vacuums that would be a good replacement, but I am not ready to spend $400+ on a new vacuum right now The shop has a lot of vacuums for sale. Both new and refurbished. Glad I stopped by. Check them out!

Excellent service excellent value excellent knowledge really nice experience in shopping for a…read morevacuum. Would highly reccomend

These movers were the cheapest ones I could find, and I should have paid more for better ones…read more When they arrived, I had everything neatly organized in my home. The heaviest things were on the bottom, and fragile boxes were set completely aside. I pointed out the fragile boxes specifically when they arrived. I then left them to the work - I thought it would be rude to micromanage them. When I arrived at my destination and started unloading things, their shoddy packing job became clear. I didn't include pictures of everything, but the ones I did include give a good idea. The back wall of boxes was at least orderly, but boxes were turned upside down for no apparent reason, fragile boxes were placed on the bottom of the pile and smashed, and heavy boxes of books were placed on the top. Furniture was placed on top of boxes, smashing them and their contents. As you can see in the picture, packing after that first row apparently became a game of trying to turn and jam boxes wherever they would fit. The bottom of one sofa was torn along with one of the springs. At first, I couldn't tell how it happened. When I discovered that the fabric was caught in the wood of a table that was behind it, I pieced together that they must have put the sofa in first and then tried to jam the table behind it without moving it to avoid damage. A TV console's top was torn off on one side due to incorrect lifting. With professional packing, there would have been enough foresight to avoid all of these issues. I knew that I wasn't going to be getting the best service with the cheapest movers, and I was willing to accept a certain amount of dings and scrapes. But the damage to my items was far beyond what is reasonable to expect regardless of the price paid. The fact that the movers were friendly is not enough to make up for the fundamental failure to provide the service paid for.

The movers were great, friendly, efficient, and well worth the rate they charge. If the…read morescheduling/confirming process would've been more responsive I'd definitely give five stars. Moving can be stressful. I was a nervous wreck when I tried to confirm the day before and got no response. But the guys showed up on time, ready to go. They wasted no time getting started and finished before the quoted time.

I'll start by saying I take responsibility--I did miss a couple of payments due to some financial…read moreand family hardships. When I tried to catch back up, the people I spoke with were polite and respectful, and I appreciate that. That said, I completely lost trust after what happened next. The company told me the bait stations had been removed because of nonpayment and that I'd have to pay the entire year upfront plus a $200-$300 "installation" fee to have them replaced. But after that conversation, I personally found around 18 bait stations still in the ground--untouched. They clearly hadn't been removed. That made me question whether they'd ever installed their own stations at all, or if they'd simply been using another company's equipment and never bothered to replace or maintain them. It honestly felt like they were charging for work that wasn't being done. Luckily for me, I can still check the bait stations myself, which is how I discovered the truth. After that, I started researching termite bait systems more deeply--and I'm actually glad things ended the way they did. From everything I've learned, bait stations seem like a slow, expensive, and unreliable system that mostly benefits the pest control company through recurring fees. Many experts and even people in the pest industry admit these stations don't attract termites, take months (or longer) to work, and often fail to eliminate colonies entirely. Bottom line: I'll take responsibility for missing payments, and I'll even say the employees were courteous--but when I'm told something that's verifiably false, the trust is gone. After doing my research, I now see it might have been a blessing in disguise not to keep paying for a system that appears designed more for profit than for true protection.

If I could give this company zero stars I would!!! The level of disrespect and poor customer…read moreservice I received today is sickening! The fact that most everyone I spoke to today about my experience were completely dismissive is unreal. It's so much I want to say about this place but to sum it all up if you want to throw your money down a rabbit hole and feel totally like you don't matter then this is your place. HOWEVER, if you want a great customer service experience and to AT LEAST feel like your opinion matters plz keep looking for another company to do business with!! Do NOT patronize this place...BEWARE, you've bn warned!!!!!!!!!!!!!!

I needed a GFI circuit checked and some fixtures installed. The guys who came to do the work…read morearrived on time, were knowledgeable and efficient in the work and even vacuumed after themselves. On top of that they were very friendly and explained everything. Lastly, the refused a much deserved tip. Highly recommend.

Patco performed excellent work for some minor electrical repairs needed. Gentlemen that performed…read morework were professional, knowledgeable, and very kind/courteous. And pricing was very reasonable. Highly recommend.