My dishwasher died and called Marks to organize a serviceman. Sergei Sergei came out last week and…read moretroubleshoot the 4 yr old appliance and determined I needed a new control panel. Sergei returned today with a replacement panel and installed it. He did a great job and the dishwasher is working like new. He was very neat and tidy. I was very happy with his work and would recommend Mark Appliance highly.

Originally called in August 2026 to asses the problem with a nine year old dryer. Rep came and…read morenever assessed the problem but went ahead and made a repair of some sort and charged me 259.00. At no time did he tell me about the problem or the potential charge. I needed a dryer, so I went ahead and paid because dryer was now running. The rep then told me if it breaks again within the next ninety days, he would need to come back and replace the belt. Two months later, October 2026, the dryer is not running. I called to make an appointment and was told the belt would cost 261.00 for a 150.00 dollar item. I cancelled the appointment. It is obvious that the rep knew what the problem was when he came the first time. I think he saw that I needed a dryer, because my clothes were laid out in the garage, and he took advantage. Almost 600.00 dollars to fix a nine year old dryer is insane. I can not stand to deal with people who take advantage of people who are in need. I was told by another person that it is the motor that is going bad in my dryer and that a belt would not fix the problem. How dare you do that to people, I believe what goes around will come around. I believe that some of your people will be treated the exact same way that you have treated me and others. I would never, never use these people again, nor recommend them again because they take advantage of people.

Kelly was nice and informative. We purchased a Maytag 4.2 cu ft washing machine. Kelly kept me…read moreupdated as needed through the whole delivery process. Great customer care in person and via phone. I will always buy from Famous Tate. I suggest people compare their products and cost before going to big box chains, i.e. Walmart, Lowe's, Home Depot, etc. Very fair pricing. The two gentlemen who delivered and connected my washer were very respectful, careful and aware when moving my old one out and placing the new one in the small tight space we have for our washer and dryer. I hope can pass to the two delivery gentlemen our appreciation. Washer delivered on 02/22/26. Thank you Kelly and delivery men!

Retired here, 77 years of age, with a disabled spouse. I agreed to pay Excellence Appliance $300…read moreto have an "appliance technician" from the company come to my home to install a $650 LG Low Profile over the range microwave oven I had purchased, picked up, and driven home from the store myself. Update--Changed review from 1 star to 3 stars. Excellence Appliance made good faith efforts to resolve the original microwave oven installation issue. First technician left us with an oven which was not leveled back to front. However, after communicating with their custonmer service, and at our request, a second technician was assigned to our install. He was skillful and knowledgeable and worked with us to correct the leveling issue, and the swinging door problem has been resolved. We will contact Volodymyr in future should we ever need appliance services again. We would recommend Excellence Appliance for this kind of microwave installation . _____________________________________________________________________

Scott was so helpful and really knew what he was doing. Very professional and knowledgeable about…read moremy vaccum cleaner. He was able to fix it while I was there. Very honest and reasonable. He's the BEST!

I'm giving 2 stars because I have had positive experiences with them in the past, but…read moreunfortunately, this most recent experience was extremely disappointing. I dropped my machine off on a Tuesday and was told the turnaround time would be approximately two weeks, with an expected return date of the 28th. When the 30th came and I still had not received a call, I contacted the store. I was told the machines only came back on Wednesdays and that I should call again Thursday. I called Thursday and was told my machine still had not returned and was given the number for the technician in Sarasota. When I called him, he seemed completely unaware of my machine. He told me he had never received or even seen it and suggested I contact the store again. When I called the store back, I finally learned what had happened: my machine had been sitting in their back room for THREE WEEKS. It had never even left the store for service. You can imagine my frustration when I then learned that the next shipment to the technician wasn't leaving for another week. At that point, they had already had my machine for three weeks, and sending it out would have meant being without it for approximately another two weeks. This isn't simply an inconvenience for me. I use my machine for orders, and I lost both time and potential income because my machine was apparently placed somewhere and forgotten. What made the situation even more frustrating was the way I felt I was spoken to when I called asking about my machine. I was made to feel as though I shouldn't be calling before the truck came back, when in reality, my machine had never been on the truck in the first place. Had someone actually checked on it during one of my earlier calls, this could have been discovered much sooner. I asked to speak with a manager but was told he wasn't there. I was eventually offered a discount if I brought the machine back, but at that point I declined. Doing so could have left me without my machine for close to five weeks total, and I wasn't willing to take that chance. I ultimately picked up my machine and took it somewhere else. I have had good experiences here in the past, which is why I am giving three stars rather than one. However, this also isn't the first time I've experienced a significant delay. On a previous occasion, they had one of my machines for about a month before I called and was eventually told the motor was bad and I needed to replace the machine. Since I own Brother machines and they are one of the Brother dealers in the area, I had hoped to continue using them. Unfortunately, after this experience, I have lost confidence in their service process. Going forward, I will make the drive to Plant City rather than bring my machines back to Tops.

DiChristopher Appliance Service was recommended to me by my neighbors and my plumber. They were…read moreright! This family business is excellent. I had an issue with my dishwasher and Anthony came out and fixed it right the first time. It was malfunctioning in more ways than one, but he was quickly able to diagnose the issue. If I ever have any appliance needs in the future, these guys will definitely be my go to. If you live in Odessa, Lutz, Land O Lakes or the surrounding areas, give these guys a call.

I was happy to have DiChristopher schedule an appointment quickly and communicate when they were on…read morethe way. My refrigerator was fixed at a very reasonable cost. Don provided good information on how to keep my refrigerator in good running order.

He figured out what the problem was with our fridge that two other appliance repair shops couldn't…read more Highly recommend

My refrigerator had water pooling under the crisper drawer. I called Eric at Tampa Appliance Repair…read moreand made an appointment for the next day. He showed up on time, was very professional, and worked quickly to solve the problem. He even showed me what to do in case it happens again. His rate was the most reasonable of all three companies I called, and the quality of work was top notch. He owns and operates his business, and I am happy to support this local company.

Scheduling was easy and the service was great. Honest repairman. Definitely recommend.read more

During a service call, the technician determined that my washer needed a replacement part. He…read moredidn't have the part with him and told me he could order it, or I could purchase it online for less money. I chose to order it myself based on his recommendation, and he returned to install it. Just a few weeks later, the washer broke again. When I called the company, I was told that because I had purchased the part myself, neither the part nor the labor was covered under warranty, and I would have to pay for another service call and repair. I understand why they wouldn't warranty a part I purchased elsewhere, but I don't understand why I have to pay again for labor and another service call when the repair failed so quickly. More importantly, the technician never explained that using my own part would void any warranty on the labor. Had I known that, I would have made a different decision. Customers should be aware of this policy before deciding to purchase their own replacement parts. ****Response to below***** Mark left a voice message first stating that it was unfair that I gave a one star view and that he would repair at a discount in order for me to properly rate his company. I returned his call and told him I stood behind my review. The technician didn't state to me that the labor or warranty would be null and void if I got the part from Amazon; the very part that the technician helped me order on Amazon. He gave me the part number and pointed to it before ordering. Yes, I didn't read the fine print. I trusted that the technician and the company he worked for would not steer me wrong. I never said during the phone call that the labor was not the problem. How would I know which failed the part or the labor? I only knew that my washer was broken again. Mark offered to fix again for yet another fee. I declined. The trust is gone. We have all needed repair companies. When you find one that is great, you use them over and over and pass their contact information to others. The same goes when you find one that doesn't have your best interests. I read all the one star reviews for Hartman. The responses from the company are all condescending and quick to say "not our fault". These are the companies that should be avoided.

Very dependable and honest, you won't get ripped off. I've used them for dishwasher, recommended…read moreto friends and now I'm going to call for the washer. Everyone was satisfied with the service and repair prices.

I picked this appliance repair company because of previous ratings listed; including many about a…read moreservice tech named Jason. Great service. They had one of their service techs have a family emergency and asked if I could reschedule to have my dryer looked at. I explained that I had taken the day off already and this was the only day I would be available. So, they were able to squeeze me in with one of the two techs they had. I ended up that I got The Jason mentioned in the reviews. Great guy with a super friendly attitude. He made it seem so simple with the replacement of the belt. Within 30 minutes the drying was put back together. Jason even cleaned the motor to prevent a future service call. Thanks, Jason!!!

Today, Labor Day 2026 (they're open!) called and spoke with Eva -who was very nice and…read more knowledgeable- and was very happy that she sent me photos and info on 3 nice and fairly new dryers they had in stock, so decided on a Maytag, set up delivery to my rental property and also set up a repair of my washer which was there at the same place, so got it all set up today and they'll get both things done this week (new dryer tomorrow in fact!) Very professional and EASY to work with! Also, their prices are very competitive. Will definitely keep these folks in mind for my other rental properties in the future!

If you are looking for an outstanding appliance service company stop searching and get in contact…read morewith ABC!! Amazing communication, expert handling of the issue and awesome customer service!