This place is your typical Applebees....except...there's a SMOKING section! OMG, when was the last time anyone saw a smoking section in a restaurant? I didn't even know those types of things still existed in the world! So yes, if you like smoking with your meal, by all means come here because it is a perfect place to do so. I am, however, not a smoker..so onto the review of the food and service. Food was normal Applebees food, nothing special but nothing too bad either. The waitress was super nice and the manager even came by and asked us how our meal was which I really appreciated. Overall, typical Applebees meal and service that I would expect at all Applebees locations. Note: Even though there is a smoking section, it is like a completely separate restaurant in that the walls completely divide it from the non-smoking section so no, you do not get second hand smoke - Thank god! read more

I've been to this Applebees on several occasions since moving here 6 years ago. The one thing I really like is that every Applebees is the same, so in a way, it makes me feel I'm out to dinner "back home." The food is okay, pretty much at any Applebees. I usually sit at the bar and every bartender has been friendly. The restaurant itself is not exactly clean, but not exactly dirty either. I'll return again for a nice glass of wine and an appetizer, not necessarily a meal. read more

I ordered a 6oz sirloin togo with 2 sides of Mac and cheese and when I got home after eating half of my Mac and cheese I discovered a fly or some sort of bug in the food I am beyond disgusted and will not be returning to this restaurant read more

Applebee's Grill + Bar - 4-Cheese Mac & Cheese with a fly or some sort of bug - American Near Me - South Boston, Virginia

They put a 2-in head on a tapered glass. I questioned it and they say that's the standard here. I had to give a bad review, but this deserves it. read more

Applebee's Grill + Bar - American Near Me - South Boston, Virginia

Well.... There's not much to say. I waited almost 30 mins by the front door and nobody ever came to seat me. Actually it looked like there was nobody working except the one dude I saw step out from the back make eye contact and quickly run back in. They may as well have shut the lights off and pretended to be closed. On the rare occasion I've been able to get food here it hasn't been half bad but that in no way could make up for standing there and being completely ignored. read more

Applebee's Grill + Bar - Pretty empty I'd say. One customer should stick out like a sore thumb. - American Near Me - South Boston, Virginia

I dined on a Saturday at 5pm. Restaurant not too busy. Disappointed in their customer service. The food was good but didn't justify the price paid. I ordered the bone in double crunch chicken wing appertizer 15.49 as my meal (9wings). I ordered my dipping sauce on the side as I was unsure if I'd like the sauce. I didn't like the sauce so I requested a difference sauce and they charged me an extra 1.59. I also ordered a house salad 5.99 and a sweet tea 2.89, which never got refilled. Total bill 25.97+ tax plus 6.00 gratuity. At checkout I requested either a senior or a veterans discount which the waitress says they do not honor. For the money, I could have eaten a better meal elsewhere. Not at all impressed and I'll not visit this restaurant again. read more

food was ok, the floors in men bathroom (floor was sticky) and womens was dirty, the dining room and bar floor was dirty, no heat in dining area, the same with south hill appllebes, but more dirt, the return ac registers were covered with grease. city inspecters not doing inpections ??, inside windows not cleaned service in south boston good, south hill needs work, i heard yelling in the kitchen from the boothes, two poeple, small meal, $ 68.50 plus tip $20. read more

Super slow with getting people seated. Food takes forever to arrive. Servers avoid to take orders, deliver food, slow at bringing things to table. I do not recommend eating here unless you want very poor service from all aspects. Also, almost every time I come in here my food is very cold or over cooked or the wrong order. Do not recommend at all. read more

This is the first time I have ever left a review so that should show how truly awful I left feeling. Food was decent..but the bartender was very rude the entire night. When I tried to order a drink she looked at me bewildered like I was a moron and said, "...okay..." in a very annoyed tone. Then came back to tell us she couldn't make the drink, which is completely fine, but the whole situation could have been handled a lot kinder. We debated just leaving because of the whole experience, but decided to continue our meal in hopes that the passive aggressive undertones were misinterpreted. However, they continued. We still left a decent tip, eventhough it seemed undeserved, because I am also a server and times are tough. read more

I ordered through DoorDash and ordered chips and queso. DoorDash would not refund my money and I never received what I ordered. Applebees should've refunded me if they were out of food. read more

I don't trust the management and cooking staff, so I won't eat there. I've been told by a former employee that the food prep conditions are unsanitary. read more

it's a great place, but if the management is still the same, i did not like who ran the place. they seemed to allow stress to get to get to them and became very cold, short and rude. i enjoyed going there, but after i tired to apply, i hated it. they also lied as well. not sure what the service and management is like now, but it happened last summer and i haven't been back since, i don't want to deal with that. read more

Been in to this Applebee's three times in a week and can say the servers are amazing! Really personable (Shanny is a sweetheart) and friendly. So why four stars...the food is just ok. I've had the onion rings, crunchy and tasty...they get 5 stars. The mozzarella sticks also get 5 stars. The upcharge for Mac and cheese as a side with a steak is NOT worth it...giving that 1 star for being lukewarm, salty and the pasta undercooked (the cheese part was ok). The Sirloin came out medium rare as ordered...had it one visit and another as a combo dish with shrimp...it was just ok. The Chicken Alfredo and broccoli was amazing! If you get the chicken Caesar salad order the dressing in the side because it is bathed in the stuff otherwise. Beer is always ice cold...draft or bottle. read more

Visited here around 11:00 pm. We had to wait around 5 minutes to be seated although there was only 1 other person in the restaurant. As you come in, there is a separate closed off smoking room with TVs and a bar. That area was full of patrons and very lively. Once we were seated the manager and another server were very attentive and made sure we were well taken care of. Food was tasty and drinks remained filled. I had the Chile lime chicken nachos and my husband had a the sampler and the French onion soup. Everything was delicious and we would return. read more

The food was decent, what you would expect from an Applebees. The service is terrible.! As we sat waiting for our check we observed several customers leave due to being ignored by the staff. The hostess has zero personality, she leads you to your seat, drops the menu and silverware and promptly walks away. There are a couple waitresses that seemed very friendly, but unfortunately, they didn't serve us. read more

It is sad but most likely a sign of the times. They are obviously short staffed, no one appears to want to work anymore. We waited over an hour to get our food and then sadly it was wrong so they had to redo my meal. I feel bad for them with so little help. It I just can't recommend a place where it takes that long to get a sandwich. We won't be back just due to this. One meal was good and the other was average at best. Fries were cold. read more

Will not be returning. Very negative staff that ignore those that have been waiting for an extended periods of time. They need to change up most of the staff or either their attitudes/work ethics before I would ever consider returning to this Applebee's. The food was not anything to write home about either. Negative across the board for me. read more

Guess how many Applebee's workers it take to serve a party of ten. Hint: it's more than five. Nobody is here to eat, and they still can't handle a party of ten. The service is pathetic. It's no wonder Applebees is failing. read more

Service is awful!!! Not friendly! Took us forever to be waited on as other wait staff passed our table numerous times with no acknowledgement. Food is not good either! Taste like it's been microwaved. Bathrooms are awful! I want be back!!!!! read more

My friends and I arrived and were seated at 1:30p.m. The waitress took our order and in the process my friend said, you don't need to write any of this down and she said no. We ordered three meals with condiments, a to go order, drinks and wanted a shot. She had said no she could remember everything. At almost 3p.m. I received my order with my to go order which I expressed I only wanted it after we ate in the beginning. I didn't receive the condiments I had asked for and she said she would get them. So she left and went to the back. Around 30 minutes later I was down to two bites of food still hadn't got what I asked for even after asking six or more times each time she or another waitress passed the table. My friends finally got their food after I finished. We never got the drink we asked for. It wasn't really busy with a lot of tables full or people coming out the door. I have empathy for people that work in positions like these because it can be stressful. I just think things could have went ten times smoother if it were managed correctly and if things would have been brought back to the table when we asked for it or in the beginning it would have been a great experience. It was like after we asked they would hid towards the direction of the kitchen and never been seen again until they were passing us going to another table. I think after we expressed our issue to the manager after sitting there for an hour and a half it seemed like a joke to him. read more

Goto the bar sit your ars down and enjoy good company with Samantha......great bartender!! Food is good for a chain......Only downer is they allow smoking in the bar!!!!Stinks!!!!bring a change of close if you are traveling!! read more

Applebee's Grill + Bar - American Near Me - South Boston, Virginia

Place has a good manager. She tries hard and will do most anything to please the customer. The establishment is nasty and outdated. Needs renovation. Needs a face lift. Has nasty carpet in it which obviously cannot be cleaned properly. read more

Good boneless wings, ceasar salad and potato soup. The waitress was good. She kept the refills going at all. They have TV's so the customers can watch the sports. read more

Applebee's Grill + Bar - Good boneless wings, ceasar salad and potato soup. - American Near Me - South Boston, Virginia

Jayla and her staff is the best hands down, they always glad you come, and tell you to please come back !!!

Pros: #1 It has a smoking section and as a smoker I appreciate that. #2 The non-smoking section is bigger and completely separated from the smoking section so everyone can be satisfied #3 Never had a bad waiter Cons: #1 Can't make a mixed drink to save their lives - so I stopped ordering them #2 The smoking section could be a little larger read more

Over the years, the food and service seems to get worse. The food takes a long time and it's not the greatest. Service is slow most days, and rude waitresses and some are clueless about their job. read more

My cousin went there recently, they actually dare to serve her burned baby ribs and cover it with extra coats of BBQ sauce try to fool her. Unfortunately to them, she grew up in a restaurant and have more then 10 years of experience on ribs. One bite she already knows what happened. Unfortunately to her, her two young sons don't really understand how bad it is and still like that place, so she might need to go back once in a while. read more

Love Applebee's this is the worst one I've ever been to . Food is inconsistent one day it horrible the next time it's great but more then not its bad . To me it seems some days the staff cares , some days they couldn't possibly care any less . My last trip to this location was great !! Please keep that up . Car side to go is also spotty . Best to call and speak to someone to get a decent order . As I said I'm a fan of Applebee's please get it together , I want to know I can go and get the same quality this week as last read more

On Sunday, August 5, sometime between the hours of 10pm-11:30pm, my husband and I visited Applebee's in South Boston, VA. We were seated promptly, and after a couple of minutes a waitress came to our table to take our drink orders. She came back to take our food order, and the problems began. My husband ordered a crispy chicken salad as an app, with ranch dressing instead of honey mustard, and the brisket quesadilla as an entree. I wanted to order the 2 for $10, with a salad as a starter, and the spinach artichoke dip to come out as my entree. I asked what was on the garden salad. She was dumbfounded, and said she wasn't sure because she was new. To save her the embarrassment, I just ordered the Caesar, but asked for Italian dressing, which she wasn't sure if they had, so I asked for whatever vinaigrette they had. After ordering, I went to use the ladies room. The waitress came back out while I was in the bathroom to ask my husband what I had ordered, because she forgot. She must have been doodling instead of writing the order down as it appeared. About 15-20 minutes later, the food we requested as our entrees came out first. My spinach artichoke dip was fine, but my husband received the wrong food. He received some type of tacos and fries. He called her back to alert her that this isn't what he ordered. She took the food back, and then immediately brought our salads out (that we had requested as apps). She brought my husband honey mustard (instead of ranch) and brought me a bottle of oil and one of vinegar. I guess they had neither Italian dressing nor any type of vinaigrette whatsoever in the establishment. I decided to just use the oil and vinegar, and some salt and pepper on my salad. I tried to shake the salt and nothing was coming out. I unscrewed the top to see what was blocking it, only to find clumped up salt filled to the brim, and apparently the condensation had been there for quite some time, as rust had formed around the rim as well. The waitress happened to come back out with my husband's "quesadilla" and ranch dressing while I was sitting there stunned by the rusty salt. When I brought it to her attention, she muttered "what the fuck is that?" I understand her shock, but totally inappropriate to use that language. Meanwhile, my husband looks inside the quesadilla, and they barely put any meat inside, and forgot to put the cheese. There was no pico de gallo, no lettuce, just a small ramekin of sour cream, and the "quesadilla". He sent it back, and nicely said that he was fine with just the salad; that he didn't want to order anything else. We ate our salads, and my chips, and tried to enjoy the meal. The waitress came over and asked if everything was okay, and apologized for "whatever happened in the kitchen that ruined the meal." I couldn't hold my tongue, so I said, kindly, that it wasn't just the kitchen; that it all starts with her. She didn't write the orders down, had to come back and ask what I ordered, and then put the wrong order in for my husband. I told her that if she was unsure, she could have clarified both orders, instead of guessing, and I understand that mistakes happen, but sometimes you need to take responsibility for them instead of blaming the kitchen. She was visibly irritated, but I get that it needed to be said, so that she could learn from her mistakes. She left to go get our check. She dropped the check at the table without saying a word, and with an attitude, snatched my plate from in front of me, sending food flying all over me. She muttered an apology while walking away. I was livid! That was the icing on the cake. Apparently the manager saw what happened, because I heard her say to him "Seriously? I already said I'm sorry." Nobody came back to the table, nobody said anything, nothing. I signed the bill, DID NOT LEAVE A TIP, and we left. This has to be, hands down, the WORST experience that I have ever had in a restaurant, EVER. I am still in disbelief almost 2 weeks later. read more

Good food, slowest service though. Took two hours for them to come out and say that they never received our order. They come out with food and it's the wrong order. Needless to say, if I have somewhere to be, I'm not gonna eat here. read more

Applebee's Grill + Bar - The Shrimp Cavatappi - American Near Me - South Boston, Virginia

Great Food and a little pricey. Its a nice place to eat at. I don't like the smoking area because to order take out you have to walk through there. Love that TV's are almost everywhere. Thats great for a sports fan like me! Overall Nice family place and business. read more

Our visit started out somewhat rocky, but ended up with everything taken care of by many staff members. There were 4 in our party. We were seated and our waitress came and took our order. She was somewhat distracted, but finally got our order for drinks. She was friendly, just seemed like she may have been in training. We received our drinks and ordered an appetizer and our dinners. Our dinners came out and one was the wrong order, because our waitress had written it wrong. All others were correct. I know you are thinking, why the 4 stars? with all of this going on? Well, at least 4 other staff members came to our table and helped with our dinners. They went above and beyond for our table. Our food was delicious. Staff very accommodating. Loved it. read more

My husband and I had dinner here back in the summer of 2017. Absolutely awful. Service and food. We ordered appetizers that took 20 minutes to come along with the meal. Never again. read more

Usually when I go to SoBo for the track I usually just hit up the Sheetz for some greasy, fattening delicious food. If you're not really picky that might just be a better option. However on this event, we decided to visit Applebee's. Upon entering the restaurant we were greeted promptly and seated in a booth of our choice and our server immediately asked for our drink order. Drinks came and so did the flies. We were harassed our entire meal with these flying pests. The appetizer was pretty good - the pretzel and beer cheese dip. I ordered one of their new specials a 4oz steak and potatoes with the Garlic Rosemary Chicken Pasta. The steak was small but fabulous, cooked just the way I'd asked the pasta however, was dry and you could tell it was reheated and the chicken was cold. Super disappointed considering it was a new special. I ordered water with lemon but the glass was dirty and instead asked for a soda instead in a CLEAN cup. Overall, 2 stars. Cleanliness is free and is just laziness at its best here at this applebees. Our total was $36 and our waitress didn't charge us for drinks... Save your money and go elsewhere. read more

Absolutely one of the worst restaurants I've ever been to. We were seated quickly but waited over 5 minutes to even be asked our drink order. Once it was taken it took another 5 minutes to get our drinks. The food came and was mediocre at best. I would highly recommend avoiding this restaurant and trying other options in the area. We won't be returning here. read more

This is not your usual Applebee's...it is better. I suppose it has to be because it is competing with really fine restaurants around this area. The quality of the ingredients is surprisingly good. The frequent bargain selections(the happy hour appetizer menu at far lower prices and special drink offers) mean that if a person times it right, they can have two drinks and a huge appetizer for under $12. The staff is eager to please. But there are the usual crying babies. But when you compare $12 specials to $50 to $100 entrees and drinks, this Applebee's is in a class that other Applebee's never come close to being. read more

If u sit at the bar service is normally quick.. usually don't have an empty drink.. careful with sliderz though. I was served undercooked beef and was told its difficult to cook small burgers??? If u can't cook it, don't serve it. Only two dollars was taken off my ticket and the manager really couldn't care less read more

Food isn't the greatest. Very slow service. Waited for 15 minutes, wasn't ever acknowledged, had one worker pass us and two waitresses and maybe four different sets of people. May be a slow night, but no excuse for no Hostess! Have had repeated issues with this Applebee's. Suggest you go to Bojangles if you want decent food! read more