It takes forever to be seated, and takes over 30 minutes to get food and it's not completely right. The tables and seats, while they were clean they were wet. We had to wipe them dry ourselves. The food is pretty good though I wasn't asked how I would like my burger cooked, ie medium, well done, etc. And my lunch mates got steak and shrimp and they were not asked either. Our silverware wasn't complete ONCE WE GOT IT. There was no silverware on the table. Also I asked for a Coke w NO ICE. The server brought me Coke w ice. read more

We got the burger deal & it was really tasty & a great value. They messed up our drinks which was disappointing.

Sat next to a table that had not been cleaned- food all over the floor. Drink order delivered several minutes after it was poured at the bar. Waitress never smiled! Food was lukewarm and the waitress could only find us one set of silverware. She did find a set of the plastic takeout silverware to give us. The place was not busy and there seemed to be plenty of staff. read more

If I could rate them 0 stars I would. Service was horrible, food was as terrible, and manager provided us with little to no compromise. No communication provided from staff and waited over an hour for food. read more

Where do I start? We were seated with only drinks for 30 minutes. Tomato soup cold, quesadilla chicken salad had no black beans and corn. Wife's order was placed late and arrived cold. Restaurant was emptied on a Saturday evening should have been a clue. The place was clean but smelled like marijuana. read more

Applebee's Grill + Bar - American Near Me - Macon, Georgia

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The service was good but the steak was NOTHING LIKE WHAT THEY ADVERTISED!!! Very small NOT 6 or 8. Oz like they say and way over cooked. The miller lite draft was bad. Sent the beer back but not the steak(don't trust people with my food) read more

Visited this location this past Thursday. My friend and I sat at the bar which wasn't the least bit crowded however it took forever to get acknowledged. We decided to give the September $1 drink a shot as they normally taste like koolaid. This month's drink, The Adios, which is a blue long island is actually pretty good. The service was slow and the food was cold on arrival even though like the bar the restaurant was nowhere near being packed. read more

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Took a few minutes for anyone to acknowledge me or seat me despite a half-dozen employees sitting around the bar or at booths. Once I was sat, however, the service was good, food came promptly, and the food was well-prepared and tasted good. read more

SHUT it DOWN!! So we go back thinking hey maybe it was just a fluke a one time bad experience lol NOPE 30 mins in NO waitress but I did speak with the manager who didn't know where the waiter was ‍ Zero Star!!! read more

Applebee's Grill + Bar - American Near Me - Macon, Georgia

Worst Apple Bees experience of our life. The bartender was very rude, we ended up walking out. Avoid at all costs. What an embarrassment for the company. read more

Still the best mozzarella sticks at any restaurant but not included in half price appetizers which sucks. The half price are appetizers I don't care for. Their Quesadillas are really good with lots of sour cream and Pico sauce. Also not half price. read more

Very disappointed in the service. The waitress April was helpful. However, she was overwhelmed and the managers were just wasting time watching. My daughter sent her boneless wings back because they were cold. Same wings came back. The waitress asked for fresh wings. They dropped fresh wings. However, the wait killed the appetite. We took her food home. Upside: spinach dip. read more

Good service, food was great . It's the only Applebees that my 12 year old son will eat from

I ordered my food to go on mobile app. Upon arrival I check it and notice there was mushrooms on my Bourbon Chicken and strip meal(I made sure to put no mushrooms), the server Jalen said she checked to see I showed her all the mushrooms on it. Jalen took it back and they fixed it. Today I decided to eat the steak I ordered but I noticed they didn't have the shrimp Parmesan on top(I know I should've check since they messed up the first meal but I was ready to go after waiting for the other meal to be cooked). Letting you guys know since I highly doubt they'll be able to do anything since it's a day later. Will not order to go here no more and may not eat here read more

Server was fine, provided plastic fork, spoon and knife, i was quite surprised. She told us there wasn't any clean silverware. The place was VERY over staffed, sitting, standing and strolling throughout. There were 4 tables with customers. No clean silverware, odd. The bartender was a crab, my bev came without a lime, server turned around and asked for a lime, and the bartender threw her pen across the floor, irritated. Left irritated. read more

Terrible location for Applebee's. Bad service. Bartender was saving seats for 'customers' who had not ordered and just hanging out for over 25 minutes. When finally seated at a table, server acted bothered to do her job. read more

Terrible service average food 10 people standing talking no one serving save i you our money go to another place to eat

Poorest service you can ever receive. Stood at the hostess stand for literally 20 minutes with only one person that greeted me and my friend. A space a the bar became available so we sat at the bar, the manager and the bartender ignored us for another 20 minutes still with no acknowledgement! Would not recommend this is not the first time they have had poor service and food smh. Just ridiculous. read more

This place used to be great.......walked in host grunted ....staff was at the bar all 20 staff members were at the bar....no joke...not a meeting not training...AT THE BAR....... Went to wash in the restroom 3 inches of grease, skated across dirty floor, trash can saved me...came out still no waitress(shes at the ... yah you guessed it ..BAR we got up and left as we got through the door someone mumbled in a slurred voice "we were jes comin' over...hiccup. I predict this place will close in two weeks unless its a front for money laundering scheme...how else could they afford the alcohol bill. SAD read more

Congrats to this Applebees crew. Service here slipped for years but I can safely say, after 4 positive experiences in a row, that this Applebees has made a comeback. The staff has been consistently attentive to each guest and helpful to each other. Staff members seem to only be in the kitchen to gather their food orders and there is a smile shared by the whole crew. The food has always been consistent but now the staff gives the guest more reason to return. read more

If you don't have time to read my full review. The summary message is don't waste your time or money eating at this establishment. The restaurant is dirty and has a health score card of 87. My party of three decided to stop at this Applebee's around 10pm on a Sunday because they were open late night and we were headed back from Tybee Island. We were promptly greeted by the hostess. She had a hard time finding us a clean table to sit at. All the tables on one side of the restaurant were completely dirty. We finally were seated at a table and handed menus. Within 3 minutes a waitress came out and was ready for us to order. She rolled her eyes and said she would give us more time. As I was reviewing he menu the couple across from us were ordering drinks. They ordered a coke and a blue margarita. The waitress submitted their order and came over to our table. She recorded my two friends order and mine. We ordered steak and shrimp fajitas, a classic bacon cheese burger and the shrimp Alfredo pasta. By the time we finished ordering. The couple in front of us drink orders were ready. The waitress bought the drinks to the table and the lady told her the drink was suppose to be a blue margarita. The drink was clearly a red one. The waitress told the lady I submitted the order correctly I have to go to the bar. 15 min later the waitress comes back and tells the lady she can drink the drink and they will make another one. 30 min later we are still waiting on food then couple in front of us received their food but still no drink. The manager finally comes to the couples table and asks the lady why the drink is still on the table and have they been drinking the drink because she is going to charge them for it. The couple was very upset and repeated exactly what the waitress told them, about they could drink the drink. The manager snatched the drink off the table and said that the only way they were getting a new drink. I was appalled at this behavior from the manager. The couple ate their food and drank the remade drink and left. One hour later our food arrived and the order was wrong and gross. The fajitas were chicken and steak instead of steak and shrimp. My burger was bleeding and I asked for well done. My other friends order of Alfredo shrimp had very little sauce. The waitress told my friend she would bring shrimp to him shortly. The 6 tiny burned shrimp finally came out and he was pretty much finished with his food. We asked for the check and noticed that he was charged additionally for the shrimp instead of a trio meal. I asked to speak to the manager. She finally came out and decide to charge for a trip meal instead of the shrimp and steak my friend ordered which was fine because he did consume all three meats. I feel she should have only charged for the food that he ordered not what they decided to give him. In closing skip the wait, headache and overcharging. Eat someone else!! read more

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Very disappointed with the service and timeliness. The waitress was pleasant and told us she was new so we tried to be patient. My hubby wanted to try the bbq sauce before ordering the ribs but she kept forgetting to bring it. After s while we noticed that people who came in after us were getting their food so we decided we couldn't wait any longer and paid for the coffee and left. I also noticed that they were sweeping the carpet on the floor where the customers were eating. The broom caused the dust to get in the air. They should use a carpet sweeper or wait until the customers leave and area is clear. read more

The food was cold, had no flavor and the waitress could not bring out anything Without is tracking her down.

Stopped here while traveling. Slow service, didn't get order right. Bill not right--tried to charge double. Wait staff standing around gabbing instead of checking on customers. Very disapponted read more

My wife, 2yr old daughter and in-laws went here today. The servers were helpful with our needs, moving a table so our stroller would fit up to the table and when the new server didn't know if the raspberry lemonade had artificial sweeteners she found someone that did know. The cleanliness was above average, and the food did taste good. I did have to ask a few times for dressing and it took longer then normal to bring the food out. About 30 min. I think I might knock that up to a new server that just doesn't have the flow down yet. I would try again if I'm in the area. read more

Applebee's Grill + Bar - American Near Me - Macon, Georgia

Sub par service, Candice didn't even bring us silverware. Used to frequent here often and a lot has changed. I won't be visiting this location again. I ordered the chicken fajita roll up and it was hard and stale like. Only thing decent was kiwi lemonade. The rest blah blah blah read more

Food was cold, some was overcooked and wait time was extremely long. Our server was nice though. Seriously understaffed.

This is the worst managed restaurant I think I've been to. 15 minutes of sitting there before we even had someone greet us. 10 more minutes to get drinks brought out and they didn't bring us all the drinks we ordered. 2 tables got up and left while we were there. There were wait staff on their phones texting while customers were walking out and customers were walking in. It was like watching a bad episode of candid camera. read more

This review is of the Riverside Dr location in Macon. If you are on your lunch break and use the carside service be aware that your food may not be ready on time. My coworker goes to the one on Eisenhower and said she hasnt had a problem about waiting. My pick up time was for 12:50 but wasnt ready until just after 1pm. The lunch combo is actually a half sandwich although they do not mention that when ordering online, nor was it on the carside pamplet they gave me in my bag. Very disapointed as it wasnt even half of a cibatta bun, more like a quarter or a tiny bun put into a hudge take out container so you dont notice until you have already left. Not worth 8 bucks - wendys is quicker and better than this on riverside dr. read more

Applebee's Grill + Bar - Really? This is a sandwhich???? Its not even half a sandwhich... for 8 dollars (included a tiny little side salad) - American Near Me - Macon, Georgia

Worst Applebee's experience EVER! First we were told that this was owned by a different company so their Happy Hour is not like other restaurants. Very unorganized restaurant. We ordered the appetizer trio and drinks. Our drinks came out fast, but our order too 40 minutes, and then the wontons that we have ordered at other Apolebees were not even close to what we are used to. The restaurant was very slow, and I watched numerous servers just hanging out and talking to what I would guess are off the clock workers. I would tell anyone to skip this place. read more

This is my 3rd visit to Applebee's in my life. Been to 3 differ locations and every time I ordered their " Top sirloin " unfortunately the meat Is so horrible so I had to leave it on the plate. Totally unbeatable. I will never ever again visit Applebees ! read more

Wouldn't even give it one star.. we waited 25 minutes for a table which is understandable on a Friday night..we were traveling and made this our stopping point so it was later in the night around 930PM. When we were sat down we weren't given menu's and it took forever to be acknowledged. The waitress came to our table and took our drink order then asked what we wanted to eat. Um, we need a menu? So we were given one menu to share. When we got our sweet tea, it was disgusting to say the least. I love my tea extremely sweet, but this was so sweet that it was like syrup. We never got napkins the entire time we were there and with children that's something that's always needed. My husband stopped our waitress while she was walking by to tell her we wanted an appetizer...we waited thirty minutes for the appetizer, but in the meantime she never came back for our main order. Our kids were getting extremely tired and hungry so I was about to go into mama bear mode because it was 10:30 when we got the appetizer with no meal ordered. We ended up walking out..I wanted to walk out sooner, but my husband didn't have cash to leave for the drinks and appetizer. When you only have two tables in your section there is really no excuse. I DO NOT RECOMMEND THIS PLACE AT ALL. Save your time and your money & go somewhere else. read more

Tonight, I went to Applebee's on Riverside. The place was not busy, but I walked in and immediately saw tables four or five tables covered in dishes. Not a good sign. Waited about a minute for a hostess. I asked for seating for one--not in the bar--she had to clear yet another table. Okay... Two minutes later, I'm seated at the table. Seven minutes later, not even greeted by the wait staff, I arose and walked out. Sigh... Is it really so hard? I just about cannot have decent service in a fast-casual dining establishment in Macon. Sadly, guys, fast food has you beat in consistency, service, and quality. Heck, Waffle House has you guys beat. read more

It's 8 pm, and the service is terrible. In the middle of dinner. They have messed up my drink order from the bar, and didn't bring our silverware until after the food was at our table for over 5 min. No wonder this place is empty in a weekday for dinner. read more

At one time it was my favorite not anymore. Less than 10 people in here. Waited 30+ minutes for a 4 cheese Mac n Cheese( had one dry cheese) cold French onion soup that did not melt a slice of cheese slapped on top. Horrible!! read more

Walked in and staff ignored us ... apathetic bunch. Very few customers. Also noticed that it smelled as though the place was mopped with the same mop water as the restrooms ... obviously not pleasant. We didn't stay to test our luck with the food. Recommendation: Avoid like the plaque Go to Texas Roadhouse read more

Worst service I have ever had. EVER. I am a very pleasant and patient person. After traveling 8 hours on the road, we stopped for dinner here since it was near our hotel. My family was extremely friendly to the waitress, who I thought was joking around or being sarcastic at first because the woman NEVER cracked a smile. We let her know we were ready to order at her first visit to the table, but she took our drink order and ran off instead. We then waited a good 10 minutes for the drinks (3/4 were water) and to be able to order. We did two of the 2/$20 - I let her know we definitely did NOT want the platters, which are $2 more for each order. Guess what we got charged for? The platters. For something we didn't order or eat. She never once came to check on us the rest of the time we were there. Thank God we could use the electronic checkout at the table. Who knows how long we would have been there before she would have brought our ticket. Based on her attitude, I have no doubt she charged us extra on purpose. She had such a nasty attitude and made us very uncomfortable. I only take the time to write reviews for phenomenal experiences or horrible and this was definitely the worst. No wonder they don't allow reviews on their Facebook page. read more

Great service by LaPrincess at the Eisenhower Road, Macon GA location!! She made us feel right at home! Her service along with the really good food was perfect! Great value too! Thanks, Applebee's! read more

Worst ever Applebee crew, slow as molasses. Waited several minutes for seating(place was empty), waited forever for our order to be taken, bought wrong dishes and no salads we had requested. Later brought correct dish....5 minutes later we had our salads...after the meal. Innatentive..definitely not for out of towners...at least the work crew was having a ball in the back laughing and hollering. read more

It is my birthday and we went to applebee's. After our first drink and an hour after ordering food, we were told by the manager, that we had to leave. I have NEVER felt so disrespected in an establishment in my entire life. I felt like i was being racially labelled because we are hispanic and were being a little loud. NOT DRUNK. I will NEVER go to another Applebee's. I cannot believe the way they treat military veterans either. The manager KNEW we were military also. read more