We decided to stop at our local Applebee's after my grandmother's funeral to have a chance to catch up and get a bite to eat. There were 8 adults and2 children ages 6 and 2. The restaurant was not busy, we asked to be seated at tables instead of booths so it would be easier for us to move around. They made the yound man that greeted us go and sit the room up, well he did but it was 100° outside and about 90° in that room. He asked the manager to turn the air on and she said couldn't, so the young man, my son in law and nephew went and helped him fix a new set of tables. We grab our menus and heading to the new area (much cooler). So we sat there about 20 minutes waiting on our waitress to come get our drink and appetizer order. Finally she took the drink order for my end of the table, but she took the drink and appetizer order for the other end. So, half of us got drinks and the other half got drinks and appetizers. When I asked why our appetizer order wasn't taken she responded "you could have order with your drinks". I WASN'T ASKED IF WE WANTED APPETIZERS!! But I kept my cool. After about another 20 minutes we got out dip and chips had to ask for plates and silverware. We ordered our food which for 8 people was not a difficult order. We sat there talking, a few got up and went outside to smoke, my sister drove to Wal Greens and picked up some medicine and a few things. STILL NO FOOD!! So finally After we told them if we didn't have out food out in five minutes we were going to leave. Well our food came out. Boneless chicken wings were raw, to ppl in our group noticed after eating a couple. Green beans taste like rubber with sugar on it. 3 of the adult plates were ok but by the time we got them we were aggravated and wanted to leave. The kids food was good, but you really can't mess up microwave pizza and French fries. Drinks were good. Shout out to the bartender (he brought us our drinks to the table because they sat on the bar ready for so long and he apologized to us). Oh and we asked for steak sauce 5 times and never got any. Now finally our waitress was alright she did a good job trying to help us, but I will say 5 different tables came in was served and gone before we got our food. Two 4 top tables 3 ladies at the bar drank and ate before us, 2 gentlemen that sat by us and another 4 top with a child, ordered ate and left.
In conclusion there was a waitress named Destiny that was extremely rude, rolled her eyes talked under her breath. You could tell she is just naturally rude. When we asked for the stesk sauce the third time she just turned and walked away. I guess she or someone went and got the manager and she came to our table and asked is everything was okay, i told her the issues about our food and we expressed how our waitress and the bartender was good. But then i told her Destiny was rude as hell, she seemed so shocked. Asked if she was rude "here?". I told her yes she is rude and unprofessional. I guess that enough complaining for today. We will not return to that Applebee's again.
Thanks
Carrie Blackwell read more