Apple Stratford City is a fairly cool store, it's a pretty common Apple mall location, yet still can't compare to the London - Regent Street and London - Covent Garden stores which are both stunning. Apple is one of my favourite brands so it is nice to see them have a location in one of my favourite malls, Westfield Stratford City. They have made some effort into making this store look nice, although like 99.9% of mall locations, this store always seems so overcrowded and packed, although they have been adding some extra precautions to try and make this easier due to the pandemic, which I hope will remain a permanent feature. The staff seem friendly enough (never in doubt with Apple!) and there is obviously a great selection of Apple tech in order here. The "Today at Apple" area could be more prominent similar to other stores, I think this is something Apple at Manchester Arndale (my local store) does better. A slightly larger seating area which is cooler, for waiting customers / Genius Bar would also be an improvement to make in the future. 4* read more

Apple Store - Computers Near Me - London, XGL

Excellent service at the Apple Store, Stratford. Darren and Bizma were endlessly patient about my ancient android as we tried to transfer data to iphone. Both were courteous, kind and patient and above all professional. read more

Brand new Apple store in the recently opened Westfield Stratford shopping centre. It's a typical store, bright airy, filled with gleaming white products. Like most Apple stores, it's mobbed at the weekend, with interested onlookers and people seeking free wifi!!! Bought an iMac from here and was helped by Jon, who was extremely helpful and certainly knew his stuff. read more

Apple Store - Mobbed on Saturday! - Computers Near Me - London, XGL

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It's an Apple Store in a shopping centre, you know what you're in for! This is a fairly decent size Apple Store on one level, but if I didn't live nearby I would far prefer Covent Garden or the re-opened Regent Street branches just for their layout and splendour. As it is though, this place gets the job done. The service is as expected, and largely depends on how rammed they are. While I like the no queue idea, it worked better for them in the old days where they weren't as heavily trafficked as they are now. (Still feels great on a slower day when they have them!) The prices must be mentioned, especially recent hikes (Apple Watch sport bands from £39 to £49?!?), but everyone knows they aren't cheap at this stage and sometimes it's better to buck up and pay a bit more... back to the Apple Watch, I didn't spend that much on the initial watch to fit it with a band that at a fraction of the cost would've lasted a fraction of the time from eBay... as always, it's a balancing act as even saying that I have a few third party bands of a decent quality as well. Of course the store is clean and well laid out, but I would be lying if I said I wasn't hoping for an update as some of their other stores have recently received. If coming here for service by all means make an appointment, I'm not sure I've seen anyone get walk in service at the Genius Bar here. read more

This store is definitely my preferred Apple store for London. A little quieter than the central stores and Genius Bar appointments are a little easier to make (via customer support line.) I had an appointment on a Tuesday evening for an issue with my MBP and the tech team were able to complete the repair in under 24 hours. Came by after work the next day and everything had been done under AppleCare/warranty. This is opposed to the 3-5 turn around typical of Covent Garden or Regent Street so miles better IMO. Don't forget about the education discount. The education discount for AppleCare is insane and very worth the price. It saved me just about £500 in the space of 12 months read more

The service at Apple Stores is second to nonehelpful, informative and friendly. I always seem to walk out with a free brand new replacement whenever anything goes wrong. This is my least favourite of the London stores basically a big box advertising Apple products no style, no character, no reason to go back. It was busy genius appointments running 15 mins late even at 10.30 on a Tuesday morning. Hard to fault what they do just that this store has no style. read more

Apple Store - Computers Near Me - London, XGL

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I have to say I'm quite disappointed with the staff at Stratford City's Apple Store. I went to buy the HomePod today, well this is how it went: I arrive at the Apple Store and see lots of people shouting, Stratford City is usually packed with rude customers and teenagers who go there just to kill time so I'm not very surprised and I understand that listening to music was going to be a bit difficult but I still wanted to give it a try. I start with the black HomePod, it looks like a weird guy was listening to some music next to it, but he wasn't interacting with it, and as I approach the HomePod he starts looking at me in a strange way as if the HomePod was of his own. Okay, let's move to the next one. The white HomePod looks free so I approach it, I like its shape and the sturdy material but I want to try the audio quality as this is what matters most, so I try to connect to it via AirPlay but HomePod wasn't responding... hmmm not a good start. I double check Bluetooth and WiFi on my iPhone and they are on, I'm also connected to Apple's WiFi but nothing. No HomePod response. Ok I start looking out for help, I try to get some attention from the staff around, they're all quite busy. Luckily I find someone free at the other end of the shop and tell him that I was interested in buying a HomePod but my airplay wasn't connecting. He tells me he doesn't really know how that works so he brings me to someone else, he passed me on to this guy so I explain him my problem and he doesn't know either! So he tells me to wait and calls someone else... I wait for about 5 minutes.. finally the guy shows up! Excited I tell him I wanted to try out to AirPlay to a HomePod one of the songs on my iPhone X since I have 256 GB with some AIFF music with extremely good quality for audiophiles.... and it turns out he also doesn't know why no HomePod was working with AirPlay (I'm sure my AirPlay works as I always AirPlay to my Apple TV when at home.. hence my choice). Nonetheless I ask him if it works with Apple Music so the guy starts telling me about Siri that it doesn't work with Spotify... ok all things I already knew. I knew how HomePod worked since I've been reading so many articles on it, so I asked him again if the HomePod was connected with an Apple Music account. Yes it was! YAY Time to listen to some music! So I just ask HomePod "Hey Siri, play some music by Enter Shikari" Siri understands me and it all works. It suddenly felt like Siri could understand me better then the staff at Apple when suddenly the guy taps on the screen and turns HomePod off!!!! Then he starts talking about all the features blah blah.... I already knew all that, I only wanted to listen to the sound quality but he bloody stopped it!!!!! Grrrr this really annoyed me so I tell him I was going to try the other HomePod cause I wasn't too sure about the colour. Okay so I'm back again at the first black HomePod and the weird guy is still standing next to it! Cool, I act as if I didn't see him so I ask Siri to put some on music and the guy starts complaining... "Ok man, do you mind if I just give it a quick try? Thanks" This guys starts speaking to me quite loud with an Arabic accent and in an aggressive way and won't let me listen to the music. Ok, I give up. I just go back to the other end of the shop to try and make up my mind on which HomePod I wanted to have, colours and possible questions but I couldn't really try it out so I realise the only way was to try it home and if I didn't like it just return it. So I call a girl to assist me with the purchase and as I tell her I have a business account she starts looking for it but couldn't find it my account... after 5 minutes still nothing, she asks for help... Really? Ok, I open Safari on my iPhone and log in with my account, I was about to show her I could purchase it online and just do a pickup in store but she eventually realised I could give her my email address and that was it, I could finally make my payment. Another 4 minutes and the guy finally shows up with my HomePod! Excited...!? until I notice the box has the plastic a bit open and the box is a bit damaged on one side....... :( Well it's Stratford and unfortunately I had the very same experience on Christmas for my Apple TV 4K :( So I eventually take it but I promise myself that this is the last time I ever come to this Apple Store ever! The girl eventually asks me "do you need a bag?"... this was worth a facepalm. As if she didn't know how big and heavy HomePod's box is! Anyway to summarise I had a terrible experience, I would have never expected such thing from an Apple store, I'm an old loyal customer, been purchasing Apple products for more than 10 years for myself, gifts and now my business but after such experience one thing for sure is I will never come back to this Apple Store in Stratford, ever. Not even to try out new products. read more

Tried to make an appointment at the store, NO APPOINTMENT AVAILABLE , TRY AGAIN NEXT WEEK. Unacceptable, arrogant and as my phone comes up for renewal shortly will probably leave APPLE. read more

This store is great I was purchasing an iPhone 6S once and the guy kept making jokes like saying the logo on the bag was a banana and telling me that I won't get robbed where I live and asking my friends why they aren't buying the new iPhone I told him there with the old generation of the iPhone 6 read more

Helped my friends to get their iPhone 6 fixed in Stratford Apple Store as they could not speak English. Met the guinness bar and been served by a short Asian guy named Ping. He was rude and was gonna refused to serve me because he thought I was someone else and thought I have been there many times and have taken many devices there for doing business. I was shocked, angry and innocent. So I had the a bit issue with him. Apple is not a cheap brand, should delivery more than that kind of service. I am very disappointed and upset the way I've been treat. read more

This is a very good Apple store as the staff are extremely helpful &at hand to help with questions & purchases. Also if you have an iPhone you. Can make purchase in store with your iPhone & the apple store app this is really simple & easy the staff very helpfully showed me how to operate use easy peasy lemon squeeze. There is also the vast Westfield Stafford city with a great food court not KFC, Mac D's here independent real restaurant style food. read more

Amazing store and very friendly people, especially Bissy (hope I understood right and the spelling is close to the real one hahah) who assisted me and made me want to go back there! Keep up the good work! read more

Staff are extremely cheerful and helpful, especially Patrick, who must be the most patient computer store employee in the world. Despite all his efforts, the ipad his colleagues had just sold me was still not working after 2 1/2 hours in the store. However, it turns out Apple telephone helpdesk, not the store staff, were to blame for the problems. Counted to ten when I got home, tried the helpdesk again and this time got through to some great people who sorted everything out. read more

Desktop Automation & Automation Software is the new talk of the town. Rightly so as well. This is deemed as the next big things. In 2016 times predicted that web scraping bots would be the number 1 trend and they were right. Automation is king right now. All the top companies are doing automation. Specifically Artificial Intelligence.It has taken the world by storm.Many people however still are unsure about what Robotic Process Automation, Business Process Automation, and workflow are what are the advantages and how they can use it. Of course, there are plenty of articles already being written about it, and you can search some of the following sources as well to learn more about these topics. read more

was all working when it went in, quote for 1 part to fix and new screen under warranty, now ive been told need a new logic board, but it was working, me and the engineer were using it,. sorry they say, its doesnt work now,. beware, will be seeking legal action.. read more

Seriously disappointment. Came to ha e my phone repaired, but have been told I cannot pick up without government issue ID, except they don't tell you that when they book the appointment for you read more

I should have realised from the start that this would be a disaster when the Genius guy told me he knew nothing about imacs and was only trained on ipads! An hour later, the problem still wasn't resolved and was made even more frustrating by the fact that he was helping several other customers at the same time. Not exactly a one-to-one experience and multi-tasking sometimes just doesn't work! I made my excuses and left. read more

Apple store could do better in multi cultural service, it feels always its being racial oriented, i wish...i wish...i wish....they try and practice equality in service & try to be on time to attend to their customers, from me APPLE needs to implement a fair service policy.... read more

A fault in warranty the sales guy says yep it is a simple swap to a new product. But Apple Store says NO Que for 3 hours or wait for 5 days for an appointment! this is not the way to treat customers more people need to complain about Apple taking valuable hours of good peoples lives. I have called the store and gone to customer service but no joy. I will have to join the que I am no longer an apple fan read more

Congratulations apple on employing the best salesman yet in this store. He was kind, patient, knowledgable. I made enquiries about other products while purchasing a cover for my latest iPad. Yes it was crowded but I felt important to the salesman. I have been to the Genius Bar on a number of occasions and I have to say this is the first time I haven't felt a fool asking what might seem simple questions. Every question I asked was treated with real importance. He showed concern for my understanding without talking down to me. He was incredibly knowledgeable about the products. I shall certainly make a point of targeting this young man for any more information I want before I make a purchase. I was surprised he wasn't a genius employee. Well done white city for employing a young man with the right skills and knowledge but most important the right attitude towards the customer. Yes Will fryer I'm talking about you. well done lad. read more

great service these guys (and gals) are brilliant, and love their product!

great place, especially for using the internet!