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8 years ago
This Apple experience went Pear shaped! The device they sold me was a Lemon, and the staff member was an absolute Coconut! Use your Melons and Fig-ure it out, or I be Raisin the roof on you Pineapples! read more
Gympie Rd
Shop 1382
Chermside Queensland 4032
Australia
Chermside
(07) 3115 0800
Call Now
Visit Website
http://www.apple.com/au/chermside
Hours
What time does Apple Store Chermside open?
What time does Apple Store Chermside close?
Does Apple Store Chermside have parking?
Yes, Apple Store Chermside has parking options.
Heartless and IncompetentIf I could give 0/5 I would. The worst mobile phone provider in the…read moreAustralian market. Daughter's old phone was not working so she was advised to go back to the store for an insurance claim. Salesperson upsold her a new phone and then upsold her a tablet as well, promising her $500 credit for her old phone as a trade in as part of a deal on at the moment. She was told that she would be emailed a code which she needed to use to send in her old phone as a trade in. The code never came. She went back to the store many times and was told by the sales associate that he would organise a code for her. It never came. In the meantime, the deal expired and she received an invoice for the full amount without credit for her phone trade-in. She went back to the store and they promised her that she would be credited this amount and that they would fix it. Fast forward a few months and MANY MANY VISITS TO THE STORE - her phone number which she used for two factor authentication was deactivated and sold to the debt collection agency. The store was still telling her that they would fix it! That she would not be charged. Then the hundreds of phone calls to the rudest call centre operatives globally who demanded that she pay $4000 because it was her fault. In the meantime, she has lost her job because she could not access the work apps or her roster, all tied to her phone number. Her mental health has deteriorated from the stress of trying to sort out the mess. She is being hounded by debt collectors. No joy from Vodafone who basically want the full amount and WILL NOT LISTEN TO THE STORY. They apparently could not do anything and kept directing us back to the store who then told us that they could not do anything and directed us back to the call centre. The call centre operators kept telling us the the account had nothing to do with them, that they couldn't action anything and that bad luck if my daughter's mental health or financial situation was bad - nothing to do with them. They talked over us constantly, accused us of lying, badgered us to get a lawyer if we felt so badly done by, and said so what about the fact that my daughter's life was in tatters. The only joy came from the debt collection agency who at the least were Australian and had much better phone skills and tried to negotiate with Vodafone on our behalf. Vodafone's answer to the debt collection agency was that we had not contacted them and that they really didn't understand what the issue was so ... could we phone so that they could get a clearer picture of the issue? This debacle has gone on from February to September WITH NO RESOLUTION. The rudest call centre people that I have ever had the misfortune to deal with. The worst processes - no, this team does not interact with that team we were told many times. The store was useless even though they admitted that they had stuffed up ... well, bad luck. We provided you with misleading information but sorry - you have to pay. Having been with other companies (and yes, they have made mistakes but they have always offered some compensation or a discount for inconvenience caused) I cannot believe that hard heartedness, the rudeness, the incompetence of everyone involved. Years ago, I considered moving to Vodafone because they were cheaper especially with roaming but don't get sucked in by the cheap deals - YOU GET WHAT YOU PAY FOR. Sticking with Optus who, while not perfect, have always apologised and offered some form of compensation when things have not gone right. GET EVERYTHING IN WRITING AND RECORD ALL CONVERSATIONS WITH VODAFONE BECAUSE THEY LIE.
Correction: Went back to the Apple Store to try out the Apple Vision Pro. Great experience, the…read morestaff were friendly and helpful. I asked about the case incident and they made things right. Good job Apple, you just made an unhappy customer happy.
Reserved a session for tonight, Not sure of the point of reserving a shopping session only to find…read moreout the wait was 3/4-1 hr I think they book too many in for the sake of a sale People at door didn't seem to care
Apple Store Chermside
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Hi 5 to Krish who assisted me today w S24 purchase. Thanks for the guidance and patience. Much…read moreappreciated. 10/10
Not exactly a good answer to an apple store if you are a competitor but Samsung products are great…read moreexcept for maybe the occasional washing machine or mobile that bursts in to flames. But outside of those two items they are wonderful. Oh and staff tend to adlib if they have no clue and parts could not be found to fix my smart watch.
So my Note 8 needs to be repaired and staff at Chermside are unable to take my request without an…read moreappointment, of which there are none until tomorrow, when i will be at work, not shopping. For this reason I would recommend that any purchasers go elsewhere as I don;t believe that a store unable to provide support after the sale is deserving of sales in the first place. I confirmed that if i was looking to buy a phone they'd spend the 'alleged' 15 minutes to log a repair on completing the sale but won't spend that time for me, a customer since the galaxy s2 to purchase a new screen and log my phone for repair at their service centre. How is a team of four not all trained in providing customer service as well as just sales? Why can only two staff help existing customers (Anthony who identified himself as the manager didn't seem to include himself as one who could help either). Why have staff that can't do more then just sell if Chermside is "the busiest store in Queensland" and likely to get backed up in support requests? When i worked in retail you can be damn sure all staff were expected to provide service to customers after the sale. I also find the objection "we only have two laptops" ironic from a company selling "Pro" tablets as laptop replacements, but can't make sure all their staff has access to device capable of ensuring service of customers requests. Apparently the Samsung tablets used in store are unable to be used to 'log basic information' such as my name, phone number, IMEI and a few pics of the phones condition when logging it for repair. Unfortunately I'm also mobile shopping as an option rather then repair and Samsung's poor performance in customer service after sales, while being perfectly capable of selling a new phone, make other options look very appealing. Very disappointing Samsung Australia Chermside
I wish I didn't have any reason to know how great Phone Adore is but after a dodgy iPhone proximity…read moresensor and power button and then a smashed S4 screen I have far too much experience with these guys.. But on all three visits I was greeted warmly, had my phone fixed within the hour and given a warranty on the work. Hopefully my next visit will be for a more pleasant reason, but no matter what the reason, I'm confident that they will be able to help.
If there was an option to give zero stars I would. I Had my…read morephone fixed at the chermside store - put phone in hand bag and it was broken in an hour. The screens they use are very poor quality! I had another iPhone in my bag at the same time and it was fine. Anyway went to return it without luck. Honestly, don't waste your money here - try one of the other 3 similar outlets in Chermside or better yet go to apple. Really unhappy with this store - and I am sure there are many others out there who have been unhappy with their service / product quality. If you are unhappy, make sure you take the time to write a review and spread the word.
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Aid for the Blind is one of four thrift stores in the complex of shops in Geebung. It's not as big…read moreas the Salvos around the corner, but Aid for the Blind has a great range of clothes and shoes to search through for a bargain. It is mostly just clothes and shoes, with a few knick knacks, but no furniture or kitchenware. They have a section dedicated to formal dresses and costumes up the back, behind the counter.
Although I always walk out of this store with something, it's not always what I intended to buy…read more They don't hold all their products in stock, which is a perfect way to lose sales. The shop is more focused on phones and Games they forget that they're a HIFI store. If I come in wanting to buy something I saw on the website I expect it to be there. I don't plan on waiting a week (that's express post by the way) for something I could buy at Sanity. Sure, the price at Sanity may be more money, but at least they have what I want there and then. So, just a word of advice, call ahead - don't be disappointed, because the "find my store" part doesn't always appear accurate.
Unfortunately, like its sister store in Woolloongabba, this Lifeline gem was struck by fire and is…read morecurrently closed :-( Lifeline promises to update its Facebook page when Margate reopens - https://www.facebook.com/lifelineshops
I purchased a tent, it was too large to look at properly in store but staff member told me it…read moreshould be good, when I returned it as faulty he confirmed this but the manager told me no refund.
One of my favourite op shops in the area, it's pretty small but always full of great finds…read more Clothes are the best, cute, in-style stuff and lots of it! I'm a size 8-10 and I always walk out with something I'm really excited about! They have two racks you have to check out - the "everything $2" wrack (which has some cool stuff and some of your laughable awfuls) and my personal favourite - the" fill a bag got $5!) it's always full and always has some cool stuff! I got a super cute cue skirt in there once! They are great for books too, there is a wall bookshelf that has got good quality books on it, some even brand new, and cheap as chips, only a few dollars a book for a new perfect new condition one. shoes and jewellery too, their stock is always rotating so even if you are a regular like I am there is something new for you. Not too good for furniture because of its size but there is a superstore just a few minutes drive away if you are looking for that. (lifeline superstore on sandgate Rd, also yelpable) Five stars for this little northside gem!
Extreamly happy with purchase old fashion prices and good costomer service.read more
This is a great little op shop just around the corner from the Alderley train station. The craze…read morefor op shopping either hasn't reached this shop yet, or they just don't care. Staffed by little old ladies, there's no 'Retro' or 'Vintage' sections, just piles of lovely old linen, books and homewares. There's definitely a community feel to this shop, don't be surprised to find the staff engaged in meandering conversations with local characters, and make sure you have plenty of time to poke around. You might just find one of those elusive op shop finds of days of yore if you look hard enough.
If you're on a tight budget, need some items and don't mind it being used, this is a good place to…read morecheck out. This one is a newer store that opened in December 2012. The other Tip Shop is in The Acacia Ridge Tip Shop (46 Colebard Street West, Acacia Ridge Qld 4110). "Brisbane City Council's two Tip Shops sell quality used, recycled and second hand products which have been salvaged before going to landfill." It's a large warehouse full of "stuff". Geebung is easier to get to is you depend on public transportation. Geebung has a train station which is only a few blocks away from the warehouse. Open from 8am - 4pm. We bought a few coffee mugs ($1.00 each), some foldable outdoor chairs ($5.00 each) with carrying case. When we went, they also had bicycles, kids toys, books, desks, shelves, kitchen items, clothes, golfing gear, tents, paintings, etc. The biggest bonus, besides your personal gain, is the fact that by purchasing items here, you're helping to support families and individuals with disabilities. The Tip Shops are operated by the Endeavor Foundation, one of Australia's oldest charities. http://www.endeavour.com.au/Our-Endeavour-Foundation/About-Us
"I gotta pop some tags only got $20 in mah pocket"…read more No seriously! I only had $20 and one mission- rice cooker. I did heaps of shopping around and I found something better: a steam cooker that cooks rice and steams vegetables! WOAH. Shut the front door. I only spent $10, had a look at some cool trinkets and listened to a wonderful woman who loved to help people. The volunteers at these places blow my mind! Compassion city. Worth a look lovely people!
Cinderella's Closet is one of Brisbane's few and far between second hand designer stores. It…read moredoesn't really house any huge names in fashion, but it does have some seriously nice threads from locally and nationally known brands. Hello Maiocchi, Kerrie Craig and Cooper Street. You wouldn't guess that Cinderella's Closet was a second hand store unless they advertised it. The store is prim and proper, everything in it's right place. The displays of accessories are simply charming, darling. The clothes are well categorised and the store is easy to browse through. If you'd like help looking for a particular item, ask the staff, or as they like to refer to themselves- 'fashion consultants'. They'll find you the right shoes for that dress, and the perfect accessories to wear with that bag, sweetie puff. They have clothes for all seasons here. Shoes, accessories and jewellery are all taken care of too. The clothes seem fairly priced- most of the items I picked up were around the $60 mark. A Maiocchi dress for $55? Snap. You won't pay less for such good quality. This is a great place to come if you're looking for something special but don't have the big bucks to go spending in town at the real stores. Cindarella's Closet has quite the collection and I'm sure you'd find something to your liking. You'll probably have a ball being fussed over too. It's all part of the service, peach.
That was a zap back to the past! When I walked into the Save the Children Thrift Shop I was…read morewelcomed by a $1 clothes rack. Yes! I didn't find anything that fit, but never mind. The other racks were crammed full of op shopping gold! It was a pleasure to stroll around the store filled to the brim with trinkets, gadgets, and other miscellaneous bits and bobs. It brought back the joys of op shopping days of old. The prices are more than reasonable, and I daresay this is the kind of place you want to bring an oversized garbage bag to. You'll need it. This here is a trove of untold treasures.
I have found that thanks to the great push of secondhand shops as the trendy place to purchase…read moreclothes, secondhand clothing is not nearly as cheap as it should be. I was pleasantly surprised to discover this Thrift Shop, full of pre-loved items at very reasonable prices. They sell men's and women's clothing, shoes, bags, books, jewellery, belts and other odds and ends. Upon entry there is a rack dedicated entirely to items that are only one dollar. Obviously those particularly pieces are not the highest quality or brand new in appearance, but still, one dollar! I didn't spend much time browsing the men's selection, but I was fairly delayed in my shopping trip thanks to my intense rifling through the ladies' items. They had a huge selection of tops and blouses, dresses and pants, most of which were under $10. There was also a surprising amount of shoes, most of which were in great shape. I returned to the store at the end of my shopping trip intent on buying something only to discover that they closed at 4pm, rather earlier than I'm used to, so keep that in mind if you choose to pay them a visit.
Bare Traps is clearly aimed at short girls with tall boyfriends; I didn't see one shoe without a…read moreheel in the store. I'm not complaining, as I am one of those girls and it's nice that we're being recognised as a demographic. In fact, I loved this store. It's simple, airy and uncluttered, with lovely shoes and laid back sales staff. They had an especially huge range of wedges, my only shoe weakness, so my quick stroll through took a little longer than anticipated. I thought it was great that the store wasn't crammed full of shoes. Don't get me wrong, there was plenty to look at, but it seemed like in this case they believe in quality over quantity which is a philosophy some shops could certainly learn from. The design was simple, so that nothing distracted from the shoes, although I suppose most women don't have trouble staying focused when shoe shopping.