a few weeks ago i attended my appointment to buy an iphone to replace another purchased about 6 mths previously (lost). i was dissapointed to find that my sales rep could or would not back up data from an earlier iphone . Six months earlier just like every other iphone, apple air @ ipad i have purchased in the Robina store the staff had been excellent , spending 1300 dollars it would be expected im sure, short story i went back home and purchased outright ( as always ) one from Optus shop Elanora at same price.The manager says no problem for him to transfere data. I'll spend my money there next time. When conducting business my costomers are the reason I have self employment. Kind regards; Mark .Elanora QLD read more