Dear Steve, I want to thank you so warmly for your outstanding support and guidance when I purchased our intercom/video system and then throughout the unusually very long process of its installation (all due to my electrician's ineptitude). You, no matter how many times I, or my electrician, my builder or my home grown 17 year old techo called or texted you asking for assistance, you greeted us all with kindness and gentle patience. I am enormously grateful for your help. I truly value buying from people who show genuine interest and care, rather than connecting with someone who just wants to sell (or offload) a product.... I feel I not only received a terrific product but more so an exemplary experience, that has allowed me to feel confident and very satisfied that together with your expert advice, I made the best decision for my needs. This experience I had with you was something I have never had before when buying a product sight unseen online. Thank you! Buying from you has honestly been the most satisfying experience - and now that our system is working, I am beyond happy that I bought from you and invested in your products. I have already spoken to many of my friends, recommending your services and your products. I thank you warmly. I wish you well. With gratitude!!! Eli read more