Prelude Dog Kennels - David Swartwood has a severe anger issues, he does not conduct himself in a…read moreprofessional manner. His way of training dogs is with treats, this is fine if your dog goes for treats. There is no benefit if your dog will not work for treats. You pay for a 6 week course and your informed after the 3rd week, that he is away for a week, pick up your "homework", so it is really a 5 week course. It is my opinion that David Swartwood should not be allowed around people or dogs until he gets his anger issues figured out and is able to control himself. Plus, there was no bathroom to use at this facility, no running water for dog, and you are put in a large dome with no air movement. It is extremely hot for your dog and for people. I do not suggest training in this place.

My dog and I love boarding with David at Prelude! I know that my fur baby is being personally…read moretended by "dog" people. Visiting the farm is a treat. I love watching the chickens, turkeys and llamas! Hopefully, you take my advice and check it out. I also hope there is a big pile of puppies to cuddle like my last trip there! I also recommend the fresh chicken and eggs - amazing!

I drove 45 minutes, came into the store looking for rabbit feed that was in stock online 2…read moreavailable and manager claimed they didn't have it and wouldn't check in the back and "system doesn't update until the morning" so someone local with a Rabbitry MUST'VE bought the last ones. I go home waited for it to show out of stock which surprise surprise, it didn't! I ordered it online last night and lo and behold it was ready for pick up this morning. Shocker. The manager was clearly trying to hold onto it for some reason but I have hungry rabbits at home too, bad business ethics. Will be taking my business to chewy.com from now on.

I can't say enough good things about the employees and service at this store. I enter the order…read moreonline, receive a text acknowledging the order and no more than 15 minutes later another text saying the order is ready to be picked up. The curbside pickup has been wonderful.

Recently we had to put down our beloved family pet Griffin, a 15-year-old shiht-zu. We had had him…read moresince he was 8 weeks old, so was very much a family member. Due to Covid our regular vet was not doing home euthanasia, so I reached out to Prescott Animal Hospital to see if they could help. (Our only other option was to have it performed in a parking lot) They could not have been more gracious. The kindness and patience we received was so appreciated as, you can imagine, it was a very emotional time for us. To the staff (techs) who provided a soothing voice on the telephone when we called and to the vet who arrived on time and showed such compassion and professionalism when needed - THANK YOU

I bring my 3 dogs to be groomed here monthly. The staff are excellent and the quality of the…read moregrooming is great. www.klipsboutique.ca

What an amazing place. My dogs were taken care of beyond my expectations. Highly recommend taking…read moreyour dogs there.

They are amazing here. My 2 pugs and my 2 cats have all been there multiple times. They are caring…read moreand patient. Animals were treated well I felt and well looked after. Regular checkups. Teeth pulled. and Spay/neuter. we are from Canada and they charge substantially less even with the exchange rate. I met others in the waiting room who loved the place.

Just wanted to let you know my precious Yorkie Snickers died Friday evening after routine work at…read morethis clinic. I live in Canada currently for work and at the recommendation of my boss I took Snickers to this vet in Ogdensburg, NY Thursday for a routine teeth cleaning. They did blood work before they did the procedure and said everything was "beautiful" so they would proceed with putting him under anesthesia. They did the procedure and released him around 4:30 pm Thursday. They said everything went well and he didn't require any extractions in fact they told me his teeth were in such great shape that whatever I was doing to "keep doing it." They said he would be groggy from the anesthesia but would be back to his normal spunky self in 24-48 hours. His breathing was rapid and he sounded like he was snoring by the time we got home. I stayed home from work Friday to keep an eye on him and even called this vet to ask about his current state and held the phone up to Snickers so they could hear him but the person on the phone said it was normal so I went to my 4:00 pm gym appointment with my trainer. By the time I got back home Snickers was lying down on the bathroom rug, still breathing, but I noticed a little bloody vomit on the carpet. I scooped him up and took him to his primary vet here in Canada within 2 minutes of my house. He vomited what looked like bile on me and died in my arms in the 2 minutes it took to get there I contacted the after hours emergency at this clinic and someone called me back. All I got was a "sorry for your loss" so I made arrangements through the vet in Canada to have him cremated and his ashes returned to me. I spent $286 for what was supposed to be a "routine" dental cleaning....now I had to spend an additional $350 the next day to cremate him. I returned to this vet clinic today (Saturday) to request my money back but all I got was "sorry, no management on site to discuss this with you....come back Monday." Obviously I was extremely upset and very emotional. Snickers was everything to me. He was only 9 years and 5 months old and was in perfect health when we walked in on Thursday....the cleaning was supposed to be routine. They asked me to leave and I refused so they called the Sheriff on me. I am beyond heartbroken. Between May 2017-November 2017 I lost my younger brother, stepfather and uncle. Now not even three weeks after returning to Canada from my home in Virginia where I underwent three major surgeries that Snickers saw me through I have lost my very best friend and I'm supposed to be okay with an answer of "well that's the risk of anesthesia-that's why we have you sign the paperwork" from some doctor at this clinic. This is unacceptable. If his teeth were in such great condition why not just examine him and tell me from the outset the cleaning isn't needed? So if you are reading this review please save yourself the pain and risk of loss and just don't do it. Clearly someone at this clinic does not understand the correct amount of anesthesia to safely administer to a 7 pound Yorkie in excellent health. Oh and if your dog dies after a procedure at their clinic keep in mind they will want the body to do a necropsy to determine cause of death if you are requesting a refund for a routine procedure. The after hours person who called me failed to mention that which is why I chose not to hang on to my dog's dead body for three days and opted to have him cremated as likely any loving pet parent would do. If there was an option to give this clinic ZERO stars I absolutely would. Taking him to this clinic for a "routine" procedure will forever be the biggest regret of my life!

This is still my go to place for all things pet related. Staff is wonderful, selection is great!…read moreTurq loves it as you can see from the St Pat's Day picture.

The best store for all your pet needs! Very informative and helpful kind staff! Wouldn't go…read moreanywhere else for my dogs needs! Thanks so much Pet Value Gananoque

I have been dropping the dogs off with "Mama Brenda" since I moved to Ontario. Her professional…read moredemeanour and relaxed attitude with the dogs makes everyone feel comfortable and confident in their care while in Mallorytown. We have three large dogs - all with very different personalities and energy levels, and we know each one gets the attention that they need while they are with Gentle Pet Care. I've since moved to the GTA and still make the drive on the 401 to Mallorytown for extended absences and the dogs love every minute of it. I couldn't have found a better kennel! Highly recommend! Gonzo & Marla & X Gonzales (Elvis, Roxy & Lahey)