In over 13 years of caring for my dog, Dr. Mary goes above and beyond and truly cares about pets…read more Enough so that I'd bring my dog to her instead of vets in Syracuse, Reno Nevada, and everyplace in between those years took us. Can't express enough - simply the best for those of us who treat pets like family and want the best care possible for them.

I had such a rough weekend with my little dog passing away in my arms on a Sunday evening and I…read moreknew my cat needed to be euthanized the next day. I had not been to this veterinary clinic before but they were so kind and compassionate. They took my dog for after care as well and gave me nose and paw prints for both pets. I was very pleased with their service. Very professional and thorough in explanation of what was going to happen. I would highly recommend.

Absolutely, the best staff on the planet. Thank you everyone for making every visit special…read more Hazel and Sully

I have been taking my rescue dog to Thousand Islands Animal hospital for the past 12 years and…read morerecently had to put my dog to sleep. Over the years, Dr. Bender has saved my dog on multiple occasions and helped make sure he had the best life possible! Until recently, Dr. Bender has been the sole veterinarian there and works 6 days a week without a break. She is dedicated to what she does and does it well. My dog and I recently meant her new partner Dr. Kelsey and she is great as well! The entire time I have taken my dog there, Dr. Bender, Dr. Kelsey, and their AMAZING vet tech/support staff (shout out to Ashley, Lora, Hannah, Julie, Amber & Chelsea) have answered all my questions (trust me, there were many) and concerns and made sure my dog was seen whenever he needed to. I know he was not their only patient and it had to have been difficult to squeeze him in, but they never made me feel like I was wasting their time. And on one of the worst days of my life, when I had to say goodbye to my beloved pup, they went above and beyond and made sure it was a peaceful, comforting experience. I highly recommend this place!

I called to get an appointment for my dog who has an ear infection that I felt was bad enough to go…read moreto an "animal hospital." The woman who handled my call could literally care less even though I asked if they could see him and that it was an emergency she said "we will not make an appointment without all of his records" then went onto say we don't do emergencies... wow just wow... if the person you first talk to doesn't care my guess is neither does anyone else in this facility... avoid/stay clear of this one!!! I was forced to give them one star... they do not deserve it.

I am very impressed with doctor Robertson and the vet techs with Stella and with all the info on…read moreher condition great job

I brought my dogs here and was upsold on products I did not need (expensive toothbrushes and…read morepaste). Returned months later with a very ill dog and was advised it would take $2,000 to conduct tests. They were nice enough to sell me $350 worth of ineffective medication. My dog soon died and I informed them of this. I was surprised to receive an email from them the following day asking me to review their service. It informed me that my pet's health is their primary concern and concluded by saying something to the effect of "have a nice day and we look forward to seeing you and your pet soon". This appears to be a very cold, disorganized clinic.

Dr. Moon operated on my sweet Basil ( miniature poodle) last Thursday. A very large mass was…read moreremoved. Basil also has congestive heart issues that were of great concern. All the staff were extremely helpful, dedicated, and compassionate. Dr. Duda, Dr. Hagelund, Chelsea, Tammy were all so wonderful. Thank you ! I've also been to the Canton clinic and staff there were also very helpful. Thank you from the bottom of my heart . Sincerely, Earline LaFleur

They are amazing here. My 2 pugs and my 2 cats have all been there multiple times. They are caring…read moreand patient. Animals were treated well I felt and well looked after. Regular checkups. Teeth pulled. and Spay/neuter. we are from Canada and they charge substantially less even with the exchange rate. I met others in the waiting room who loved the place.

We have a kitty with irritable bowel syndrome who suffers nausea, vomiting and loses her appetite…read moreand stops eating. She has small kidney stones as well. She is sensitive to prescription vet diets but will tolerate a non-prescription urinary tract diet we give her: when she can eat. Our family brought her to several vets who made various efforts to help her, such as a prescription stomach medicine that helps with nausea and stimulates appetite, to no avail. Because, our fur-baby is also sensitive to certain traditional meds and methods. Dr. Cortes immediately pinpointed what Jemima needed, a series of injections to be repeated periodically as needed. Her appetite is terrific afterward, and it has lasted sometimes for 4 months. In addition: this is a human being who loves animals. Animals are his life. He lives, breathes and interacts with them as though they were his own. They are. His knowledge is matched with his keen instincts and skilled decision-making. I highly recommend him, yes, even to people who may have to travel some extra miles to get to him. Well worth the effort.

Very nice e staff doctor very experienced in his craft please bring your pets for the best ofcareread more