Great pediatrician, and we highly recommend them. Our family has been patients for 20 years now.

my insurance was not verified so I was stuck with a huge bill. Stephanie the office manager is rude & unprofessional.

We adore both Dr John and Dr Jim! They are always so attentive. They take their time at appointments and answer all our questions. I never feel rushed. We have been there since my daughter was a newborn and she is now 11 so we have been through illness, injury, ADHD diagnosis and much more with them. They really care about the kids and you can feel that every time you are in there. Their nurses are so kind and amazing as well! We get same day sick appointments which was huge when my daughter was young and battling ear infections. They are just the best! read more

Their nurse practitioner Mary is terrible. She's incompetent and has given my children more than 1 wrong diagnosis. The problem is she's working all the time as the doctors aren't available for sick appointments for DAYS. It's terrible. The front office staff makes mistakes and tries to cover them up by doubling down and nickel & diming for EVERYTHING, medical records included! You have more kids? It'll cost you even more to access their own medical records that you're already paying for when they charge you copay after copay. My child even brought home a NASTY virus after a well visit & they charged me each time I had to go back to ensure their lungs were clearing. If they had cleaned the exam room properly between patients in the first place, it probably wouldn't have happened at all. Some of their staff does, some doesn't. Depends on the day how lazy they're going to be. Guess what? DuPage Medical, Edward Elmhurst, and others gives patients access to medical records FOR FREE. Wish this place wasn't so chintzy and had better medical care. Misdiagnosis after poor medical advice can only be tolerated to a point. read more

Made an appointment with clear expectations as to what I wanted for my daughter at the visit. Was told it was not a problem and we could still receive care. Mind you we are an Edward medical family RN & MD. Waited 3 weeks for the appointment only to arrive for the appointment and was refused care. Would not recommend this practice based on poor communication alone! Any practice that takes away your right to choose your care never practices in the best interest of their patients. read more

After 15 years I am done. The staff refused to get my child's physical form signed in time to not miss any school. My child was there for a physical and had a physical form signed I said is this all she needs for the year I was told it was. I found out from the school nurse that a different physical form was needed. This practice is less than a mile away from the school. When I questioned why they didn't make sure this form was filled out they claimed they do not know what forms are needed. How can a pediatric practice not know the medical forms needed for the public schools that are in the area. Our dentist who serves all age groups even knows what forms are needed and at what age. As I stated they also were made aware that my child would not be able to attend school...I was told get in line many parents have this issue right now you will have to wait. read more

We wouldn't trust our son to anybody else. The doctors are amazing and wonderful with the children. Everybody in our community uses them.

We recently left this practice, but not because of the doctors. Let me be clear, Jim and John Webb are both excellent physicians, and we were very happy with the care they provided to our son for almost 2 years. We left because of the wait times, we would often wait for over an hour to see the doctor. With a small (and sometimes sick) child, we just couldn't continue to do that. We had been ready to leave for a while, and the final straw was the first time we were late to an appointment - we were 15 minutes late and due to their "15 min" policy, my sick son was turned away and we were told we needed to reschedule for another time since we missed our appointment. After having waiting for over an hour on multiple occasions, this just sealed the deal. We were charged $25 to get a copy of my son's records and we have recently found a new practice. Now, like I said - we LOVED the doctors. If they changed their appointment scheduling procedures and were on time more often than they were late, we would definitely consider going back. For now though, we are happy with our new practice and not having to wait so long to see the doctor. read more

We are new to the practice but Dr Webb is very good with the kids. He was very through and was very informative.

We've been going to see Dr. Jim since he was in Plainfield and followed the practice to Oswego. Dr. Jim and Dr. John, as well as the staff, are always personable and interact so well with the kids. Feels like dealing with family, and you can tell they have the kiddos at heart. Highly recommend, A+! read more

Apple A Day Pediatrics - Sicky boy, but feels right at home and being silly at Apple-a-Day! - Pediatricians Near Me - Oswego, Illinois

Incompetant. Dropped the ball on multiple issues without any care to fix them. Find somewhere else to go.

We just got a phone call saying the charge to send a copy of my kids immunization records to the new doctor's office will be $75. That says it all right there, think twice before you go here b/c if your child ever has an immunization reaction or you actually want a copy of your records, its a giant headache and they are not helpful in the least. read more

I love love love this place. Both doctors (who are twins) are amazing with the kids from birth to teens. I'm so sad to leave this practice I only hope I can find a pediatrician half as good as dr. Webb read more

Dr Webb has been our pediatrician for 16 years. Dr Jim was recommended to us by nurses at Good Samaritan Hospital 16 years ago. When the nurses at the hospital that a dr works at recommend a dr that's impressive. I too am a nurse and a lot of my nurse friends use Dr Webb. He and his practice have never done us wrong. They are modern and up to date with the latest medical research. They don't push drugs. They don't over use antibiotics like a lot of docs. If you don't want your child vaccinated, they don't push it. Most important of all they have great assessment skills. We have received good advise from them for 16 years and we received great referrals to the best specialists in the area. I do not have one single complaint! read more

I will not leave this practice...Dr. Jim has been amazing since we started seeing him in 2006 and Dr. John has been equally as great since he joined the practice. read more

Office staff is the rudest I have ever dealt with. Talks over you and has a rude condescending attitude. Won't let you speak to doctor to complain about their incompetence. read more

We have been going to Apple A Day for 8 years. We love this practice because we feel we have a relationship with the doctors and staff, they remember us and we know we're getting honest advice and counsel, not just the usual 'out of the handbook' answers. Wait times are average for doctors offices, sometimes it's longer than others. We had a checkup appointment today that was exactly on time. They have separate sick/health waiting rooms which is a huge plus, and there is always a family friendly movie going to help the restless kiddos. read more

Terrific doctors! They are so fun with the kids, and they take the time to answer all of our questions. Love the separate sick and well visit rooms! Weekend and evening hours can't be beat for us working parents, too! read more

I would give them no stars but it's not an option. Twice my grandson was ill. They diagnosed him over the phone both times as being croup and viral. Both times they had to take him to ER for treatment and refused to see him. First time he had pneumonia, croup and had to get a steroid shot because his throat was closing up. This time, both my grandson and grand daughter ended up at ER. Both had dual ear infections and Bronchitis. Again, she was told it was viral and they couldn't do anything about it. Every time she calls the receptionist reminds her that she's the "only" family that comes to the practice that has an HMO and makes my daughter do all her own bull work with the insurance companies. Twice they have put my grandchildren's lives on the line. My daughter is now leaving the practice. Will be interesting to see how difficult they make it to get records. read more

Our child has been a patient of Dr. John and Dr. Jim for eight years. I have always felt that our child has received kind, caring, top notch care from both doctors. We recently moved out of state, and I cannot remember a time that I have received such poor service from any medical provider's office staff. The process by which I needed to go through to have his records moved was a complete pain in the neck. It might have been easier, and taken less time to simply drive to the office, and pick them up. I have always had good service from the staff, until now. This simple task required more phone calls than to the eye doctor and dentist combined. And then on top of it all, the staff was rude. Needless to say, if we still lived in Oswego, I'd be shopping for a new pediatrician. Funny, the staff seems to have forgotten that patients, and their parents' benefits packages, pay their salaries. Shame on them. I wonder if the doctors know what is going on in the front of house. read more