That awful feeling when you walked to your refrigerator to fill up your glass with ice and water…read moreand realize the whole appliance is dead! My husband immediately went to Yelp and search for appliance repair. He found Royal Appliance saw the 5 star rating, read through the comments and called and book an appointment. Andre came over the next morning, found the problem and order a mother board and came back first thing the next morning and installed it. Hallelujah we have a working 24 year old refrigerator! You can't imagine the relief that it was fixable. Andre is knowledgeable and such a hardworking human being! He even went out after hours to pick up our part. I told him that if we ever need something fixed again Royal Appliance is who we will be calling!

Excellent Service from German - Highly Recommended! I needed…read morea refrigerator repair and German responded very quickly. He arrived promptly, performed a thorough evaluation of the issue, ordered the necessary parts right away, and completed the installation within 48 hours so we could get back up and running. Throughout the process he was courteous and professional. The entire experience was smooth and efficient from start to finish. I would definitely recommend German and would not hesitate to call him again for any future appliance repairs. Outstanding service!

We are so pleased with the service provided by Appliance Repair USA!…read moreThey were so prompt to come to my rescue when my commercial size Maytag washing machine failed to function a few days ago, just before family was arriving. Max responded quickly and was able to diagnose the issue, order the required part and install it within two days. He was gracious, professional, and very knowledgeable. We now know to call your company and Max for all appliance needs. Thank you so very much, Donna

I don't like to post reviews that are negative, but I want to balance out the experience I see most…read morehave had with the current 4.8 rating. I called for a washer and dryer repair. I hoped to do better than the Frigidaire repair process, which was a flat rate $335 per machine. I called and scheduled the appointment. I was told there was some static on the line. I didn't hear any but they asked me to text my address, name and issue. I assume to save them some trouble of taking notes or keeping things straight. The quoted in home consult was $65. I wasn't home, so my wife met the man and was told $115. She paid it. I requested the $50 refund which they provided. The quoted price to repair was $1100. I could start a business tomorrow doing home consults and quote astronomical prices for a repair, then do nothing due to high prices and keep the $65 across many homes to make $. I get charging a fee to cover time. But an $1100 repair for $250-300 worth of main board parts ( what was used to repair them) is a bit much and more expensive than Frigidaire charges. I investigated the parts used to fix it at online retailers. They need to quote more realistic prices. I ended up paying them $65 and paying Frigidaire for the repair. I would not call them again based on their business practices. Maybe they can handle simple repairs more easily and perhaps they charge more reasonable prices for those. I am not sure.

Our refrigerator stopped cooling. Joshua from Appliance Medic came out and quickly diagnosed the…read moreissue. The parts took several days to arrive. He came back, did an updated diagnosis, got the new part, and did the repair quickly. He was fast, honest, and explained everything that he was doing. He followed up to make sure that everything was working well. Would definitely use again!

These guys were super easy to communicate with. Great response time. Lamberto came out, was on…read moretime, polite and professional. Got my dishwasher back up and running. Will definitely use them again.

Amazing service!! I requested a quote for my dryer not working on Yelp and they responded right…read moreaway, they waived my service fee afterwards. They were able to come the same day to check what was wrong. And the next morning they had the part to replace and my dryer was working within 24hrs! Thank you to their team and their technicians, ALEX did a wonderful job!!

We can't say enough good things about Ivan. He is honest, fast, friendly, communicative. We hired…read morehim to replace our Kenmore Elite washer door lock assembly. He was being upfront about the material & labor cost which includes all the details, 90 day service warranty, and the price came out to be very comparable to other quotes we received ($280). He texted us when he headed our way and quickly got to work upon his arrival. Within 15 minutes, he was done and everything turned out great. We would definitely hire him again in the future for any appliance repair.

Staff: What a great group of people. I especially loved how…read moremy first repair guy Andrew sent me an email before arrival with his name and picture. The same happened when Roman came out for the actual repair. Such a thoughtful gesture for customers. Quality: Really good service and communication. Very impressive! Value: About $600 to replace my oven thermometer and control board. This was way cheaper than replacing it. Overall: They serviced my oven which was broken. It wouldn't turn off. I recommend and will use them again if I ever need their service again in the future.

First and foremost do not go to DryerPro (https://dryer-pro.com/). They are scammers - absolute…read morescum of the Earth Now that that's out of the way, my technician Kevin was great! Explained the problem, was punctual, professional, etc. Would highly recommend and will go back to them if needed in the future

I requested a repair to our stove cooktop. One of our burners would hardly turn on, even at…read moremaximum settings. I contacted Bob in the afternoon and within a few minutes I got a call from him. He was very flexible with when he would come out and arranged to come out on the same day!!! He was quick and able to fix our burner right away, knowing what the problem was and able to go directly to it. He didn't waste time and his knowledge came across clearly with how well the burner was working within a few minutes. The cost, given how much time he saved us, and what he charged was WELL worth it! He's on my list for any appliance repair I have going forward. Thanks....you rock, Bob!!!

We've used Best Care Appliance Service for several of our personal and rental properties over the…read moreyears, and Bob has been consistently reliable, trustworthy, and honest. It's not easy to find service providers who are both knowledgeable and fair, but Bob and his team have always been upfront about what repairs are actually needed and never try to upsell unnecessary work. As property owners, having a dependable appliance repair company we can trust gives us great peace of mind.Whether it's a refrigerator, washer, dryer, or other appliance issue, Bob has helped us keep our properties running smoothly. We highly recommend Best Care Appliance Service to anyone looking for honest and reliable appliance repair in Orange County.

Last year, our kegerator unfortunately broke again, and this time the repair needed a very specific…read morepart. Ivan ordered the part, but he cautioned us that in his experience, it's very difficult to get. It took a little over a year for him to receive the part, but I am so thankful he stayed in touch along the way and he came back today to do the final install. I appreciate his integrity, and reliability. Thank you Ivan!

Outstanding experience: Ivan showed up when he said he would, gave an *immediate* vibe of friendly…read morecompetence. He took no time to diagnose the problem with my LG refrigerator, gave clear price for repair which made our decision easy (circumstances favored replacing a 9-year-old unit). Completely professional, zero sales pitch, couldn't have given me a better warm fuzzy feeling. Will for sure use him again (and our dog Minnie approves of him as well).

I spoke with Yury. He explained in detail to me the issue I was experiencing and how to best…read moreresolve it. He was extremely helpful and knowledgeable and I sincerely appreciate that he actually took the time to help me solve the issue rather than charging me for a repair that wouldn't have made sense. I would definitely recommend this company as they are an honest, small family-owned business.

When my dryer began making a high pitched metallic screeching noise, I looked around for someone to…read morerepair it. The dryer came with my appliances when I purchased my house a year ago, so I have no idea the age of the machine. All I knew was the brand. This place made the entire process super easy. 2 repairmen showed up in full PPE, diagnosed the problem, replaced the parts and cleaned it all as well as the floor next to the dryer in about an hour. No fuss, no muss. Now my dryer is working better than ever. If I ever need an appliance repaired again, I'd definitely call them back.

I replaced my original cooktop with a Viking 5-burner purchased from an appliance store in 2020…read more The burners never had higher or lower flames despite turning the knobs fully. The gas company suspected the regulator needed to be replaced. OC Repair Master had good Yelp reviews, so I made an appointment. Mel had to order the part directly from Viking. He gave me an exact breakdown of the cost and deducted the diagnosis fee. When he replaced the part, the burners were only a little improved. He said the original regulator did not work correctly. He thought there might be a problem with the gas line, and he came back with an associate that had more gas experience. The line was unblocked, and the burners now work beautifully. The work was done quickly, and Mel & Sergey were very nice. The only downside was that I had to pay by cash or check. Credit cards are not accepted.

Mel got us up and running again after a botched frige repair from a different company. He diagnosed…read morewhat happened, reviewed what the previous tech did and didn't do and fixed us. Our Kitchen Aid fridge is nice and cool, one month later. Thank you! reliable, good communication, efficient, knowledgeable, would highly recomend.

Steven was prompt, up front about pricing (which was reasonable) and did an excellent job fixing…read moreour fridge. If we have any HVAC or appliance issues in the future we will definitely be calling him again.

My washing machine stopped working. Called and Stephan came out the same day, was quick and direct…read moreand diagnosed the issue. The part came a few days later and machine was fixed and works like new! Would recommend and will call in the future for appliance needs!