I am six weeks post-op from a $13,000 rhinoplasty (it would've been 15,000, however I did another…read moreservice with Dr. Carlson, who is absolutely amazing by the way) and today was my third post-operative appointment. To date, I have not seen Dr Ghersi who performed my rhinoplasty once at any follow-up visit -- only assistants.
The day before this appointment, the office called to confirm my appointment. During that confirmation call, I specifically asked if I would see Dr. Ghersi and was told I would receive a call back to confirm. That call never happened.
I drove one hour to the office. Once I arrived, I was told that Dr Ghersi was running over an hour behind, with no guarantee that I would see him. Had this been communicated in advance, I would not have made the hour drive and just rescheduled the appt because I have been wanting him to see my nose this entire time and confirm everything is okay.
At six weeks post-op, this is no longer a routine early follow-up. This is a critical point in healing where the surgeon's direct evaluation matters, particularly for breathing, swelling, and structural assessment. It was disappointing and unsettling to still not have the surgeon personally examine me at this stage.
Unfortunately, this was part of a broader pattern. At my pre-operative appointment, the office was also running significantly behind. On the day of surgery, my procedure started hours late, and I nearly cancelled after waiting for an extended period without clear communication.
What made this experience especially frustrating is that I have not received direct reassurance, guidance, or evaluation from the surgeon, leaving me uncertain about whether my healing, swelling, and breathing are progressing normally. I feel as though I've had to rely on outside resources to understand my recovery, rather than being guided by the surgeon who performed the procedure. As a result, I do not feel properly cared for during this recovery process.
I genuinely believe if I was documenting on social media, Dr Ghersi would've demonstrated "care" to my experience. Again, I have had 3 postop appointments, and Dr Ghersi has not been at any of them. If quality post op care, respect for your time matter to you, I do not recommend Dr Ghersi whatsoever. In fact, I highly recommend Josh Lampert, who is the exact opposite. Always on time, doesn't rush you, answers your questions, actually sees you after he does your surgery.
I understand that delays can happen in surgical practices. However, the consistent lack of communication, follow-through, and surgeon involvement throughout my care has been disappointing and has significantly affected my experience.
I don't know if everything is OK with my nose or not. I don't know what I'm cleared to do, I have questions that are left unanswered that I have been waiting six weeks to ask, and I honestly feel taken advantage of and uncared for by Dr. Ghersi.
