Dan B was extremely helpful and made the switch to T-Mobile worth it. He helped us in every way and…read moreamazing communication. We recently decided to switch phone plans and were worried about switching, but Dan made it super easy. Deserves a raise!

Christopher was very rude to me. Went up there last night looking to get an upgrade. There was a…read moremisunderstanding and confusion with our account, so I was sitting at a table trying to figure it out. Christopher kept rushing me and telling me I was wasting my time and asking how far I lived from there, keep in mind I was only there no more than 30 minutes TOTAL. So I ended up telling him I'd come back after I figured out said issue. He told me 3-4 times that they closed at 8pm. I came back at 6:45pm to the lights on and doors locked. A guy pulls up and was confused as well wondering why they were closed as they were told the same thing. They had this guys phone in the store. I sat there for 20 minutes and nothing. Not sure how the other guys issue resolved. Came back about 20 minutes ago today. I was talking to a really nice girl, but was deciding on a color so she helped another customer and assured me when I was ready that she would help. As she is helping the other guy while I'm debating on which phone to get, here comes Christopher from the back. "Oh, your back". I told him I ended up wanting another color and he said rudely "yeah, I told you yesterday that we don't have that color". Immediately after (again, rudely) he says "well, let's make sure (talks about issue) is solved before we waste time again". Not sure what his issue is honestly. I'd understand if I was taking forever, but I was not, and my husband and I were genuinely having trouble sorting out the issue. Instead of offering help of ANY kind (I know they have restrictions) he decided to rush me out of the store with his rude words and offered no help, instead acted annoyed. There weren't many customers AT ALL and there were plenty of workers. Normally don't leave bad reviews, but this just pissed me off and ruined the experience and excitement of getting a new phone. So, I'll just wait until I'm able to go to another location.

We went in today around 2 and ran into a few problems but the lady we had named Lexi was very…read morepatient and helped us out a lot!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Shepherdsville store today.

The customer service can definitely improve in this place. The last time I was ever in this…read moreT-Mobile was in 2022 when I had a great experience but today I needed help. My phone was off network for two days stuck on SOS and no one can figure out what it was finally a young girl at the store told me that it could be my iCloud account and to go to Apple The weird thing was they were really trying to help me before someone in the back maybe their manager came out and then they started trying to sell me an iPad an Apple Watch or a phone case and I told him I'm sorry no I really need to get my phone fixed before. I can't even think about buying thing, I don't need right now. Long story short I left after they told me to go to Apple. I went up the road to Fern Creek T-Mobile which I highly recommend because they actually try to do everything they possibly can for their customers not even 10 minutes later I was out the door with my phone working and the issue solved. Mount Washington t-Mobile should just shut down if all they're trying to do is sell and not help their customers with their T-Mobile issues and service.

Let's try this again since my review is being flagged and removed by the DM for the franchise that…read morehas now taken over this location. Today was an experience (March 16, 2024 at 5:07PM) Myan & Mia are hands down AMAZING. PERIOD. They care and will not cram services on your line that you don't need. If those two aren't working, leave and come back when they do. 3/16/24 , I went in to the store to make a payment on my Equipment Installment Plan and ask a question about the bill; on the app, it was showing I had 9 installments left, but 22 credits remaining - that didn't make any sense. While on the way there, Myan & Jena had previously ordered Girl Scout cookies, so I brought those on this trip; multi-tasking at it's finest. Myan took my two payments for 2 different EIPs, both cash AND called into CARE and we figured out what was going on with the credits being mismatched. All was well, and I left the store. Upon leaving the store, I hear my name called and it's the new manager, Daniel. He proceeds to tell me that I'm no longer allowed in the store as I am hurting their CONVERSION and I was soliciting with GIRL SCOUT COOKIES. I'm sorry, what? I said but I'm a paying customer and have been for years, I haven't done anything, he said he was told by Kristen Hickey & Emily Zapata that I was banned from the store. That customers like me hurt their conversion and it didn't matter, I would need to go to another store to make EIP payments. I asked him to repeat that for me on film, and he sure did. Avoid this place. If you're not buying they don't want you in the store, cause it hurts their "conversion" and it is a door swing that is unnecessary. Be careful, cause they will have to call and talk to executive management to upgrade your sale and put everything and the kitchen sink on your account. If you are NOT buying and dressing your phone they will tell you that a phone isn't in stock and to go elsewhere. SHADY practices have taken over as they are letting all the ethical employees go. I immediately called the stores in Fern Creek and the new location in Shepherdsville - they are CORPORATE OWNED. Was advised they have gotten countless complaints about the Mount Washington location and how other customers have been treated as well. They are encouraging clients to change stores and/or go to Apple. Here's the deal, I worked at this store when it was under Mobile Advantage, so we know this community. There are tons of bill paying customers only and to have this attitude towards customers is awful customer service. This store HAS always been amazing until the recent buyouts in the past year and the smalltown service mentality has gone out the window with the new franchise. 7/8/24: Have been advised that since this interaction, which has been escalated to corporate and now part of their class action lawsuit (oh and Arch the former owners of this location have sold it off) that the manager Daniel has consistently continued to berate and gossip about this interaction with customers. Audio of the conversations that he's had with those customers has been forward to corporate as well. 8/6/24: CUSTOMERS -- did you know that you can go directly to Apple and upgrade your phone? Had no clue, until the Fern Creek corporate store advised me since the model I needed was not in stock. You can and they do NOT work on commission. The Apple Care is cheaper ($9.99) than Asurion ($18) , AND Apple has better options for phone selection and more information on devices. ALL phones and accessories can still be added on your phone plan for Equipment Installment. Take the trip to Apple and enjoy a low key upgrade experience with no pressure and no lies told.

I have had nothing but great experiences at Batteries + Bulbs on Outer Loop in Okolona . They have…read morebeen awesome to me consistently. I had bought cord last month & coating cracked.l, not sure why. Since it was only last mo they replaced it. They can duplicate my car key for way less than the dealer charges. They also sell car batteries, watch batteries, batteries no one else carries. Also light bulbs of odd sizes you can't find anywhere else-- you'll find there. I have bought really great flashlights as gifts there. And they give great free advice.

Took my iPad for a screen repair. They kept it over a week and ended up having to replace it due to…read morebreaking it more.

Decided to disconnect my cable as we use mainly Netflix & Amazon video so went into store on…read morePreston to turn in tv boxes. Was given a quote of 49.99 for internet only (with no hastle about canceling the tv) after the foreign lady on customer service call wouldn't give me lower than 69.99. Very nice lady at the desk gave me a brand new modem and assured me their were no add'tl rental or hidden fees. Have received an invoice for 12 months now with exactly 49.99 charged and never a penny more. Sorry to be moving now and my new address isn't covered by Spectrum but completely satisfied with this office compared to the very unhelpful, hard to understand, online customer service.

Do NOT do it. They quoted me one price then charged me significantly more then said "I see it in…read morethe notes but we didn't tell you about the other charges". The man also yelled and argued with me when I tried to cancel. I had to plead for him to just cancel. The supervisor was just as bad!

I choose this repair shop based on these Yelp reviews and I'm so glad I did…read more The Owner and repairman - Bill - was very courteous and friendly and willing to listen to what had happened to my old computer and ready to repair it. When he called me after doing an inspection of the problems I described and also a through check of everything He said that my motherboard had died. Then he told me that when I came into the shop he would work a deal on another computer if I wanted to. I said Heck ya. When I got there he shown me the computers and even demonstrated every feature. I bought the second one he shown me and I am so glad I did.It actually was an upgrade from what I had and it was a very reasonable price as well as Bill said he was willing to work with me on it. My option is if you either need your computer fixed or want to by a rebuilt one at a reasonable price - SEE BILL at this shop TODAY! PS: I writing this review on the computer I bought from All Good Computers!

The people who work at Allgood computers are highly recommended by me. I have used them on…read morenumerous occasions and they have either fixed what computer problems I have or steered me in a direction that would help me. The owner is honest, highly ethical and I have sent many people to him because of his prices and knowledge.