Sadly, I had to replace my roof on my house. It has been leaking for the past two years. I filed an insurance claim and "Renaissance-General Restoration Contracting, Inc" was assigned the claim. After their initial inspection they informed me I should replace my roof. I asked if they would replace my roof and they said no. They told me they exclusively contract with APEX Valley Roofing, Inc.
My roof was a tile roof and 30+ years old. While appearances show the roof looked great, when you look deeper in spots it is not in good shape. I recently installed solar recently (great work and love it) and my Air Conditioners are on the roof. Why do I say all this? There are too many reasons for technicians to walk on my roof and potentially break tiles--which has happend (or create weak points for tiles to slip). So, I decided to replace my roof with Shingles instead of tile.
I called APEX Valley Roofing and right away I received GREAT service. They answered all my questions, came out and performed their own inspection, provided Shingle samples for me to choose from, and provided me with a reasonable price to replace my roof--I did get another quote from a different vendor and APEX was the most reasonable. That said, the recommendation by Renaissance played a big part in my decision making process.
Ricardo Garcia was the person I worked with the most. My first impression of him was that he was genuine, kind, fair, and committed to deliver on his promise of quality at a reasonable price. Throughout the project he did not disappoint. I must point out (prior to meeting him) I did NOT have a lot of great things to say about contractors that perform home repair and improvements--I have plenty of experience working with individuals that are dishonest, deliver poor work, and constantly delay and delay to the point where a two week project takes two months. THIS DID NOT HAPPEN WITH Ricardo Garcia and APEX. With this project, Ricardo took care of everything from obtaining Permits to coordinating with my Solar Panel Company to remove the Solar panels before he could remove the existing tile roof and install Shingles. Between the removal of Solar Panels and Roof replacement, the time it took was less than 10 days, more closer to 7 days, to obtain a beautiful looking roof. The process was well managed in the sense that the site was kept clean, minimal disturbance to my neighbors, and well planned, communicated, and executed. I couldn't be happier.
At the end, I can genuinely say that I have made a friend. Ricardo Garcia is a truly kind, honest, and a personable guy who places his customers needs first while at the same time working hard to make an honest living.
THANK YOU Ricardo Garcia, APEX Roofing, and Staff. read more