Professional and excellent craftsmanship on the install of a new…read more water heater in tight quarters in the crawl space.

From the owner: I have been in the plumbing field for 50 years third generation plumber and my pride and expertise…read moreset me above others.

Have to hand it to this guy. my water heater quit and spilling water everywhere. even though he was…read morevery busy he said that he would make it out that night late but at least to see wahts going on and then go from there

My pipes froze and Nigel was there that morning to help despite having many other jobs…read moresimultaneously. He and his team wrapped my pipes with foam and insulation. I have used A-1 Rooter since 2022, and have never been disappointed. Excellent, professional service. The A-1 Rooter team does not disappoint. I recommend A-1 Rooter highly.

Did not stand behind their work. Removed the toilet to fix a partial clog. Verbally guaranteed the…read morework. They did not replace the toilet properly resulting in leaking that required a second service call for which they charged full price. When I requested a more reasonable charge I was threatened with a lien against my property. I don't recommend them and we won't be return customers.

I reached out to Bluebird Services for a whole-home filtration install and provided system details…read moreand site photos as requested. After multiple follow-ups over the course of nearly a month, I received no meaningful communication or estimate. When they finally responded, it was only to say they hadn't forgotten about me and that they were "extremely busy," with no timeline, no quote, and no proactive update during the weeks of silence. Being led to believe a quote was coming, then essentially being forgotten about and dismissed, is frustrating and unprofessional--especially when a simple update could have been sent much earlier. I understand companies get busy, but communication matters. Unfortunately, this experience showed a lack of follow-through and respect for a potential customer's time. I would not recommend based on responsiveness alone.

The initial "service" charge of $200 does not include any service at all. This fee is assessed for…read morethe plumber to make an estimate for your repair. In our case, this took 10 minutes to complete. When I received the estimate, I was shocked! They were going to charge over $600 to fix a slight bathroom sink drip and over $500 for a external drain leak. In total, the bill would have been over $1,200. That is without the initial "service" charge. A new faucet, similar to the one that needed to be repaired can be purchase for under $100. I declined the estimate, but still was charged for the "service" fee. I would recommend finding another plumbing company.

On 11/25/20 we woke up to discover our furnace needed to be repaired. I went to their location to…read moreget someone to come look at the furnace and replace/repair it ASAP. They said that they would dispatch their next available employee. About 20 minutes after leaving their location, they called me and said that there was nothing they could do because they were too busy and I was not a current customer. Apparently, having absolutely no heat in the middle of November in Colorado is not enough of an emergency for them to send someone. I guess the one thing to be thankful for this Thanksgiving is that, so far, the temperature has not dipped to too cold, yet. This is one of the reasons why I do not shop locally.

For all those who wonder what reviews to trust, I can personally attest that Masterworks Mechanical…read morehas undergone a radical transformation in the past few years, with new, amazing owners and dispatch staff. We have used their services several times with our business, & have nothing but good things to say! They have always been quick, super friendly, and very competent - always going the extra mile, with a smile. The dispatch department is recently new, and also very courteous. I have also personally witnessed the new owners foster teamwork among their employees, and taking great care of them, which speaks volume for their integrity. Prices are reflective of this area, but I would rather support a family that stands behind its services & products, than a large chain that pays no personal attention to customers. I encourage you to give them a try - you will not be disappointed!

We had them come run a snake for a backed up toilet. They charged us $620.00. Five days later the…read moretoilet was back up again. I called to let them know, she said it would be a 49 dollar upfront call out fee and then the cost of the job. I asked her isn't there a warranty? she told me they don't usually warranty that because it can clog up do to anything . I think this is a terrible way to do business.

Showed up same day I called to do multiple repairs. Very professional and fast quality service…read more Highly recommend.

We had a bad water break, Lane was very fast. He was professional , helpful and friendly. We will…read morecall him for all of plumbing needs moving forward.

Paul is terrific! When I heard he started his business, I didn't really think we would need him…read more We have various people we've called on for work in the house, repairs, etc Boy, was I wrong!!! Paul really can do everything we can think of to throw at him. We called Paul when we had lights go out in our 30' ceiling. In his first call, he replaced all our ceiling lights and straightened out a ceiling light fixture that no one could get to stay in place despite multiple attempts over the last 5 years. Then he serviced our plumbed in humidifiers, straightened our kitchen cabinet doors, rebuilding one that was coming apart, fixed a subwoofer in our Sprinter RV, replaced broken and missing window valences and helped us remove and dispose of a couch. He is now servicing our boat outboard and hydraulic steering and has consulted with our next door neighbor on a Nest thermostat system installation I think that's it at the moment. We are now noticing all of the little repair jobs around the house and have yet to find something he can't handle, but we will keep trying

Paul is great to work with. He really listens in detail to what his clients want, takes great care…read moreto get it done right, and is just SO helpful in general! He is great to have around. Two thumbs up!