I reached out to Bluebird Services for a whole-home filtration install and provided system details and site photos as requested. After multiple follow-ups over the course of nearly a month, I received no meaningful communication or estimate.
When they finally responded, it was only to say they hadn't forgotten about me and that they were "extremely busy," with no timeline, no quote, and no proactive update during the weeks of silence.
Being led to believe a quote was coming, then essentially being forgotten about and dismissed, is frustrating and unprofessional--especially when a simple update could have been sent much earlier. I understand companies get busy, but communication matters. Unfortunately, this experience showed a lack of follow-through and respect for a potential customer's time.
I would not recommend based on responsiveness alone. read more