I can't believe it's taken me this long to leave a review. Shawn and his crew have been taking care of my vehicles for almost 16 years now. Every vehicle I've owned has been ceramic coated and treated with their glass protection service to keep the windows spotless and crystal clear -- especially during those crazy downpours. Well today, I took my new puppy to the vet for the first time... and she had explosive diarrhea all over the backseat of my brand new F250. I cleaned up as much as I could, but the truck still smelled terrible and the seats were soaked. Definitely not how you want your brand new vehicle smelling. I gave Shawn a call and he got me in the same day. Huge thanks to him -- not only for being such a kind person, but for being willing to take on that disaster with basically no notice. Their work blows me away every single time. I won't say they're cheap... but they're absolutely worth every penny. read more

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Shawn and his guys have done nothing but excellent work on my cars. Brought him a truck that most said I'd be better off repainting. Shawn took 1 look at it and said I can help. They not only brought it back to life but the attention to detail on the suspension and wheels and places hard to see are like no detail shop I've ever been to. If you truly want someone who is looking to give you the most paint protection and to really care about your investment then Shawn and his guys are your best option. read more

Great service and great product. Bought my wife a bright red 2022 Nissan Frontier. Got the top ceramic coating. It now looks better than a new one on the showroom floor. Thanks to Sean and DeJean. Real pros and great guys... read more

The PPF they installed on my car start peeling after 3 weeks. I contacted Shawn many times through messages ( he never pick up the phone ) i left voicemails, I left messages to the front office lady ..... never get back to me and they never fixed the problem ! I paid a lot of money for the job and I feel scammed! Never thrust this guy !!!!!! read more

I brought in a freshly purchased C7 Corvette from the dealership straight to Shawn for his concours detailing service. I couldn't be happier with the results. Great service! read more

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Ceramic coating is amazing...even more amazing is the paint restoration on a car covered in hard water stains. Looks like new! I couldn't be more pleased. I highly recommend APE. read more

I've been a customer now for well over 4 years. The owner Shawn is knowledgeable, upfront and honest about the care and maintenance needed (as well as the extras I may not need but might want) for all of the vehicles I've had. Recently Shawn Up-sold me on this external glass treatment called glassparency that's said to force water and mud to bead off of your glass to keep your line of sight and vision clear... it even comes with a warranty.... I was honestly skeptical. I'm damn glad I listened. The stuff works like a dream. I drive a lifted 4 door Jeep that I regularly wheel and take mudding, Shawn was right... NOTHING stuck to the glass! Nothing! The mud stuck to the paint and the stickers I had on the Jeep but not to the treated glass. This just reaffirmed that the man was honest and not some snake oil peddling salesman. You've got a customer for life! read more

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DO NOT TAKE YOUR CAR HERE! If I could give 0 stars I would. What was promised was not delivered. Our car needed an intense cleaning inside & out. As a result they increased the price to over $800. The car was to be done in 1 day but was not"ready" until 2 1/2 days later. There is no shop, they are renting space in a warehouse. Picking up our car the outside polish was not rubbed in in places with drips of something brown in different spots. They never cleaned the inside of the convertible top, & didn't touch the trunk! They used so much water to clean the carpets the mats were dripping & condensation on the windows lasted for days. No one was there to address these issues on pick up & no response when I reached out to this business. They claim this is luxury cleaning but it's a scam-don't be fooled!! read more

Awful people! non existent customer service, no one answers the phones or return messages let alone reply to an email or website inquiry 1000/10 do not recommend this faulty business read more

They brought life back to a ten year old truck. Attention to detail is what this shop does best, especially with my leather seats which needed some love. I had the full detail in/out and for the time they spent and how it turned out, the price seemed fair (about $400). I plan to treat my truck to this place on a regular basis after this experience. read more

DO NOT TAKE YOUR VEHICLE HERE! THIS IS MY EMAIL TO THE OWNER. NEVER HEARD FROM HIM. PLEASE READ EVEN THOUGH IT IS LONG. WE HAVE TO STOP BRINGING OUR BUSINESS TO THESE ESTABLISHMENTS!! I was at the your shop on Saturday, 4/17. I requested your Stage 3 package. When I arrived a gentlemen came out and assessed my car. He said my paint was contaminated, may be using the wrong word, but basically it needed to be treated to correct the problem. He said an extra hour labor. I live at The Sea Ranch, off highway 1 so I knew the salt air may be affecting the paint. It is one of the reason I wanted my car fully detailed. I dropped the car off at 11:30. I arrived to pick it up at 5. My car was still being worked on. He said another 10-15 minutes. He had the outer windows to do and then the Sealant. As I am walking around my car there is dust on every surface so thick I could drag my finger across any service and see it on my finger. Since the Sealant had not been applied yet, I was wondering how logical is it to put a sealant on a car with dust all over it. Not to mention I just paid extra to have the paint treated. I asked the man in charge of your garage why my car was full of dust. He said, "there is dust everywhere. " I waited the 10-15 minutes watching the outside windows get done, the tires treated, the sealant put on over the dust. I asked your office lady how long my car had been worked on. She said from drop off to when I arrived except for a 1/2 hour lunch break (she could have said an hour lunch break). That is 51/2 - 6 hours of labor. I asked her why my car did not look like the 2 vehicles that were being detailed in the garage, which there was plenty of room to have my car worked on inside.......not getting dust all over it. The windshield on these vehicles alone made my windows look like they had not been cleaned in awhile. She said those vehicles were on a maintenance program. Maintenance?????? This is my first visit and my car looks nothing like those. On Tuesday, I took my car to another detail shop and asked them to evaluate my car for a service recommendation. He made his recommendation. When I told him what had just transpired with your shop, showing him the list of Stage 3 services I paid for along with the extra hours and money to restore the paint. He said I got the equivalent of a $55-$125 service you get at car wash facilities. I PAID $450. I drove home to The Sea Ranch on Wednesday. It was a few hours before dust when the sun is right on your windshield. I could not see anything out of my windows. I had to stop in Jenner to clean my windows before I started up the mountain. I have pictures and the detail shop agreed to document what he found when assessing my car. Before I post about my experience with APE, I would like to hear from the owner of this company. read more

Ape Luxury Auto Spa handles all my car detailing in Santa Rosa. They have done a ceramic coating on my new car and now it always looks so fresh and so clean. The best part about the paint correction and ceramic coat service is the car washes easily. They even educated me about how to properly wash it on my own. Sounds silly but there really is a proper way to wash it in between details if you want to avoid paint swirls and not using dirty sponges or water. read more

Unfortunately I had some previous auto damage that was supposed to be touched up with paint that never was. Upon bringing this to the owner's attention I never received a call back. A family member of mine also had a similar experience when he left two voicemails and several calls which were never returned. Decent work, but it was left unfinished and not returning a call to both customers after spending several grand is very unprofessional. As much as I would love to recommend them to anyone in the future, once the money exchanges hands it seems he wants nothing to do with his customer as this has now happened to me and someone else I know of. Unfortunate, but just stating the experience we have had. read more

I usually don't leave reviews, but they did such a great job on my vehicle, I'm impressed! Best customer service and detailing in town. I would highly recommend them. read more

Worth every dollar to come to A Perfect Experience Auto Detailing. They make cars look outstanding. Great car washes, details and ceramic coating. You need your car detailed while you're at work? They will come to you pick up your car and by the end of the day, your car will have a nice detail when you see your car. Recommended to go here. read more

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I have 3 kids and 4 dogs so I brought my 2007 Cadillac DTS in for a stage 3 detail. Shawn and His staff were friendly and met me at the door offering coffee and water. When I got my car back it looked better than when I bought it!! They really did an excellent job with the carpet and leather. I definitely recommend A Perfect Experience and will bring my car back again! read more

Why send out two text reminders to clean my car if when I get there the staff says they don't have time to do it? When making the appointment on the phone, the lady confirmed with the owner that they would look at it and clean it on the day of the appointment. I made sure my car was ready. I got off work early to drive in traffic for a half hour. I show up 10 minutes early and I was told they had not planned on cleaning my car. The staff gave the impression they would not be happy if they had to stay late. They were "closing in an hour and a half". The last thing I wanted was to have angry people staying late to clean my car and not doing a good job. So I told them I was leaving. The staff walked away unconcerned and did not continue calling the owner for direction. Nobody has tried to call me to reschedule or make anything right. I do not recommend APE Detailers for their unhelpful staff and miss-managed appointment system. I imagine this will translate badly into their work, but I did not get a chance to find out. read more

Shawn and crew always do an amazing job for me. They just recently detailed my truck prior to it going on the used sale market. It looks brand new and it's almost 20 years old. Their work will definitely attract potential buyers to it. I'll be back soon at APE Luxury Auto Spa to have my new car and motorhome detailed. Thank you APE! read more

Amazing work. Awesome auto detailing shop in Santa Rosa. Brought my 1 month old Dodge Charger here for a hand wash, paint correction, and a scratch resistant ceramic coating by Shawn's gtechniq products. My pictures are worth a thousand words. This is my choice Auto Spa. read more

APE Luxury Auto Spa - Not a swirl on it. Ceramic coat makes black look like Glass. - Auto Detailing Near Me - Santa Rosa, California

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You can not improve perfect. Absolutely fantastic! Recommended to anyone who wants the best job. read more

I had APE work on my "baby". It's a 2001 Miata SE. British racing green with a tan top. I thought I took great care of my car until I saw the extent of their services. They could bring it back to new condition if I wanted. I settled for a nice exterior and interior cleaning and detailing and was not disappointed. I will go back. read more

I researched about ceramic coatings for automobiles, and found Shawn on FB from a friends likes review.. I had just purchased a 2017 brand new VW Golf, which had lots of surface scratches from the day i picked it up from the dealer, also had a body problem that dealer had fixed at a body shop. That shop did a TERRIBLE job on bringing my Golf back to new. Shawn saw my problems on my Golf, he did a paint correction and put on a GTECHNIQ Crystal Serum Ultra ceramic coating on my VW Golf. It came out Amazing for what the car looked like when I picked it up new from dealership. APE did a Great job on my Golf. Its not a cheap process but well worth it. read more

My wife an I brought both our cars here for detailing and we were very impressed with the turnaround time and the final results. I asked Shawn and Christian a lot of questions prior to deciding on what packages and services to opt for, and they were extremely helpful and friendly throughout the process. If you really care about keeping your car looking brand new for years to come, I'd highly recommend checking these guys out. read more

Shawn is hands down FANTASTIC. Was so blown away that I told him and I'll tell you-- his customer service alone is worth $100. In addition to personally guiding me to his shop (as Apple Maps put me in the middle of downtown Santa Rosa (?!)), he walked me through what he was going to do and kept me abreast of all progress being made. The way he educated me about past cleanings as well as the condition of my car not only showed that yes-- he IS legit and the ONLY IDA certified retailer in the northern Bay Area-- but WOW is he passionate about what he does and is so upbeat! I felt like an absolute QUEEN while watching my car be transformed! WOW. I have literally never been happier with a company or a service rendered. You won't go wrong!!! See Shawn!!!! read more

I have taken my vehicle here twice and each time it is worth what I have paid. It is not cheap, but I would not have it any other way. You're not only paying for quality products but for a higher level touch and attention to detail. Shawn has a great team here and they take their time to get it right. Each time they have been professional and on time. My details took a full day but they provided a ride to and from if needed. I would definitely recommend them to my friends and family. Again this is not your $100 quick detail shop. This crew is worth every penny. Thank guys! Proud to drive away every time. read more

Shawn over at a perfect experience detail does awesome work ! He demonstrates why he is one of the top Detailers , very knowledgeable, very friendly . Whenever I've had questions or concerns ? He always has the answers . I highly recommend shawn & A perfect experience detail ! For all your vehicle apearance needs. read more

I somehow got connected to Shawn through Facebook and was impressed with his dedication and work ethic with all the auto detailing photos he would sometimes share on his personal page. My car needed some deep cleaning in the inside. I own two corgis and have 2 small children, so you can imagine the mess in the back seat. The pricing is fair and making an appointment was fairly easy-- prompt response within a couple hours for me. I will have to make an appointment for my husband's car to get it detailed. read more

Shawn is exactly where he needs to be in terms of what he does, but has the personality to go along with his business. He has given me back the confidence to trust someone in the auto industry again. I purchased a Range Rover Sport from a dealership who I gave less than 1 star survey. I had discovered a bird dropping that damaged the paint and 1 day after buying the car they attempted to remove it without any success. I was told to leave it alone and basically just live with it! That is when I searched for a detailer who was experienced with issues like this. Shawn returned my e-mail and phone calls within hours. After bringing my vehicle in not only did he say with confidence that he could fix it, but also discovered another flaw a subtle crack in the quarter panel! I was grateful for his finding and diagnosis, but it was extremely disappointing to buy a vehicle that was 90K with multiple issues. I left my vehicle with him for a week and when I returned he offered to meet me on Christmas day to pick it up! Now if that is not dedication to his business and outstanding customer service I do not know what is. He also offered to go to the dealership to talk with them about the findings and the work he did to correct it. Who on earth does this for a stranger? Shawn does. In the end I received the compensation for the work on the door and another dealership replaced the quarter panel. I am so grateful and thankful to Shawn and his staff to help give me the car I was supposed to buy. This is what a new vehicle should look like Shiny and New! I will continue to use him in the future and would 100% recommend him to anyone looking for vehicle transformation but most importantly excellent customer service! Thank you very much Shawn you are amazing!! read more

A perfect experience is just what it is, from the first phone call to finished vehicle! We used A Perfect Experience Auto Detail services for my commuter car and was treated with the best customer care and service. The initial inspection, appointment setup and quote was done at my work, on my break (by the owner of the company no less). He was timely and no nonsense with what he could do for my vehicles interior and exterior. The price was reasonable and fair for the amount of dirt and grime that needed to be taken care of. They even took the time to bag up personal belonging and owners Manuals in tidy ziplock bags! The car was picked up from my work and returned the same day looking brand new! Hands down the best of the best in auto detailing!! read more

The owner was pleasant but staff seamed untrained in working with the public. When I picked up my vehicle I had to point out multiple places on the vehicle where it wasn't cleaned well or they left polish on it. And after paying $350 they didn't even dress the plastic or vinyl on the vehicle. The roof racks weren't even cleaned. And after two months the interior still stinks from whatever chemical they cleaned it with. The leather seats weren't cleaned as well I have done them myself. So overall it was a very disappointing and upsetting experience...far from perfect. I would not recommend this place to anyone. I think I would have gotten better results buying the most expensive car wash available. read more

If you need your car detailed, Shawn at A Perfect Experience Auto Detail is the best around! :) - He was extremely flexible in accommodating my work schedule. - The price was excellent for what I requested which was a "basic detail", but there was nothing basic about it. My car was clean in places that I did not know existed. It looks brand new to me and smells brand new. While I thought this was the best detail I have ever had on my car, I knew he had the expertise and capacity to do much more than what I had budgeted for my car detail. He told me about EVERYTHING that could be done to make my car look literally like it just came off the lot. I know when the time comes for a supreme detail, I will be returning to him! Shawn is definitely an expert in his field. He is extremely friendly, professional and accommodating. And his work is top-notch. :) Thank you again, Shawn! I feel so good driving my car everyday and I owe that to you! read more

My experiences with APE Detail has been nothing but amazing. Shawn, the owner is very detailed oriented and takes a lot of pride in what he does. My car was a mess and he got it to look like new again. I was in absolute awe of how the inside and the outside looked. As a woman, I don't know much about cars or detailing but I trust my car in Shawn's hands. I would highly recommend APE Detail to all those who wants trusting hands to take care of their cars! read more

I needed the interior of my car detailed and they got me in the day I called and out the next. When I picked up the car the interior looked amazing and had a fresh smell. The owner is super nice and very accommodating. I will be going back for any auto detailing needs. read more

Shawn is your go-to-guy if you want your car looking and smelling like it came out of a new car lot. He is professional and absolutely knows what he is doing and talking about. I had Shawn come out on a random weekday to come appraise my SUV for some deep cleaning. We set a time that would be of convenience to the both of us and let me tell you, HE WAS ON TIME. First sign to a perfect experience I would say. He did some inspection on my vehicle, gave me a good price and continued inspecting it. When I asked what he was looking at, he pointed out some dings and scratch marks from shopping carts that I had not even noticed. He went into his truck, got some stuff out to remove those scratches and they were GONE! I was amazed by how detailed oriented he was. Later in the week, he called to follow-up. One of the best local business practices I have come accross in while! read more

I was basically a walk-in, saw their website last minute after buying a new 4runner. These guys are awesome! They not only did a phenomenal job cleaning my 4runner. They went as far as making sure i had a ride back. My ride is like NEW. You get what you pay for with these guys but much much more. Shawn did a full inspection and showed me paint correction errors and gave me some tips. Chris the detailer worked late making sure the job got done in time. These guys are on a whole different level. I had to make a yelp account just so i can give them a review. read more

Shawn's attention to detail, and customer service is exceptional. Due to the wear and tear of car washes, snow, salt, and traveling across the country. I had Shawn do a paint correction. He showed me a before and after picture of what my paint looked like to now. My car looks even better than when I bought it. I highly recommend you go see Shawn. read more

Shawn just finished up one of our company vehicles (construction, so you can imagine how bad it was) and I must say it came out WAY better then I had expected. Shawn was very accommodating and professional. He truly went above and beyond to make sure I was happy with the end result. I would defiantly recommend this company for your vehicle detailing. Thank you Shawn and staff, I am one happy gal. I know you had your work cut out for you and you totally stepped up to the plate. Wish you lots of success. read more

Shady business practices! Purchased 3 gift certificates from him over a year ago. After him not returning calls to schedule, when I finally made appointments (8+ months later) he didn't show! He has said he will refund the money and now will not return calls to follow thru. Contacted better business bureau and small claims court, that is theft!! Steer clear! read more