I ran out of space to include this above, but we continued to have problems DURING the wedding…read more Four of the rooms were reserved under my mother-in-law's name because she was getting them for members of the wedding party. Both she and I went in in person to discuss this with the front desk. Yet, the night before the wedding, there were a group of our groomsmen left to try to negotiate with the front desk. The front desk insisted they could not put it on a card with someone's else's name, though this had been pre-arranged and the HI manager/staff never once mentioned that before. They insisted on getting credit cards from different people for each room. The next day, my mother in law had to go in to confirm once again that she wanted the rooms on her card (and give them a piece of her mind). We all agreed this must have been the most business ever done by this Holiday Inn and, unless they improve their management, I don't see them contiuing to get much more. (And, for the record, the guests who did get rooms and manage to stay without getting hassled, said the rooms were quite nice for the price.)

Stayed here for a gymnastics competition. Was only in the room for about 8 hours, 6.5 of them…read moresleeping but the room was very nice, clean, and comfortable. Big bathroom, nice work area, nice TV with regular Direct TV (no trapware). and a quiet heater. 2 pillows for each sleeping spot, one labeled soft one labeled firm. Bed was comfortable. Breakfast was great - cinnamon rolls, pancakes, eggs, muffins, cereal, juice, good coffee, sausage, ham, and hard boiled eggs. All free. Only complaint was the shower head. Lots of hot water but it was an adjustable head with 3 flow patterns, too hard, too soft, and WAY too soft. Small complaint though.

They are renovating the lobby & hallways here but not the rooms??? The hotel is older and lacks…read morecharging outlets in the rooms or more than one lamp. Everyone from 10 to 80 years of age has cell phones now. The rooms are tired with patched wallpaper and they are in desperate need of new carpets and new bedding. Staff is super nice and friendly which is why I gave them 3 stars. We are very disappointed. Update: Shower: shower spray does not adjust and continues to fall off shower arm. No shampoo, 2 tissues in the tissue box and no spare box. Table that holds coffee and tea is in need of serious cleaning If you need a handicap accessible room... do not come here.

For Grants, this is probably a nice place. The property looked like it had been used hard. A side…read moredoor was broken, as was the hot tub. Our room was marginally clean, and the bathroom looked like it had been given only a cursory cleaning. This was one of the more disappointing Holiday Inn Expresses I'd visited in some time, so much so we checked out a day early. Like the rest of town, it looked like it had seen better days.

Good, clean, basic accommodation, greatly enhanced by one of the employees…read more From check in to check out, our party of four were incredibly impressed by the charming man at the front desk. He helped us navigate the area, recommended places to eat and was just an all around great guy. Robert is a real asset to this place. Some of the guests were a bit disrespectful, noisey in the corridors late at night and early in the morning. Our room was basic but nice and clean, breakfast was decent. Grants doesn't have too many options for places to stay, I doubt there's any better than this.

Cleanliness needs improvement. To have the toilet and television functioning would be an…read moreimprovement. My stay was horrible. Very uncomfortable. I've sent Helen the manager of this hotel multiple emails regarding a complete refund. I haven't received a response. $120 stay and I couldn't even take a shower. Come on Helen level up.

If you're looking for a place to stay along I-40 Do yourself a favor and drive to Gallup or stop at…read moreRoute 66 before. The tub was nasty. Carpeting is at least 50 years old. Pool hasn't worked in years. Casino side, just count on losing. But don't take my word for it. Make your own decision.

Stopped here very impromptu and I have mixed feelings. The…read morefront desk was fantastic. The casino was nice, the room left so much to be desired and the restaurant... service was definitely off. We waited 9 minutes for hostess to seat us. I had the Indian taco and it was fantastic. Their chips and salsa were not worth the calories tho.

Safety concerns. I do Not recommend staying. They need to…read morefix their doors. Outside key reader does not work. Staff propped it open with a rock. Room door had to be forced open and closed. Would not latch unless forced. Complaint has been met with "I'll call you back", which has not happened. Bare outlet plug in room. Terrible smell throughout the first floor. Should you wall on carpet without shoes? I do not recommend it. Pictures being added. Fake plant in hall had about 7 layers of dust.

The Quality Inn is a good choice if you need a place in Grant's, NM. It is a reasonable distance…read morefrom both the rail tracks and Interstate 40. The hotel itself is well taken care of, has 2 stories of rooms off an inside corridor. There is a fitness room, indoor pool and a breakfast lobby that serves 0630 to 0930. Checkout at 1100. The staff I interacted with were friendly, professional and knowledgeable. Our room was large, clean with a full bath, coffee maker, fridge and microwave. Good free WiFi.

Clean. Rooms are large. Plenty hot water. Tv offered many shows and movies. No bathing soap or…read moreshampoo in bathroom. Also on one small trash can in bathroom.

If you're going to stay, make sure you're strapped so you don't feel as unsafe. I checked in…read moreWednesday night with my 2 daughters while heading east from Southern California. The hotel was very careful on Hotels.com to make it look like the rooms were not on the outside of the hotel, I absolutely would have chosen somewhere else had I known the doors to the rooms were not inside the hotel. I feel like this was intentional so they automatically lose a star for that. I genuinely only stayed here because I didn't want to stay in Albuquerque, thinking it would be safer outside of there. We checked in late, like 9:15pm or so. The lady at the front desk was so friendly and sweet that she deserves 5 stars. The lobby area was clean, and so was the outside of the hotel. The room was fine, it was basic but clean. The bedding was clean and so were the walls. The ac did not work very well, so that kind of sucked but I can deal with it since we weren't staying a significant amount of time here and it wasn't insanely hot. The problem lies in the area of the hotel and the clientele that stays here. In the parking lot there's people just sitting on parking blocks smoking and staring, lots of people walking the halls so all you see is shadows of people walking past your window which is a little unsettling when you have 2 kids with you. Definitely wouldn't recommend staying here unless you're cool with sketchy people going past your room all evening.

This was a great spot to stop for the night. Ron was an attentive host who made sure I knew all the…read moregood spots for food and scenic views. When I asked about a place to watch sunset he enthusiastically grabbed a map and explained how to get to the Sandstone Bluffs, which was absolutely perfect and just what I wanted. The room had a microwave and mini-fridge, and the towels felt new and surprisingly fluffy for an inexpensive motel. The signage is very retro-Route 66, which I love. The place needs a little work, but it looked like renovations were in progress; they were working on the front office while I was there. (That's always a good sign to me, when I see an investment being made in a property) This *is* an old school motel, but as long as your expectations are reasonable you'll be satisfied.

Reasonable price. Friendly check-in. Takes dogs. An old Route 66 retro motel, than is frayed and…read moretired, yet is now getting a new lease on life, and is a perfectly welcoming and comfortable place for the budget conscious to stay. The room didn't smell or seem funky, and was clearly cleaner than those in some of the big boy chain motels off Interstate 40. Plush new towels, expertly folded. The Princess Queen was throughly satisfied with the accommodations. She gives it a four-paws-up, which, due to unregrettable anatomical limitations, equates to 4 Stars. Were she a male, she might have been able to give the South West Motel a 5-Star review, but that's another journey.

This sweet, eclectic, and quiet stay was merely a place for my SO and I to rest our heads before…read moremaking the final leg drive home to Los Angeles from NM. As soon as I booked on Expedia they reached out, had me fill out the appropriate forms for liabilities, and made sure I was ready upon arrival. The staff I spoke to was very kind, patient, and helpful. He seemed to speak the language of the exhausted traveler, and was helpful with recommending local bites nearby. Our room was adorable and had a vintage feel to it. There was a minifridge set up with some refreshments (but enough room for our own things to still fit). The tub was a little confusing between ice cold and hot, but drawing a bath was a breeze. I love that they had dark towels for make-up removal vs just white washcloths. *I personally travel with my own, but I know it sucks to ruin a good towel with makeup. The bed was a decent balance between firm and soft. The room was silent besides the room AC. We didn't have to worry about our car, parking, or anything really which was an extra comfort. There are signs about golf balls potentially hitting the cars - they won't. I wish we had more time to wander around and really enjoy the property but now I know where to head to when we return. =)

Came into town to help a friend celebrate his retirement. Since the ceremony/party was at the…read morehotel, I decided to stay here for the duration of my visit. We had several friends do the same, so it was nice to hang out in seating area on the lawn and catch up. The room is pretty basic but comfortable. Large bed, mini fridge, dresser... all of the basic amenities you would need. They also have some snacks and items in the fridge for purchase. It does make it confusing when you bring in your own stuff, but I managed :) Staff here is great, accomodating and very friendly. What sells me on this place is the location. Situated on a golf course, the views are great and if are up early enough you can see the hot air balloons. The hotel is set back from the main street so for the most part, it's a very quiet area. (I say most part because you do get the occasional tee time announcement over the loud speaker but it wasn't bad). You are also close to a lot of restaurants and shopping. Getting into the city is also easy, maybe 20-30 minutes away. So... the real question. Would I stay here again? If I am traveling solo or with my wife, yes. As a family, probably not. I am not sure what other room styles they have but with no microwave and only a mini fridge, I need something larger for the family.

New Mexico 01-2024 Shaffer Hotel in city of Mountaire. There is a lot of hiking and day trip…read moreopportunities just steps away from this gorgeous sun drenched little burg. But today it was cold as a Wells Digger Butt. Only 6 degrees. We stopped at the Shaffer Hotel which shares a building with the restaurant and according to signage a ghost or 2. The waitress was very nice. The interior design was very eclectic and extremely Southwestern busy...I ordered a Iced tea With lemon And BLT on toast with French fries Tony ordered a Iced tea also with a burger. Our food was very good. Definitely will go back if ever in the area. Highly recommend for toy to check it out, it's awesome!!!

I rented a suite for several months while my homestead was being built.Very clean, amazing prices,…read morefriendly staff.

To our surprise, an unscheduled stop, this was a nice clean place to stay. Rooms clean and modern.read more

Left Kingman, AZ area at 7 pm with sister and bro in law, trying to get to central…read moreKS before my dear mother passed away. Was going to drive straight through, but got the call in Flagstaff she was gone. We were tired, grief stricken and frustrated so we decided there was no sense in driving straight through so called ahead to Days Inn in Grants and secured two rooms with credit card. I told the girl we would be very late checking in and she said no problem. We arrived at 1:30 am and believe it or not, the last two room had already been rented. She had no explanation and at that point there was no fight left in us. We trudged back to the van and left but not before I let her know her mistake was inexcusable and Days Inn was officially off our list of places to stay. No stars for Days Inn.