They are renovating the lobby & hallways here but not the rooms??? The hotel is older and lacks…read morecharging outlets in the rooms or more than one lamp. Everyone from 10 to 80 years of age has cell phones now. The rooms are tired with patched wallpaper and they are in desperate need of new carpets and new bedding. Staff is super nice and friendly which is why I gave them 3 stars. We are very disappointed. Update: Shower: shower spray does not adjust and continues to fall off shower arm. No shampoo, 2 tissues in the tissue box and no spare box. Table that holds coffee and tea is in need of serious cleaning If you need a handicap accessible room... do not come here.

For Grants, this is probably a nice place. The property looked like it had been used hard. A side…read moredoor was broken, as was the hot tub. Our room was marginally clean, and the bathroom looked like it had been given only a cursory cleaning. This was one of the more disappointing Holiday Inn Expresses I'd visited in some time, so much so we checked out a day early. Like the rest of town, it looked like it had seen better days.

Cute lil get away but needs updating! Toilets so low need new updated tall ones, towels so thin…read morebeds uncomfortable restaurant awesome casino fun as usual!

The worst restaurant . The restaurant had one 2 party group when we went there. It took about an…read morehour to get our food. I ordered the Indian fry taco and my husband ordered the the green chili stew. His came out piping hot and it was delicious. MINE Indian fry bread taco was lukewarm, the beans were crunchy, the sauce was congealed to eat with it and the fry bread was soggy. The restaurant became busy about 45 minutes after we were waiting. After we got our food the all of a sudden, people began getting their food super quickly.

I ran out of space to include this above, but we continued to have problems DURING the wedding…read more Four of the rooms were reserved under my mother-in-law's name because she was getting them for members of the wedding party. Both she and I went in in person to discuss this with the front desk. Yet, the night before the wedding, there were a group of our groomsmen left to try to negotiate with the front desk. The front desk insisted they could not put it on a card with someone's else's name, though this had been pre-arranged and the HI manager/staff never once mentioned that before. They insisted on getting credit cards from different people for each room. The next day, my mother in law had to go in to confirm once again that she wanted the rooms on her card (and give them a piece of her mind). We all agreed this must have been the most business ever done by this Holiday Inn and, unless they improve their management, I don't see them contiuing to get much more. (And, for the record, the guests who did get rooms and manage to stay without getting hassled, said the rooms were quite nice for the price.)

Stayed here for a gymnastics competition. Was only in the room for about 8 hours, 6.5 of them…read moresleeping but the room was very nice, clean, and comfortable. Big bathroom, nice work area, nice TV with regular Direct TV (no trapware). and a quiet heater. 2 pillows for each sleeping spot, one labeled soft one labeled firm. Bed was comfortable. Breakfast was great - cinnamon rolls, pancakes, eggs, muffins, cereal, juice, good coffee, sausage, ham, and hard boiled eggs. All free. Only complaint was the shower head. Lots of hot water but it was an adjustable head with 3 flow patterns, too hard, too soft, and WAY too soft. Small complaint though.

This was a great spot to stop for the night. Ron was an attentive host who made sure I knew all the…read moregood spots for food and scenic views. When I asked about a place to watch sunset he enthusiastically grabbed a map and explained how to get to the Sandstone Bluffs, which was absolutely perfect and just what I wanted. The room had a microwave and mini-fridge, and the towels felt new and surprisingly fluffy for an inexpensive motel. The signage is very retro-Route 66, which I love. The place needs a little work, but it looked like renovations were in progress; they were working on the front office while I was there. (That's always a good sign to me, when I see an investment being made in a property) This *is* an old school motel, but as long as your expectations are reasonable you'll be satisfied.

Reasonable price. Friendly check-in. Takes dogs. An old Route 66 retro motel, than is frayed and…read moretired, yet is now getting a new lease on life, and is a perfectly welcoming and comfortable place for the budget conscious to stay. The room didn't smell or seem funky, and was clearly cleaner than those in some of the big boy chain motels off Interstate 40. Plush new towels, expertly folded. The Princess Queen was throughly satisfied with the accommodations. She gives it a four-paws-up, which, due to unregrettable anatomical limitations, equates to 4 Stars. Were she a male, she might have been able to give the South West Motel a 5-Star review, but that's another journey.

Such a beautiful location, and the food and drinks were amazing. We had some of the best ceviche…read moreand an amazing quesadilla with chorizo, and eggs. We had an amazing tour by my brother who works there as the bread chef. The farmer is gorgeous and the flowers amazing. They have an awesome resort and beautiful grounds. Planning my next trip for next year already and going to stay.

I was in town from Denver visiting for my nephew's graduation. We had reservations for a Friday…read moreevening. When we walked onto the patio and took in those sweeping views of the Sandias, I was ready to love this place. Los Poblanos has all the ingredients of a truly special dining experience: a gorgeous setting, a thoughtful farm-to-table ethos, and a menu that promises something above the ordinary. Which is exactly why the evening's annoying missteps were so disappointing. Service was well intentioned but unpolished. Our waiter seemed overwhelmed and, at times, unfamiliar with the menu -- a problem when guests are asking genuine questions about the food and wine. We ordered bread which came before our drinks were served. Wine service was inconsistent. I ordered an Albariño by the glass - 6 oz. My sister ordered the Cabernet listed on the menu as a recommended pairing for her entrée, priced at $11. After we placed our drink orders, the waiter returned to inform her that the menu price was incorrect -- the wine was actually $18. She agreed to proceed. He then asked whether she wanted "a half glass or a full glass," which is an oddly imprecise question at a restaurant whose menu specifies pours in 3, 6, and 9 oz increments. She said half glass. What arrived was 3 oz of wine in a small serving carafe, which the waiter simply poured into her glass -- no bottle presented, no taste offered. My own Albariño, by contrast, was brought to the table in the bottle with a proper taste before pouring. The disparity in service between the two of us was striking. A simple, clear statement -- "3 oz of this wine is $18, not $11; would you still like it?" -- would have resolved everything cleanly. Instead, the vague "half or full glass" framing left my sister without the information she needed to make an informed choice. For what it's worth, the wine itself was extraordinarily tannic -- borderline undrinkable -- and I would have sent it back. My nephew ordered a top shelf whiskey. The waiter told him "we don't have that". My nephew said "it's on your menu" to which the waiter responded "oh, let me check on that". There seemed to be too many instances of the waiter running back to the bar to check on stuff. Anyway, it was available. The waiter apologized. We ordered the bread which was served before our drinks arrived. Food took about an hour which is fine - I don't have an issue with that but during that time we never saw the waiter again. I ordered the soup of the day - potato and leek which was delicious. Followed by the blackberry salad, which was my main course. Both arrived simultaneously, with the salad placed in front of me and the soup set to the side as an afterthought. At a restaurant at this price point, the expectation that soup precedes salad is not an eccentricity -- it is simply correct service. When I expressed my surprise, the servers seemed genuinely puzzled, which suggests this may be a training gap rather than an isolated incident. As for the salad itself -- it was pleasant, but pleasant is not enough here. The blackberry salad was the kind of thing you might enjoy at a well-run casual chain: competently assembled, inoffensive, and forgettable. At a farm-to-table restaurant with access to exceptional local ingredients, I expect the plate to reflect that -- more intentional presentation, more layered flavors, something that is more elevated than what was presented. This one didn't. The gap between the setting and what landed on the table was wider than it should have been. My sister and nephews ordered the filet mignon and rib eye. Both arrived pre-sliced -- a presentation trend that has made its way into fine dining, though one that divides opinion. My concern, beyond personal preference, is practical: sliced meat loses heat faster, and at roughly $80 per entrée, guests should receive their steak in the condition that best showcases it. The quality was good, not exceptional. Los Poblanos is a restaurant with genuine promise and a setting that few can match. The concept is right; the execution needs work. The issues I encountered -- inconsistent wine service, course sequencing, and a discombobulated waiter-- are not kitchen problems. They are fixable. I hope the restaurant takes that seriously, because the bones here are excellent and the experience should be too.

Affordable and Comfortable Stay Near Old Town Albuquerque - With a Few Caveats…read more We stayed at Sandia Peak Inn - Old Town ABQ (a Howard Johnson by Wyndham), and I'll start by saying this: the price was definitely right. While it's not a luxury hotel, we more than got our money's worth, and I'll give an honest, balanced review. One of the main reasons we chose this property was the availability of EV charging. They offer both a J1772 and a Tesla destination charger, with a $10 nightly fee to use them. That was a great convenience and worked without issue. We booked the accessible oversized king room, which was very spacious, nicely decorated, and included a comfortable bed. We thought it had a sofa but found a day bed instead. The room also featured a small work table and a nice easy chair--well equipped for a short stay. The parking lot is tight, with narrow spaces and limited room, but our reserved EV charging spot helped avoid problems. Breakfast was modest but acceptable. There was a waffle maker, juice machine, coffee, peanut butter (the only visible protein), various breads, jams, and some overripe bananas. Vegetarian-friendly, but not very filling. One downside we experienced was related to smoking. Although our room was non-smoking, the moment I stepped outside in the morning, someone was smoking nearby. While I don't know how frequent this is, it would be preferable if the property were entirely smoke-free, especially near room entrances. The neighborhood felt like classic Old Town Albuquerque. I didn't feel unsafe, but I wouldn't recommend walking the area late at night. The exterior of the property has been nicely styled with Southwestern décor, which adds charm despite the budget-conscious operations. In short: everything wasn't perfect, but it all worked--and for the price, we walked away satisfied.

I made a reservation to stay at this hotel a couple of months ago, intending to stay there this…read moremonth, attracted by the fact that they have a charger for electric vehicles. I did not notice until I had finalized it that the date of the reservation was incorrectly entered to be the very evening that I was placing the reservation. I'm not sure how this error occurred, and as far as I'm concerned, how it happened is irrelevant. I called them immediately to inform them of the error, and to ask them to change the reservation to the date that I actually wanted, calling both the corporate 800 number, and the local reception desk. Both refused to help me, saying that changes in reservations must be made at least 72 hours prior to the anticipated arrival time. I pointed out that I only made the reservation three minutes ago, so meeting their 72 hour rule was obviously physically impossible. Now, I understand the reason for such a rule, and when it comes to a reservation made three months ago, or even three weeks ago, it seems perfectly reasonable. However, it is not reasonable for a reservation made three minutes ago. They were not persuaded, and refused to change the reservation for me. They made $200 from my innocent error. It's certainly my position that it would have been not only reasonable customer service, but wise business practice to help me correct my reservation error. It would have cost them absolutely nothing, and they would have kept my business and my good will. I wrote a review similar to this one on Google, and the owner, himself, answered me in a very nasty fashion, reminding me that it was 100% my error, and their 72 hour rule was clearly stated on their website, adding that I needed to accept responsibility for my errors, and stop blaming others. I would never stay here after being treated so rudely, and losing $200 to them. I encourage you to avoid them, as well. Their competitor, Hotel Mesa Albuquerque Midtown, offers nicer rooms and free car charging.

My husband and I came to Belen, NM to visit my family. We stayed at the Baymont Hotel for a week,…read moreand we can't say enough good things about this place. The rooms are nice and clean, and they have a large television, a microwave, a mini fridge, an iron, blow dryer, etc.. every morning there's a wonderful breakfast buffet, complete with eggs, biscuits, country gravy, assorted breakfast meats, cereals, yogurts, bagels, muffins, bread to toast, lots of coffee, real cream, as well as flavored non dairy creamers, juices, plenty of toppings for the waffles, peanut butter, jellies, etc.. you will NOT go hungry! In the evening, they have freshly baked chocolate chip cookies. The staff is friendly and accommodating. One of my favorite features was that the shower had a handheld shower head, which is rare, and great water pressure, especially considering all of the other guests using the water for showering, etc.. All in all, the next time we return to Belen, we are DEFINITELY staying here again! We loved our time here!

I was advised that the Baymont in Belen was the only hotel to stay in Belen that was good. For a…read morehotel in a small town it was well appointed, clean, comfortable, and well maintained. I had a first floor room but it was still quiet. Breakfast was fine. The typical free hotel breakfast. Heavy on carbs. But don't tarry. Breakfast, is picked up by 9 am. No late comers.

Good, clean, basic accommodation, greatly enhanced by one of the employees…read more From check in to check out, our party of four were incredibly impressed by the charming man at the front desk. He helped us navigate the area, recommended places to eat and was just an all around great guy. Robert is a real asset to this place. Some of the guests were a bit disrespectful, noisey in the corridors late at night and early in the morning. Our room was basic but nice and clean, breakfast was decent. Grants doesn't have too many options for places to stay, I doubt there's any better than this.

I can say I was honestly impressed! Good service, VERY comfortable beds and pillows... breakfast in…read morethe morning!

Clean. Rooms are large. Plenty hot water. Tv offered many shows and movies. No bathing soap or…read moreshampoo in bathroom. Also on one small trash can in bathroom.

If you're going to stay, make sure you're strapped so you don't feel as unsafe. I checked in…read moreWednesday night with my 2 daughters while heading east from Southern California. The hotel was very careful on Hotels.com to make it look like the rooms were not on the outside of the hotel, I absolutely would have chosen somewhere else had I known the doors to the rooms were not inside the hotel. I feel like this was intentional so they automatically lose a star for that. I genuinely only stayed here because I didn't want to stay in Albuquerque, thinking it would be safer outside of there. We checked in late, like 9:15pm or so. The lady at the front desk was so friendly and sweet that she deserves 5 stars. The lobby area was clean, and so was the outside of the hotel. The room was fine, it was basic but clean. The bedding was clean and so were the walls. The ac did not work very well, so that kind of sucked but I can deal with it since we weren't staying a significant amount of time here and it wasn't insanely hot. The problem lies in the area of the hotel and the clientele that stays here. In the parking lot there's people just sitting on parking blocks smoking and staring, lots of people walking the halls so all you see is shadows of people walking past your window which is a little unsettling when you have 2 kids with you. Definitely wouldn't recommend staying here unless you're cool with sketchy people going past your room all evening.

The Quality Inn is a good choice if you need a place in Grant's, NM. It is a reasonable distance…read morefrom both the rail tracks and Interstate 40. The hotel itself is well taken care of, has 2 stories of rooms off an inside corridor. There is a fitness room, indoor pool and a breakfast lobby that serves 0630 to 0930. Checkout at 1100. The staff I interacted with were friendly, professional and knowledgeable. Our room was large, clean with a full bath, coffee maker, fridge and microwave. Good free WiFi.

Safety concerns. I do Not recommend staying. They need to…read morefix their doors. Outside key reader does not work. Staff propped it open with a rock. Room door had to be forced open and closed. Would not latch unless forced. Complaint has been met with "I'll call you back", which has not happened. Bare outlet plug in room. Terrible smell throughout the first floor. Should you wall on carpet without shoes? I do not recommend it. Pictures being added. Fake plant in hall had about 7 layers of dust.