I had a very good experience at this auto parts store. They quickly verified the correct part for…read moremy vehicle and there was not a long wait time to get the part. There was no pressure or upselling, just straightforward, professional service. I'd definitely recommend this store to anyone looking for auto parts!

Beware of scam artist here it's a old saying that say I don't give 2 F's well guess what they don't…read moregive 8 F's at this place they will rip you off real quick. I payed for used motor on 2-23-26 they told me they deliver same or next day they delivered 6 days later and never called me once to communicate. I went there for refund then they walk me to the back and said we pulling your motor now out this car I said you'll not giving me this motor they assured they were they even cranked the car. They did deliver the motor that same day but a motor my mechanic shop could even start. I called them they said the motor didn't come out that car but instead out another car from his brother shop. I never been or heard of his brother not once. They cost me 800 dollars labor for having a motor installed that never worked because they lied. I wouldn't buy a door handle from these crooks anymore they no good here at for less auto on Cullen blvd. Yes this is the exact place I'm speaking of 100% sure of that.

They will not honor their warranty. They promise that their engines/transmissions are inspected and…read morecovered by a 5 year warranty. The transmission they sent me was actually in worse shape than the one I took out. When I called to start the warranty process they sent me to a voicemail and my call was never answered. I emailed, I texted the sales rep directly, all with no response. Now the number is "temporarily unavailable". They obviously have no interest in honoring their warranty.

I purchased an engine with 74k miles for my 94 Lexus ES300 from Tony in California for $850. I was…read moreconvinced it was a good buy because they offered a 3 years warranty, condition-tested, excellent-good to go, quality- A Grade. It was a Lie because, the engine is defective. I purchased it on September 28, 2022 and installed in October by a certified Mechanic. Once installed the engine kept overheating. My Mechanic checked into further only to discover a ruptured coolant intake manifold hose. Once the repair was completed my Mechanic informed me that the engine had history of overheating. I though that the replace hose was going to solve the problem but, it did not. The engine continued to overheat and finally my Mechanic said it wasn't worth the cost because the engine was defective. I contacted usedengineslocator in October and followed the return policy for my Warranty. It is March 28, 2023 and I've been calling every week but, nobody answers my calls nor my emails. I did talk to a person named Mark who said he was the Manager and would take care of the problem that, was in January 2023. I placed my faith in this transaction only to be "scammed" by a shady business. I was told that the salesperson Tony in California has passed away so, I guess usedebgineslocator "do not" honor transaction made from another State. The engine was sent from California since I live in Glendale, Arizona next to Phoenix. I am "very disappointed" with this establishment. It is businesses like this one that caused undue hardship on people. I am a retired active duty Air Force member and Disabled Veteran. I invested a lot of money $5000 into my 94 Lexus to restore and now I have it sitting wasting away thanks to 'usedengineslocators'. I have much regret for doing business with this Establishment. It is now March 28, 2023 and still haven't heard a word from usedengineslocator. Good Luck if you decide to do business with these people. . . Samuel Esquivel Glendale, Arizona

I came to this o'Reilly for the first time to get an oil filter for changing oil. The lady staff…read morewas very friendly and helpful and directed me to the right section in a few seconds after I shared what I needed. It's nice that we can leave a bucket of old oil over there as they take care of them. When I do changing oil, I'll come by again! Keep up the good work! Cheers

Ani was great help she help me solve a problem other O'Reilly couldn't , great customer service !…read moreYou're awesome Ani!

Good cx service, good parts quality and very fair price I…read morehighly recommend this place

I reached out to enquire about a lift gate for my car. They advised they had it and would send me…read moresome pictures. The pictures they sent looked great and so I advised I wanted it and would come that weekend for it. They advised they would leave it on the car to avoid it getting damaged but to call when o was on my way and they would have it ready to collect. I called the day I was heading there and asked if they could have it removed ready for me arriving. I travelled over 3 hours to get there to find it was still not removed from the car. Since I was there I asked if I could view the part and was taken to see the lift gate. When I arrived it had scratches on it that had not been photographed but more concerning the inside was damaged, the interior panel was snapped and it was a mess. The representative that was with me says they could take something off for the damage since it wasn't as described. We got back to the office only to be told it was tough luck and that was the way the item would be sold. I was told that they don't usually supply the interior panel and all accessories are not normally included. This was totally contradictory to what I was told on the phone when I explained I was looking for a complete lift gate with hinges which they confirmed was what they were selling. Since I had rented a truck and driven so far I really had no choice but to take the item. The next representative then apologized for the condition and said he would take $50 off to cover my gas but the office manager told him absolutely not and to charge me full price. At this point I just wanted to get back on the road and get home. I then had to wait nearly 40 mins for my part which came down the yard balanced on the roof of a scrap car. When we loaded it into the truck I realized the wiring loom was damaged and cut in several places. At this point I'd had enough and asked if I can just have my money back as this item really wasn't as described. I was told "I don't think so but I'll need to deal with my other customers before we can discuss it but I'm not seeing the same issues you are". I looked in the office and seen it packed with customers and knew it would be a long wait. I made the decision that if they lacked so much integrity in describing and selling the part I wanted then my money was gone. So I cut my losses and just left. I should have read previous reviews and knew what to expect. But every bad review is simply let with a reply from the owner saying they are sorry for the experience and to call. But the owner was sat in the office next to all the issues I was having and never once tried to make it right. An extremely unprofessional organization who misrepresented the item they were selling and wouldn't make it right when I had invested in renting a truck and traveling over 380 miles for my part. I'd avoid at all costs going forward.

I came in today sad a little desperate I needed windshield wipers first I went to AutoZone next…read moredoor when I asked for help they said hell no... because of the rain... so I came here which I should've came here first anyway the guys inside were wonderful Jesus and Alon (tall guy with nice hair) ... they didn't even hesitate. In the rain, and cold... My wipers were not easy to remove by far but they were patient. They reassured me that it was OK and they got it done..... I had a really bad day so I truly appreciate them taking the time and patience to help me today. I hope they get the recognition they deserve!

Don't go on a Saturday. Only two employees handling the onslaught of customers. Avoid.read more

The manager knows what's he's talking about . Competitive pricing. Gives you options.read more

This place is a rip off. DO NOT GO HERE FOR YOUR TRANSMISSION NEEDS! They will charge you $795 to…read morediagnose your transmission. They are not transparent and will not provide any pictures of proof.

I had been having some issues and it was time for brakes. I called on a Friday, he walked me…read morethrough some options. I asked him about availability Saturday and he had me in and out from 8-1 with new brakes. Service was great, timing was great, pricing was great. I would definitely give them a call to compare pricing with other groups in the area.

I called and spoke to Brandon. Thus is the first time I have been thoroughly educated by a shop. I…read moreappreciate the time he took to explain my never for a second opinion. You don't get this often especially with the distrust of mechanics. Thank you Brandon again, I will be reaching out if services need to be done!

Nick and the team were more helpful than I anticipated. They didn't have what I came for but Nick…read morewasn't going to let me leave empty handed. He quickly walked me through an alternative solution and had me on my way. He was knowledgeable and accommodating. Hate to say it but I've come to expect average to below average service from auto parts stores. Not here. Great job O'Reilly! -Joe

If I could more than 5 stars I absolutely would! Beyond excellent service from this location! I…read morecame in needing to purchase a break light and asked if they could put it in for me. Although we had some trouble getting it open Tab, Miguel, and Jared went ABOVE AND BEYOND to help me. Even though it began to rain they didn't stop! Another young lady came out and kindly handed me an umbrella as well, unfortunately I wasn't able to get her name. But, this is an amazing location! Thank you guys so much for all your hard work and dedication!