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    AOA Performance Institute

    3.0 (2 reviews)
    Closed Closed

    Services - AOA Performance Institute

    Physical therapy

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    1 year ago

    Very caring physical therapists. Quality care and provide confidence that they can help with your problem.

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    2 years ago

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    ATI Physical Therapy

    ATI Physical Therapy

    3.5(2 reviews)
    1.7 mi

    The people here at this facility is what makes the difference. I've had a lot of PT in my life and…read morethis place is by far, my favorite because of Crystal and her employees. Crystal always asked what was bothering me the most and would always concentrate on my problem areas and was very thorough in making me feel better. She always listened to my concerns and worries and we would discuss a plan of action or would discuss better ways for me to cope with my injuries. I love this place so much that I drive from another town to get my physical therapy here with Crystal and her employees. Thank you Crystal for all of your help on my long journey to recovery!

    I had a spinal fusion and laminectomy in December 2023. When it was time to start PT, I chose ATI…read moreTherapy because of the great reviews and the proximity to my home. My FIRST therapist, Tojal, was awesome; she legitimately cared about my goals and how I felt. She truly listened to what I had to say and what was bothering me. However, I only had her for two weeks. Unfortunately, I wasn't told that she was moving until the front desk person said they needed to move my appointments around. I had to ask why and that is when I was told that Tojal was moving and that very day was her last day! I thought was pretty unprofessional and an extreme lack of communication on everyone's part. In the 2-3 months I was at ATI, I went through 3 therapists. On some days there wasn't even a Physical Therapist there...it was only the PT assistant; who I felt could have cared less about anything I was doing. The only therapist that I felt truly cared was my first therapist...after she left, I lost all confidence for ATI, as none of the other PTs listened to me or how I was feeling. If I was hurting and being pushed too hard, I voiced my concerns, but I felt like it went on deaf ears. There is absolutely no patient continuity. In addition, typically, when you walk into a place of business, you are greeted with a 'hello' and/or a smile. The girl at the front desk, never offered either. She wasn't very pleasant and came across extremely rude to not only me, but to other clients. I am unsure of other ATI facilities, however, the one in Mansfield needs a LOT of work. I am so disappointed with my experience there as I wanted and needed to reach some sort of goal after my lower back surgery; however, it did not happen. I asked to be discharged early. After being discharged, I sent an email voicing my concerns; never have I heard anything back from ATI.

    AOA Performance Institute - physicaltherapy - Updated May 2026

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