1. AOA Performance Institute

0

Mansfield, TX

Cancel

Open app

Search

AOA Performance Institute

3.0 (2 reviews)
Closed • 8:00 am - 5:00 pm

AOA Performance Institute Photos

You might also consider

Recommended Reviews - AOA Performance Institute

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Very caring physical therapists. Quality care and provide confidence that they can help with your problem.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

You might also consider

Verify this business for free

People searched for Physical Therapy 446 times last month within 15 miles of this business.

Verify this business

Arlington Orthopedic Associates

Arlington Orthopedic Associates

3.3(52 reviews)
1.4 mi

Dr. Hopkins has completed three surgeries on me the past year. He is very professional and knows…read morehow to perform procedures with very little scars.

I cannot express enough how incredibly frustrating and disappointing our experience with Arlington…read moreOrthopedics has been. The only positive thing I can say about this practice is that Dr. Rodriguez is an absolutely amazing doctor. He is knowledgeable, professional, and genuinely great at what he does. Unfortunately, the staff and care team surrounding him have made this one of the worst experiences we have EVER had with a medical provider. The level of disorganization, lack of communication, and complete disregard for patient needs is honestly unacceptable. Orders are repeatedly sent to the wrong locations, prescription orders are never sent as they should be, and trying to get anyone to correct these issues or provide even the most basic assistance is nearly impossible. These are not minor inconveniences. These are issues that directly impact a patient's ability to receive timely and appropriate medical care. Good luck trying to get someone on the phone. The care team line goes straight to voicemail, only for you to be told that the mailbox is full. When you attempt to call the main office for assistance, you are either hung up on or transferred right back to the same care team line that DOES NOT WORK. It is a never-ending cycle of being passed around with absolutely no resolution, accountability, or concern for the patient. What makes this experience even more upsetting is the complete lack of patient-focused care. There is no sense of urgency, no attention to detail, no willingness to help, and seemingly no understanding that patients are relying on this office to coordinate important aspects of their medical treatment. Patients should not have to repeatedly chase down prescriptions, track down orders, or practically beg someone to answer the phone and do their job. This is, without question, the worst experience we have ever had with a medical provider's staff. It is incredibly unfortunate because Dr. Rodriguez truly deserves better representation from the team supporting him. A great physician can only do so much when the people responsible for coordinating patient care consistently fail to follow through. No matter how wonderful a doctor may be, it is simply not worth being treated this poorly or having to fight this hard to receive basic medical assistance. I sincerely hope Dr. Rodriguez and the leadership at Arlington Orthopedics take these concerns seriously because the current level of service is unacceptable. Patients deserve to be heard, respected, and supported throughout their care, not ignored, dismissed, or left without answers. Dr. Rodriguez deserves five stars. Unfortunately, the experience with his staff and care team makes it incredibly difficult to recommend this practice to anyone.

Photos
Arlington Orthopedic Associates
Arlington Orthopedic Associates - Monthly check up.

Monthly check up.

Arlington Orthopedic Associates

See all

ATI Physical Therapy

ATI Physical Therapy

3.5(2 reviews)
1.7 mi

The people here at this facility is what makes the difference. I've had a lot of PT in my life and…read morethis place is by far, my favorite because of Crystal and her employees. Crystal always asked what was bothering me the most and would always concentrate on my problem areas and was very thorough in making me feel better. She always listened to my concerns and worries and we would discuss a plan of action or would discuss better ways for me to cope with my injuries. I love this place so much that I drive from another town to get my physical therapy here with Crystal and her employees. Thank you Crystal for all of your help on my long journey to recovery!

I had a spinal fusion and laminectomy in December 2023. When it was time to start PT, I chose ATI…read moreTherapy because of the great reviews and the proximity to my home. My FIRST therapist, Tojal, was awesome; she legitimately cared about my goals and how I felt. She truly listened to what I had to say and what was bothering me. However, I only had her for two weeks. Unfortunately, I wasn't told that she was moving until the front desk person said they needed to move my appointments around. I had to ask why and that is when I was told that Tojal was moving and that very day was her last day! I thought was pretty unprofessional and an extreme lack of communication on everyone's part. In the 2-3 months I was at ATI, I went through 3 therapists. On some days there wasn't even a Physical Therapist there...it was only the PT assistant; who I felt could have cared less about anything I was doing. The only therapist that I felt truly cared was my first therapist...after she left, I lost all confidence for ATI, as none of the other PTs listened to me or how I was feeling. If I was hurting and being pushed too hard, I voiced my concerns, but I felt like it went on deaf ears. There is absolutely no patient continuity. In addition, typically, when you walk into a place of business, you are greeted with a 'hello' and/or a smile. The girl at the front desk, never offered either. She wasn't very pleasant and came across extremely rude to not only me, but to other clients. I am unsure of other ATI facilities, however, the one in Mansfield needs a LOT of work. I am so disappointed with my experience there as I wanted and needed to reach some sort of goal after my lower back surgery; however, it did not happen. I asked to be discharged early. After being discharged, I sent an email voicing my concerns; never have I heard anything back from ATI.

AOA Performance Institute - physicaltherapy - Updated October 2026

Loading...
Loading...
Loading...