I went for a tour but the front door was locked and no one was there to greet me. Eventually after peaking through the window some guy older comes to the door and ask me what I needed. I told him I wanted to check it out. He acted put out as I interrupted his workout. He gave me a quick tour and did show me the gym so that was fine but the whole time members were staring at me. I got the feeling this was a private gym not looking for new members. I asked a few questions which he answered and left. I did not get a good vib from this place at all. Plus it was not very clean. Pass read more

A few months ago, a female rep of the Rogers/Elk River clubs (I believe it is Jennifer Mueller, who owns these clubs, as she fits the behavior description below) called and harassed me about signing up at another location (after multiple attempts to reach her or anyone at the Rogers location). She angrily quizzed me about where I live, how much I was paying, where I'd be working out, etc. I told her she was extremely inappropriate. Needless to say, I have avoided going to the Rogers or Elk River Clubs due to Jennifer's bizarre behavior. (I've since learned this is par for the course for her to be abusive to those who don't sign up with her. So she figures out ways to violate the Anytime policy of club reciprocity? I'm guessing that's going to be an issue for her with the franchisor). But despite not wanting to be around Jennifer, our local club is undergoing renovations so today I stopped at the Rogers club. Just now, I got an extremely rude email telling me they had done a "security sweep" (reviewed security footage) and threatened that I faced a cleaning fee or lock-out because I had violated some kind of shoe policy that required a change of shoes upon entering the club. Um, first, my shoes are new and clean and it was dry outside when I came in. Second, there was a male staff person onsite I interacted with who didn't tell me anything about such a policy. Third, this club isn't that clean anyway, so acting like anyone could ruin it by not changing shoes is a bit much (I spent years at a high-end club in Minnetonka that never raised an issue like this with members). Fourth, I was the only person (that I saw) who was wiping down each machine after I used it. I'm sure if I hadn't, Jennifer would have threatened me over that, too (by the way, I didn't even see any cleaning wipes at this location...I had to spray down paper towels to use). Finally, it is pretty sketchy that they just happened to decide to do a "security sweep" and suddenly noticed someone not changing shoes who they previously chastised for not signing up with them. From what I hear about Jennifer, she saw a name of someone entering the club who hadn't signed up with her, got mad, and watched video of me throughout the entire time I was there, looking for something to criticize. Has she yelled at all the people who didn't bother to wipe down machines? I'm betting not. Now, that's more of a hygiene issue than clean dry shoes. Retaliation much? Jennifer needs to get some training on how to effectively deal with the public. And maybe she needs to get some help with her issues, too. UPDATE: Now Jennifer is (on google reviews) denying all of this, denying any contact with me, and threatening to sue. Hilarious! Bring it, Jennifer. Discovery will be delicious! (some of her communications to me are captured in the screenshot below) read more

Anytime Fitness - some of the proof that Jennifer is lying about contacting me and hassling me about signing with another club - Gyms Near Me - Rogers, Minnesota

See all

Impossible to cancel Phone calls that last forever and wind up without membership being cancelled. Emails to cancel don't work. Talking to staff doesn't help. Avoid at all costs (they will take money from you after you are dead if you don't stop payment) read more

Horrible gym. Passive aggressive staff, that doesn't know to communicate with customers. The bathroom was a mess. Cardio equipment is old and outdated with treadmills that are cheap and not able to continue moving when weight is applied. Very few olympic plates for lifting. Would recommend going to snap fitness over this anytime in rogers. read more

Doesn't look like the shower has ever been cleaned. I would not recommend this anytime fitness to anyone looking to complete their fitness journey. I will be moving to planet fitness they have a clean showers. I couldn't shower before going back to work on today. This is unacceptable. read more

Anytime Fitness - Shower handicap accessible - Gyms Near Me - Rogers, Minnesota

Was coming here for a few weeks. SMH ‍ this gym is not clean at all. Bathrooms are always nasty and uncleaned. Every time I came to this gym everyone is always staring at me and my bf while we workout. Suddenly our key fob got disabled. We have not did anything wrong. They never discussed anything with us or give us a reason. We will not be returning to this gym ever again. Don't go to this gym!! read more

Awful location, owner is a greedy asshole that likes to turn your key fobs off with no notice or reasoning whatsoever! Good luck calling and trying to get an answer from anyone, they never return calls and are never there during office hours! Take your business elsewhere! read more

How about staffing so that most working people can actually see a staff person?! If you work a typical full time job and have any type of commute, you'll never be able to make the "Staffed Hours". And when cancelling and having to return your fob, again.. good luck. And they barely call you back if at all. read more

Tried to contact this location many times via email and phone. Never heard back from anybody. It's a shame because it looks like a great location. Just extremely poor customer service. read more

Great Gym, Clean, lots of equipment, staff great to work with.

Quick to take your money, not quick to give it back. I switched to active duty so I didn't need the membership anymore. After I called to cancel he said 'Ok, I will cancel the account' and I also had to send him an email. Call the next month because I've been charged 40 dollars in "membership fees". Call again, he says I am not showing in the system as having cancelled. Owner said he will look into what is going on and why I was charged the 40 dollars. Never heard back. Do yourself a favor and go to Planet Fitness, so much better. I have always hated Anytime Fitness. read more