When I'm shopping for an appliance, this place is pretty high on my list of places to check out…read more While I prefer online shopping for most things these days, there's times where the item that I want doesn't necessarily make sense to buy online. Admittedly, this is something that doesn't happen as much these days. Last thing I bought here was a dryer. A really good one. I had to decide between two very highly regarded brands, and the dude who helped me shared some of his experiences with how many had been returned and that sort of thing. He also gave me a pretty good price. I was happy with that, so I bought it.

Not terribly long ago, I was shopping for a new vaccuum. I'd gotten my tax return back, and had a…read morebit to spend, and I was tired of buying the cheapest, crappiest Kmart branded piece of poo every year or two, because inevitably, it'd be faced with one speck of dust too many and just stop working. I figured a good one should last me a long time, and actually pick stuff up. Well, I checked out The Good Guys at Moorabbin first. They had a pretty good range of some of the bigger names, and there weren't really many cheapies there, but that's ok, I was shopping for quality. One of the guys saw me browsing and came over to assist me in my quest. Really nice guy, very helpful, not annoying at all. I asked him if he could do better than the number on the price tag, and yes, he could do quite a bit better. Long story short, no, I didn't get my vaccuum here, but that's because I found the same thing elsewhere a little bit cheaper. But I had a good experience as a potential customer, so I can see myself buying things there in the future.

Over the years Panasales has been like an old friend, who you know will always be their for you if…read moreyou need them. Panasales sell both new and refurbished products, and have some awesome deals. I have brought things from a new vaccume cleaner to a new tv from here, and never with any issues. The staff are helpful, and are willing to negotiate on price, which is great. This place is worth a look.

My Bosch ice make stopped working a month ago. I finally searched the web and found BSH…read more The experience was great and gave me a lot of confidence that I was in the hands of professionals. The customer service was helpful, fast and efficient with great communication along the way. The repairer was punctual and knew his stuff well. I watched as he dismantled the freezer compartment and replaced the part required like a flash of lightening. No time wasting, It was all done in 30 minutes. I was expecting to pay for at least 2 hours. The invoice was instant and spot on according to the quote I got.I felt that I got real value for money from this person and BSH. Thank you to the persons concerned. I am looking forward to enjoying a cool summer.

My Bosch oven ceased to function in the midst of baking just 9 months after purchase. Bosch…read morecustomer service are a nightmare, I have spent hours on hold on the phone. Bosch don't have repair staff in WA and I have been fobbed off onto 3 different repair companies. Two service visits and a spare part later and the oven still doesn't work. After 3 weeks I gave up on the customer service dept and started harassing Bosch via their facebook page. This did get a reaction and I was handed over to a "Customer Resolution Executive". She was able to tell me that the fault had been identified and the necessary spare part was currently in stock. I was hopeful that the sage was nearly over. That was last week, 3 weeks after the oven packed in. Here I am a week later with no sign of the elusive spare part and no service visit even scheduled. The Customer Resolution Executive is aware of the situation but doesn't appear to be able to do much because Bosch doesn't have a servcie division in WA. Don't buy Bosch products in Western Australia, there are no service staff to help you.